I was impressed with the care, compassion and attention I was given at Athletico, Bartlett. I felt…read morethat the objectives set at the beginning were good but not daunting. I had the opportunity to work with several of the therapists and each were very competent. What adds greatly to the experience is the comradery that is prevalent amongst the therapists which is extended to each of the patients, We are very fortunate to have this group and this business in our community. Catherine M

I came here for shoulder rehab on a friend's recommendation and had a great first session with…read moreJohn. For my second visit, I had a flat tire and had to reschedule last minute. The office was kind enough to fit me in the same day, but I wasn't aware it would be with a different therapist and left feeling like I didn't learn much that time. After I shared my experience, the staff followed up right away and offered me a complimentary session with the therapist I originally wanted to see. I really appreciate how they handled the situation and made things right. Great customer service and I will definitely go back for any future injurys I need help with.

I have just completed left rotator cuff physical therapy at DTP Bartlett, Illinois…read more I had a major tear with significant damage that was sustained in an accident fall. Tina, Vinnie and the rest of their team at the Bartlett location did an exceptional job providing physical therapy on my left shoulder and arm. Their knowledge of physical therapy is superior. I regained solid use of my left shoulder and arm sooner than expected, and with minimal discomfort. I certainly would recommend them over all others in the area for physical therapy and would certainly use their services again. Thank you all so much!! ReJ

Tina does a fantastic job getting you back to good health. She does a get job of listening to you…read moreand your body to build a program that best works for you. I would highly recommend this location and Tina is you have Physical Therapy needs!

My elderly mom (age 85 with early Alzheimer's) rolled her ankle a few weeks ago. I took her to the…read moreemergency care and she was given a boot to wear. Well, it pumps up with air and then you release the air with a button to take it off. It was too confusing for her to use it so she just stopped! I took her in for a follow up appointment and told Dr. Peterson that this boot was too difficult for her to use. He said he would give her an ankle brace so she could still wear her shoe. Dr Peterson did a thorough exam and we felt like he listened to our concerns. We then we're handed off to an assistant who fitted an ankle brace on mom. It had shoelace ties that you didn't have to tie (thank goodness) and multiple Velcro straps that wrap around under your arch snd back to the ankle area. Ok, we'll give this one a try. By the next day it was clear that this ankle brace was too difficult for mom to put on herself as well. I ended up going to a medical supply pharmacy and buying one off the shelf that is a little easier for mom to manage. At least she will wear the over the counter model, which is better than not wearing one at all. We have a follow up appointment in a couple of weeks so hopefully the ligaments around her ankle have had time to heal. Overall we had a good experience at Suburban Orthopedics.

Normally I am pleased with the care I receive and the courteous service. However I was disappointed…read morewith the disrespect that I was given today by the doctor AND his staff. The practice has a 15 minute grace period yet I still called to tell them I was 5-10 minutes behind. They said that was fine. Then as I was already on my way, they called me to tell me to reschedule. I had broken my toe since my last appointment and my visit was probably going to take longer than expected. Would I have been thrown out if I had taken the extra time? It's hard to imagine that quality care can be given if they are counting the minutes that way. I understand the need to be on time. However as a long time patient, I would think that some grace can be given. Also, why have a policy at all if the practice doesn't abide by it ?! Extremely angry and annoyed.

My right thigh had experienced what felt like little electrical impulses that then became shooting…read morepain and eventually numbness. In my very first physical therapy session, Faye diagnosed the problem as coming from my spine, L-3 and L-4. She gave me several exercises to do and emphasized correcting my posture. She was spot on, and I faithfully followed her exercises during my sessions and at home; I still do. This eliminated the pain and numbness, and I'm back to doing all the things I want to do. Also, I know what to do should the pain ever return, thanks to Faye.

I've been here before for a tailbone dislocated and they used tools to help me feel normal again…read more When I had a car accident I knew exactly where to go! The staff and workers here are super amazing and nice and they have many exercises to help you feel back to normal again:)

Friendly and supportive staff and great quality care! I went in for alignments and for correcting…read morethe curve in my neck and have received wonderful care! I definitely notice a difference for the better and will continue periodic services! The staff is very helpful and takes the time to explain the treatment plan and offers great payment plans! Highly recommend!

The entire staff are amazing, helpful, knowledgeable, kind and listen to you. They treat you very…read moreprofessionally. Highly recommend. Any one of them. You can't go wrong.

Staff are all friendly, greets you upon entering the place and always has smile on their faces…read more It's like you're in the comfort of your home. Didn't have no issues with my schedule, they're flexible Thanks to Mokshi for an outstanding job in ensuring mybwellness post my total right knee replacement Also to Barb who is part of restoring my mobility . To Rojen who's friendly and helped with everything I needed. To Paul who's so fun to work with. Thanks for your support. To Andy who was also a part of this journey. I had an excellent experience at this ATI Physical Therapy in Schaumburg. 1-1-26

I came to Ignite after a long hospital stay following heart surgery. Unable to walk. Weak and puny…read more No desire to eat. And so, I began my rehab at Ignite. I look back at Ignite with mostly positive feelings. The room may not have been beautiful, but was reasonably quiet and quite clean. I thought that the nursing staff, the diet staff and the physical therapy associates were good. When I started physical therapy, I could barely take one step before my blood pressure would drop into the "danger zone". When I left, I very proudly walked 150 feet with a walker. They also taught me some life skills like getting in and out of a bath tub. Going up and down stairs. Even how to eat and swallow. Since being home, my progress has continued to improve. I can walk two miles without any aids. I can drive. I can eat without gagging. I no longer require dialysis. I can live a normal life and that has a great deal of value. Special thanks to Alexa, Anna, Bianca, Joanna, Jeff, Nick, Ray and Wendy for their kindness and humanity.

Before you trust Ignite Medical Resort Hanover Park with someone you love, please read this review…read more If my family had known then what we know today, we never would have placed our father at Ignite. During my father's 26-day stay, someone from our family was with him a minimum of 12 hours every single day. We weren't relying on updates from staff. We were there. We saw what happened. We asked questions. We took notes. We advocated for him every single day. Even with that level of involvement, we constantly found ourselves stepping in because things weren't getting done. Call lights went unanswered. My father's call button wasn't always within his reach when he needed help. Medications were left unattended at his bedside. Delays in care became routine enough that we felt we had to monitor what should have been basic responsibilities. We questioned the wound care he received, medications that were administered without anyone discussing potentially serious side effects, and decisions that never seemed to be fully explained to our family. Over time, the hardest part wasn't just watching his condition decline. It was watching him lose trust in some of the people responsible for caring for him. By the end of his stay, the overnight hours were the ones he feared most because he didn't believe someone would come when he needed help. I've attached one of the photographs we took immediately after removing the bandages from my father's foot after he left Ignite. It is one of many reasons our family still has unanswered questions about the care he received. After my father passed away, we didn't immediately write this review. Instead, we spent weeks reviewing hundreds of pages of medical records, organizing our notes, and preparing a detailed executive review because we believed Ignite's leadership would want to understand what happened. We also made sure to recognize the nurses, therapists, CNAs, and support staff who treated my father with kindness and compassion because they deserved to be recognized. Our review was sent directly to CEO Tim Fields. Amy Hammond, Vice President of Operations, contacted our family and met with us, along with Heintje Miranda, Vice President of Clinical Operations. Amy assured us she would investigate every concern we raised, answer our questions, provide the records we requested, and make sure no other patient experienced what our father had experienced. We left that meeting believing we would finally get answers. Instead, the deadline came and went. I sent a detailed follow-up email listing every document we had been promised, every unanswered question, and every commitment discussed during our meeting. We never received a response. No records were provided. No findings were shared. No explanation was offered. Communication simply stopped. There were employees at Ignite who treated my father with genuine kindness, and our family will always be grateful to them. This review is not about those individuals. It is about the care my father received, the questions that remain unanswered, and the complete lack of accountability from the people responsible for leading this organization. If this is how Ignite responds to a family that was present every day, documented everything, and genuinely wanted answers, I can't imagine what happens to families who aren't able to advocate the way ours did. My family will never again trust Ignite Medical Resorts with someone we love.

This place was pretty good. Went with my girlfriend on rotation to various spots. They will walk…read moreon your back if asked. Nothing shady about this place.

The massage was not bad. Both therapist put a lot of energy…read moreand effort into getting some knots out, but it was far from a traditional massage. I would recommend a short 30 min massage to see if their style of massaging matches your needs. Don't expect to relax though is your in a couples room as the the therapists will talk to each other throughout in their language the entire time. We didn't have the greatest experience so we had planned on leaving a 10% tip for each therapist ($10/each). But when we asked them if they could break a $20, they refused saying our tip was not enough and that they need $20 each. Quite unprofessional and cheesy if you ask me.