Palmer has been with our association since January 2025, and considering all that we endured with…read morethe previous management, they have thus far shown consistency in their commitment to the association. While it is still early, the experience has been positive. They provide fair insight on all concerns and ensure adherence to the bylaws. I will reassess at the end of the contract, but I have no doubt the final outcome will be favorable.

I love having palmer property as management. I've lived in my condo for over 20 years and have had…read moreother management's but this one is the best.leesha is great at putting out fires and has gone above and beyond helping me with issues I couldn't handle on my own.im at ease knowing she and her team have my back

Dallas @ Pearce helped me buy a home in New Haven and helped me negotiate a great deal. I highly…read morerecommend Pearce Real Estate.

Although I could go on and on about our experience with this Real Estate company, I will keep it…read moreshort. PLEASE, if this is your first time selling your home and you find yourself on Pearce's website, do a little research of your own (reading reviews etc.). It's easily one of the biggest investments of your life and although the purchase of our home with a current employee here back in Winter of 2017 was the easiest / smoothest process and we were extremely happy, this was simply not the case for the sale of our home 1.5 years later (again,same realtor who helped us purchase). The only good thing to come out of this process was the simple fact that we had an offer within 5 days of our house being listed, there was an incredibly large miss on the offer that we had accepted that was overlooked and beings we were bound to, could not go back on (partially our miss but beings were not the ones making commission, this is the job of your realtor). From that point on, communication lacked and we felt as if we were the ones constantly asking what the next steps were in this process. Fast forward to 45 days later and multiple extensions from the buyers and we had finally closed and no longer have to be subject to dealing with a company who does not have paying customers best interested at hand.

My landlord decided to switch over to using RPM and it has been a nightmare. They keep increasing…read moremy rent, they are incredibly slow to do any repairs and even refuse to fulfill some requests, and they are impossible to get in contact with (they never respond to mine or my roommates emails and phone calls/texts). If you are looking to rent from them, don't.

Wendy Cohen misrepresented the property owned by Frank D'Osilio. Both are absolute crooks. Steer…read moreclear of this company. The landlord is rude, entitled and apparently quite happy to screw over anyone who has the misfortune of renting a unit in his dilapidated property. There was mold, rotting steps, a yard littered with razor sharp glass, no fire escape and none of this info was shared with me when I signed the lease. I've never felt so cheated in my life. Terrible, dishonest broker. Slum lord landlords. Skip these jokers. Edit: Paul, I brought my concerns to you and you did nothing. The fridge was leaking when I arrived. You know where to contact me, there's no use trying to save face now.

My partner and I came to New Haven with a carload of belongings and no place to stay. We were…read morelooking to move into an apartment before starting graduate studies, and we walked into Farnam Realty on a whim. (Bo, the greeter pup, was too cute to resist.) Carol and her team took very good care of us. As first-time renters, we needed all the help we could get! Carol listened attentively to what we wanted, and she showed us exactly that. She was honest about our budget and about the properties we viewed. All of her help was professional and encouraging. While we waited to arrange our lease, Farnam Realty Group helped us find a place to stay for the evening. Carol worked quickly and efficiently to move us into the right home. She even helped us negotiate a monthly rent that allowed us to remain on budget. Our lease was finalized within 24 hours of our first steps into the office. My partner and I are so grateful for Farnam Realty!

Disclaimer: this review is written by Will's partner, who hates making accounts but hates Farnam…read moreeven more. Thank you Will xx DO NOT RENT HERE. Greed, incompetence, and apparent hatred for their tenants. My partner rented from Farnam for seven years, but I couldn't tolerate more than one. After fixing up our poorly maintained apartment and receiving confirmation for a lease renewal, we were suddenly forced to relocate at tremendous personal expense. Farnam didn't even communicate this information to us; my partner had to leave work and drive to their office, as always, to find out they had lied to us yet again. (There are more horror stories that I won't even get into here.) All this strife so that landlord Carol could continue raising rents for the next sorry tenant. The brokers are friendly while coaxing you into a lease; after that point, they genuinely don't care whether you live or die. They will lie to you for no other reason than their own laziness and convenience, and that's only if you manage to get anyone to talk to you in the first place. I'm disgusted with Joey Felton and Zak Kampton, but I'm still not sure whether they're malicious or just incompetent. Carol Lopez-Horsford is evil. I heard her shouting and degrading the maintenance staff multiple times while I was a tenant, and she appears to be hated by all who have ever known her (including brokers who escaped to other companies). The maintenance workers were the only positive part of my experience, but even they couldn't manage to keep mice out of our apartment. Yes, New Haven has a pest problem, but it doesn't help when the house is literally full of holes. Of the four apartments I've rented in this city, Farnam's was the worst maintained and worst managed by far. We are thankful every day to no longer be in business with Farnam. It's harder to find a decent private landlord, but so worth the effort! P.S. It's common knowledge that they buy fake positive reviews. You can literally tell which ones those are on this Yelp page. Lies as always.

Patrick, due to personal circumstances, you've now helped us sell two of our homes and purchase…read morethree in just a few short years. At this point, you truly feel like part of the family! You are so dependable and trustworthy I wouldn't think of working with anyone else. While I'm hoping to stay settled for a while, there's no question--I'll be coming straight to you if I ever need help again. You're an outstanding agent, and an even better friend and I'm so grateful for everything you and your family have done for us.

Patrick and Joanne were the perfect choice for listing and selling our home. Not only do they have…read morea terrific understanding of the marketplace and nuances of the different communities they serve, but from the very beginning, they explained each part of the process and made sure we were comfortable with each step. They provided a lot of useful feedback from showings, how we could improve the marketability of our house, and helped us navigate the offer and negotiation stage confidently. There is no doubt that the selling price, timeline of the sale, and ease of the closing process were the result of their efforts - it truly felt like a partnership, and their time and attention were fully invested from the very beginning through the final walk-through. Grateful for all of their expertise, care, time, support, thoughtfulness, and experience.

This Company Does NOT return phone calls!! They Have Not…read moreResponded To ANY messages left on the agents phone and in the office. They show an apartment I am very interested in but NO RESPONSE!

Avoid this company at all costs. They are unorganized, don't attend to complaints, and are out to…read moreget your money. They could care less whether or not you're satisfied. I have never done business with a real estate company as bad as this one. If you're seeking a professional business to work with, look elsewhere. Worst experience of my life.

To be fair, some of the maintenance workers are okay, and they did a pretty nice job with snow…read moreremoval the past few years. However, the office people (the "property managers") are simply awful. They are lazy, incompetent, and uncaring. Things that should take a day to take care of (say getting new parking stickers) take weeks. A substance leaking from the ceilings, which you might think is an urgent matter? The soonest we can get someone there is next week! Not sure why any association that actually cares about its properties would hire this horrible outfit. I don't doubt they charge less than competitors, but believe me, you get what you pay for!

My mother and father moved into these apartments in 2011 and stayed exactly 8 years. My mother was…read more83 when she moved out and her first move without my father by her side in 60 years. Management told her she couldn't move out on a Saturday and charged her over $150 dollars at walk-thru on Monday morning. The office is always closed on the weekends - no exceptions! This was the thanks she received after never once late on rent or incident of any kind. Andrew Granville, Junior Supervisor, said it is his company policy not to move out on Saturday and she should have read the fine print contract. We give this place a firm zero! Grounds are no longer maintained, staff is non-existent, fire department receives alarms regularly, common areas are filthy, especially carpets, walls and refuse room.

I live in California and was shopping for an investment home in CT. This was to fulfill my 1031…read moreexchange - there was alot of time pressure to close on a good property - and I was doing it from a distance. Betsy was my main point of contact -- she is very responsive and knowledgable, and is a great communicator. Tom helped view properties and added his knowledge about home construction and he's also good with tech. They provided me with a Matterport (3D-walkthrough) of the home I purchased which has been so helpful in managing upgrades. They were both a pleasure to work with and plan to use them again for my next property.

My wife and I worked with Betsy over a period of 9 months to find the right house for us, and we…read moreare glad we did! Betsy understood exactly what we were looking for and was able to point out properties that met our needs. She was professional and knowledgeable but we were especially impressed by her attention to detail - she replied immediately to all of our messages and if she did not know the answer to a question offhand she investigated and got back to us, leaving no loose ends. It was a long process but in the end we found our dream home and we couldn't have done it without Betsy!