What a great experience we had! John helped me pick out the perfect stair runner for our new house-…read morekeeping in mind little kids (stains), dog, and safety! The carpet arrived on time and took exactly 3 weeks which is what he told me! His crew did a fabulous job installing as well as measuring! They were very professional and the carpet looks just wonderful. Great communication during the process and a great family business-- we will be back for more carpets once we settle into our house a bit! Thanks so much to John and Luke for such a great experience!!

Every aspect of my carport purchase went off without a hitch. I was treated very courtesy and…read morerespectfully when searching through the many samples they had on hand in their showroom. I received some excellent advice and was steered over to the Dixie carpet line and found exactly what I was looking for. Ordering, delivery and installation also occurred flawlessly and exactly Hernando promised. The installation crew did an excellent job and I could not be more pleased with the entire transaction.

Good communication, somewhat smooth move process, tricky payment…read more This my first time using movers, so bear with me. To detail, my move took 4 hrs vs 2hrs. Mr. Griffin was very understanding that I wanted to protect my things. I just did not realize that this request would double my move total time for a 1 bdrm, even with dual elevators in my bldg. I didn't realize that time was the sacrifice for care in moving. Secondly, payment was tricky. I didn't think to ask. Tbh, I was so happy to find reasonable movers, I didn't confirm. I would recommend Zelle or Cash, from my experience. Stay away from CashApp. Overall, I was happy with the move. They were very helpful in placing the heavier items for me, too. At least now I know what things to cover for my next move. Happy Moving...

Here is a professional, polished version of your statement while preserving your concerns and…read moredetails: I have hired professional movers several times over the past seven years, and this was by far my worst experience. The crew worked extremely slowly, which appeared to unnecessarily increase the total time billed at an hourly rate. They were also poorly prepared for the move, arriving with only one dolly and lacking the necessary tools to properly disassemble my furniture. As a result, I had to arrange additional help, and the move significantly exceeded my two-hour move-out time slot. This delay forced us to find alternative ways to access my apartment and transport my belongings. Despite arriving at 10:00 AM, the movers did not begin disassembling my bed until 1:45 PM. Additionally, the owner chose to send a truck that was far too small for my move, even though I had reviewed the full inventory of my apartment with him twice in advance. I ultimately had to use my own heavy-duty wagon to assist with moving items downstairs in an effort to keep the process moving. There was also a clear lack of care in handling my belongings. Items such as a glass mirror and a fabric headboard were not properly wrapped, and I had to personally intervene to ensure they were protected. Due to limited space in the truck, I was forced to transport some items in my own vehicle. We did not arrive at the new apartment until nearly 4:00 PM. At that point, the owner complained to me about "working for free," which was highly inappropriate given that I was paying for the service. I then had to address multiple false statements and contradictions regarding the charges. The owner initially attempted to charge just under $1200 for the move and presented a "discounted" rate of $980, which I did not accept. I ultimately paid just over $800 for a two bedroom apartment and 5 mile move that took nine hours, which I still feel was excessive considering the poor service and damages incurred. My furniture was improperly assembled, scratched, and dirty, and items were crammed into an undersized truck. In one instance, screws were driven into the back of my dresser, causing visible damage and holes. Hardware was not properly secured or labeled; instead, screws were kept loosely in the movers' pockets rather than being bagged and attached to the corresponding furniture. I have included photos from the move. Notably, the truck provided--described by the owner as being in good condition--had a hole covered with duct tape and a cracked windshield. Overall, this company is poorly managed and highly unprofessional. I strongly recommend against using their services. If possible, I would have rated this experience zero stars. I failed to mention that he made disparaging commas about his own staff, specifically their inability to load the truck properly and how 1 like to do more of one thing than the other. He said one person with a lawyer and one person with a simpler which was causing the slowdown. He claims to train all of his staff, but at negative things to say about them. After nine hours, he neglected to even offer them any food or beverages. Not to mention this was only a two bedroom apartment move.

Had a great experience with Stonecrafters. Sofia in Sales…read morewas very patient in helping choose the right top for my bathroom vanity. From order to install took less than 1 week, a superb job ! Very satisfied and would highly recommend them.

After talking with several businesses both large and small, I selected Stonecrafters for…read morecountertops in our kitchen and bathrooms. They did a great job! The showroom has a wide range of materials and samples and the staff are well informed and helpful. After templating I had some questions on the sizes and the team came back out to make sure everything was going to be as I expected. The installation was done smoothly and expertly and the whole process was completed in a couple of weeks. I'd describe Stonecrafters as boutique service at or below big-box prices.

The owner of this shop went above and beyond to help my husband and I buy new rugs. I was a little…read morewary at first but left smiling with two gorgeous rugs. He even negotiated on pricing. Instead of trying to sell us on having the rugs installed he actually showed us the proper way to do it! Majorly impressed!

Excellent service, super friendly. Cleaned and repaired one of my wife's rugs to perfection! Highly…read morerecommend!

All you last-minute needy people skip the big-box and head for Bates. Avoid those long parking lot…read morehikes and 20-min checkout line waits, and only spend the medium bucks here at Ace. While most other stores have been pillaged this time of year by the incoming GT student throng, you'll be able to find exotic necessary items like shower curtain rings and plungers on the cheap. Save some time as well without having to drive OTP for a non-empty shelf. The only delay for us was picking from the mildly vast choices for each item. Should it be the plastic rings in one of three colors, or metal? Which of the five plunger types? We could stay for hours, but let's not get carried away. Near the register we noticed the array of fun non-hardware type items for sale. We'll have to hit that section up next time when not running to setup a college student's bathroom on the fly. Friendly speedy checkout experience--nearly surpass the Big Green Egg aroma outside the front door, almost. We'll drop these items off with the college peeps and head back to the burbs until next round.

Nice break from the big box store! I went here because this is the only store in the area where I…read morecould donate unused paint. I could have dried it out and disposed of it myself but why not let the professionals do it? I like this store it's almost nostalgic, the staff was helpful and friendly.

I had to use Yelp's star rating to post this but I wanted to rate it as ZERO STARS, and I'd give…read morenegative if I could!!! I'll just let the pictures tell the story of what these rip-off artists consider to be a completed job. Just understand that this company has left my shower in this condition since October of 2018 and they are suing me because I refused to pay for this unsatisfactory work that was done by one of THEIR subcontractors. Avoid these SCAM ARTISTS AT ALL COSTS!!

Liked the service i highly recommend them! the people are very friendly and helpful. Cant express…read morehow much help they were! I had Water Damage from a leak and then mold but all was taken care of through my insurance and bigbear.

Naftali was very communicative and helpful through the whole process. His staff helped me choose a…read moreflooring that would look good, they updated me on timelines and he came out himself during the installation at several points to make sure everything was installed okay. Will definitely use them again for future work.

Naftali was very responsive when I requested the bid. He showed up prepared and with samples of…read morequality luxury vinyl. He was very knowledgeable through the process. We would absolutely recommend him! Our floors and stairs look beautiful!

A great experience! although this is a new business, the owner moved like he's been doing this for…read moreyears. He came prepared, with one other mover, they got the job done for my 1.5 bedroom apt in less than 2 hours. Even with the rain delay, they knocked it out! Thank you and I look forward to recommending you!

MoveZen moved a dresser upstairs to a garage the whole job took less than time than expected. They…read morealso put a rug under furniture which was done very quickly as well. Everything went well. Reasonable prices. Very professional. I would book with them again.