I was hopeful about going here for PT until I started treatment. The space is really beautiful and…read morethey are pretty quick to get you in for an initial appointment (you need a script from your PCP first though) After one evaluation and 2 sessions, I realized they weren't experienced with treating chronic pain even though they knew that's what I came in for. I ended up getting pretty hurt because in my second session my overzealous PT had me do some exercises that just weren't appropriate for where I am at. Although at that session she explained that they probably weren't a great fit for me because they aren't used to chronic pain, I just wish I was told that outright. Or even at the end of the evaluation. The plus side of this place is that, unlike most PT offices, there is a lot of space and privacy when you meet with a PT. I'm sure they do a decent job with the generic one time knee/whatever injury kind of pain but because of my experience I wouldn't recommend them to a friend. *Note, they aren't at 280 Washington St anymore- they're at 20 Guest St. Brighton in the New Balance Building

Please do not leave your family member here. Particularly not on that second floor…read more The staff is unprofessional, abusive and the care is negligent. Spare your family member the abuse.

This place is good. All the staff are very nice. I came here after a huge car accident and did…read morephysical therapy, speech therapy and occupational therapy ( ya i really got messed up.) the physical therapists were my favorite and were very nice especially this Irish woman Ailish. i don't go here anymore because its location wasn't convenient to my work but if they were closer i would definitely go. that's it!

I have been under the care of the amazing staff at ATI for the last four months. They were referred…read moreto me by my doctor at Beth Israel Hospital. Kerri is my physical therapist, and since the first day I came in for a consultation I have felt comfortable, personally cared for, and most importantly, I am now able to do the activities I was limited in before I started. The team including front desk staff and assistants go above and beyond to make each patient feel welcome and part of the ATI family. I always could get an appointment during a time that worked for my busy schedule and was sent home with the tools I needed to continue at home exercises and even a plan for a week I was traveling. The app is extremely useful to Keep track of my progress and exercise. I'm coming to the end of my sessions and it will be hard to leave! Thank you Kerri, Alex and the entire team for getting me back on my feet (literally) before my wedding day. Needless to say, this location and staff come with my highest recommendation!

This review is NOT about the PT, NOT about the location. It is about the senior management that…read morethinks that an answering service is a good way to deal with customers - absolutely impersonal, inconvenient, and highly frustrating. Nothing worse that being treated as a "date of birth". AWFUL. Why can't we call the location directly? As a business owner myself with multiple offices, I know that this is possible.

Please be aware before placing your loved ones in this facility. In my experience, it is severely…read moreunderstaffed, and the level of care my mother received was unacceptable. My mother was transferred there from Tufts Medical Center, and during her stay, she was repeatedly neglected. On one occasion, she was left in the same brief for over 24 hours. Her clothing was soiled, and her bed was saturated with urine. She was left unattended for long periods, including being left alone on the toilet. Basic hygiene and care were not consistently provided--I often had to bathe her and change her myself during visits. There appeared to be extremely limited staff available, sometimes only a couple of aides for the entire unit, and no one consistently present at the front desk. Safety was also a concern; at one point, an alarm sounded for over an hour without response. Medication administration was inconsistent, and I personally witnessed it being given at inappropriate times. Despite informing staff that my mother has dementia and Alzheimer's and should not be given certain products, I found deodorant applied all over her body and face--items she is known to put in her mouth. There were also instances where she was not properly fed. I met with administration and the Director of Nursing, but my concerns were not adequately addressed. I was never provided with a proper care plan, and as a result, I made the decision to discharge her within a week. She did not receive the physical or occupational therapy she required during her stay, and I have since arranged for outpatient care. I have documented evidence, including photos and videos, to support everything stated here. Based on my experience, I strongly urge others to thoroughly research and closely monitor any facility caring for their loved ones. Please remain vigilant and advocate for your family members.

Our family member, who is 98 years old, spent about a month and a half in this facility. We would…read morelike to say thank you to everyone who helped her through this tough time. A special thanks to Svetlana for her kindness, hospitality, and professionalism.

Very small place that is ok for some specific needs but for sports medicine I wouldn't go here.read more

I came in for a running injury and saw both Adam and Brittany for dry needling and exercises. Both…read morewere extremely friendly and knowledgeable. The rest of the staff was also so helpful and polite. They will work with you to make sure you can get back to doing what you love. If there ever is an issue, they will also resolve it quickly and fairly. I would highly recommend this clinic for anyone considering PT!

I highly recommend Adam Paggi and his team at Paggi PT to anyone in need of physical therapy. Their…read morecommitment to excellence, combined with their compassionate approach to patient care, truly sets them apart. Thank you, Adam and team, for helping my husband regain strength and mobility--we am immensely grateful for your outstanding service.

Please don't bring your loved one there. No one responds to phone calls or emails. Patient files…read moreare often incorrect. We had requested multiple screenings for my parent, we were told that they would "write it in the book". Preventative screenings were never done. Billing department is dysfunctional and they can never keep consistent staff. Billing errors and misplaced payments are blamed on the family. Was told they are not receiving payments, only to be called weeks later stating "they found the check in a pile of paperwork". Families are told they will add it to the next balance, then the new balance is not accurate. Nobody seems to know what's going on medically and financially at this facility. Lack of care, cleanliness, and accurate records cause a huge stress on the families and patients. Save yourself a hassle, go somewhere else.

Type of care is just awful. Care quality is unbelievably bad, and office experience well let's put…read moreit this way;I'm not sure if the have an office I call all the time leave messages and never get a response!

Our dad spent about six months at this nursing home, and our family is truly grateful for the care…read morehe received. The facility was always very clean, which gave us additional peace of mind. From the very beginning, the staff were attentive, kind, and genuinely caring. One of our biggest concerns was the language barrier, but the team went above and beyond to make sure he was comfortable and understood. They showed so much patience and compassion in the way they communicated with him and cared for his needs. We appreciate the warmth and respect they showed him every day, and we're very thankful for everything they did.

My mom has been in good and awful rehab facilities, and this is the very best. She has nurses and…read morePTs and other caregivers visiting her many times of the day and night. They all know her and are on top of what meds she takes and what type of support she needs. I've had lengthy discussions with her nurses, who are easy to find and extremely knowledgeable about her. The food is good, she has opportunities for socialization at meal times, and when she presses the nurse call button a nurse responds right away. Honestly, I don't know what more I could ask for.

My experience at Spaulding has been great. The staff are very friendly and helpful. Highly…read morerecommend Courtney!

Very friendly & helpful staff, ample free parking & convenient location. A world class facility in…read morethe heart of Wellesley.