Sooooo my husband took my car to a Take 5 in Charlotte to get an oil change. They forgot to attach…read morethe engine cover or whatever they unscrew at the bottom of my car in the front. So the shits been scraping the ground. This past Friday I take my car to Firestone in Huntersville to get it fixed along with a few other things. Unbeknownst to me until I hit a bump on the way to Asheville for my birthday weekend , the shit is still hanging and scraping the road as I drive. Fast forward to today. I call Coxe this morning. They're crazy busy so I don't have any expectations. I call my husband to see if his friend who owns a shop about 45 min away can get it done. He can. I dont wanna have to drive out there just yet so I bring my car to Coxe like they advised. As Cat mentioned before it may take a minute to get to my car. It's all good. I'm waiting for only 2 min or less and Cat at the front desk told me they'll get to my car real soon once a lift opens. In literally less than 6 min my car is in the back. Wow! Also waiting in the lobby and the other lady is vacuuming asking me if she's disturbing me. Just friendliness and kindness all around. Then Aaron comes out and tells me that the front piece was being held up by zip ties. Thanks Firestone! Rather than telling me they need to order the parts from Honda like Aaron said, they pieced my shit together for it to just come down. Firestone in Huntersville did me dirty. I'm leaving a review there too. Aaron gave me the piece that was hanging down. Gave me the ONE screw that was there out of like 8 or so that I needed. AND THEY DIDN'T CHARGE ME!!! Thank you thank you thank you so much Kat and Aaron!!! If I ever need work done and have a visit coming up for Asheville, I'll just take my car here. I mean I love Asheville cause most everyone I encounter here are polite and kind, but this is some next level shit for me as a Black Woman. I'm typically on guard to ensure I'm not taken advantage of. Literally Aaron and Kat put me at ease.

Had a problem with noise in my wheel. Took it to Cox, had prompt service, an appropriate estimate…read moreon quality parts, and service was rather quick and appreciated. We feel real value for our dollar at Cox.

The guys at this business are super upfront and honest with you which I appreciated a lot. They…read morecouldn't fix my transmission but it was for the best anyway since the Jeep was super old and worn out. They helped me by not having me pour alotta money into an old piece of .... thanks!

Tom and the crew were fantastic! I took a solo trip and my car broke down on the Blue Ridge Parkway…read more(one of my nightmares)! I was two hours away from home and really needed the best support. I've been taken advantage of before when dealing with car issues, so I did my due diligence and read reviews on local car shops. They were able to do the diagnostic test at an affordable rate and got back to me before the end of the day. After researching long tow options, I decided to go with getting a AAA membership. I had to store my car at the shop for a week and trusted the team to care for it. This shop is honest and straight forward. As a young single woman who had car issues in the mountains, I am so glad I found the shop based off positive 5 star yelp reviews! Highly recommend if you are far away from home or a even a local, to get your car serviced here!

I will not tell you the details of the work that I requested, but Mr. Levi looked at it and…read moreproceeded to do it right then and there and when completed it was done right and looked professional and there is no complaint about price. I am very pleased to have a business like that in our community. Thanks

I had a sudden break issue and they were the closest place they advertise. They advertise that they…read morehave you out in two hours, but it took closer to 10. They also quoted me a back breaking price that I later ran past my regular mechanic who I have been with 13 years. ( unfortunately he moved out of state). He said they were out of line. No way it cost that, even in these crazy times.

I had been looking for a shop willing to do a differential oil change on my Tesla Model S. They we…read morewilling to take it on, gave me a loaner car when the correct oil was not available. I really feel like they went the extra mile for me. The customer experience was excellent. As a former Volvo mechanic, I rate their shop as A+.

I decided to try this shop, even though everyone said they we're overpriced and had an overblown…read moreopinion of themselves. I inquired about a radiator flush on my meticulously maintained, collectible 2001 AWD Chevy Astro Van. Within seconds, I was told that the age of the vehicle does not adhere to the standards of their shop! What a bunch of arrogant West Asheville Bougie Snobs! With that kind of attitude, I'm very happy not to spend my money there...

They have reopened from the flood, new location! I still…read morehighly recommend them! Good people, Ricky does great work, honest and a clean shop is always impressive.

I am very disheartened to hear that VJ's business was destroyed in Hurricane Helene. For the past…read morecouple years, I have been going to VJ's for all my car troubles. I'm a med student at ABtech, so money is very tight for me at the moment. VJ's was always accommodating, honest, and trustworthy when accessing any work that my car needed. Everyone that works there is super friendly, genuine, and kind. I never felt that I was getting ripped off. A repair that would have cost $800 at the other shop I went to cost me only $200 at VJ's. I hope to hear that they open in a new location, as I will do all I can to recommend them to friends and help bring them business in this time of need.

I was traveling with my husband, daughter (w/autism) and two French bulldogs. Heading from Myrtle…read moreBeach to Wisconsin when our AC started blowing hot. Our pups & daughter couldn't take it, and it was late so had to stay at a hotel. Next day I took it to a place who let us know we needed a new AC Compressor, but they didn't have it in stock. They recommended a nearby dealership who when I went to it they told me they could do the job and had my car all day. End of the day said they couldn't do it. I was in full panic mode and called tire mountain & auto on a whim and explained my situation. I knew they were closed weekends per their website & also it was so late in the day. I was listened to, and told definitely Monday it could be done. But we had to get home. I thanked them & went to find cooling mats & portable fans to try to make the drive. A couple hours later my phone rang and it was the owner I had spoken to earlier. He called to let me know he had 2 guys willing to come in on their day off, so they could get us on the road. AMAZING owners, service, and boy is our car cold! They didn't jack up the price, which they easily could have. Forever grateful for the kindness of a stranger. I'd 1000% recommend this business! Good people! Thank you, Tire Mountain Tire & Automotive!

This place will try and scam you into paying for services that are not needed. Made a appointment…read morefor a transmission flush and dropped it off, they called and said they couldn't even do a transmission flush on my model car, but for some reason had been test driving my car and determined that the front breaks and rotors was bad and needed to be replaced. Neither of which is true, this place is trying to scam people into paying for services not needed. I would highly suggest getting a second opinion on anything they tell you or simply not using this business at all.

Super cool owner, who quickly put up our van on the lift, took all the wheels off, to check the…read morebrakes and rotors, for $25, and told us we were safe to drive, and that we should change the rotors, when we get back to Ohio!

Straight forward, no fuss car repair! He is fast and tells…read moreyou what's going on, his estimates are right on and he is honest. Toney sends you to other places right away if he doesn't have the ability to work with your car and does not charge you first . He repaired my AC and lots of other stuff already. Unfortunately I m sure that I will be back with my old car! Good for Toney!

Jan and Rick Davis absolutely saved my day. I got a flat tire while on a trip to Asheville. I…read morecalled and spoke with Jan and she found a used tire that fit my car. Even with being understaffed that day with guys out sick she was kind enough to move things around a bit to squeeze me in and get me back on the road. 41 years in business and they are kind caring family owned and operated. Thank you both for helping me back on the road and saving me so much money.

Had tire pressure issue- great fast service nice people. Fantastic experience. Exactly what you…read morewant.

My 2001 accord was having issues starting. I had to have it towed in and of course it started once…read morethere. I needed a couple of other things done also and asked to just keep it and try starting it. After it sat the weekend it finally would not start. It was the fuel injection relay. They had it quickly repaired and not as expensive as I had thought. Thank you guys again!! They replaced my timing belt years ago for half of what Honda was asking!!

After lots of time reading online Honda info, I followed a friend's advice and called Asheville…read moreHonda Acura Service to get some information about a potential used car purchase. Joey did a little research and gave me information about the cost of two potential repairs that one might expect with the vehicle that we are considering purchasing. I could tell that he knew what he was talking about. He explained that they could look over the vehicle. We will take the car here for repairs if we get it. It's so nice to talk to a real person with knowledge, and I appreciated the morning phone call with this business.