Scheduled a injection procedure two weeks out. Received text confirmation. Arrived today -- no…read moredoctor available to perform the procedure. The woman behind me had the identical experience. This is a systems failure, not a front desk issue. Patients are arranging their schedules, their transportation, and their pain management around appointments this clinic is confirming with zero capacity to deliver. Someone in operations needs to see this. It will keep happening until it's fixed.

For starters, I have called several times and waited on hold for extremely lenghty periods. I…read morefinally got through on my third attempt. I have insurance but the female scheduler refused to book me because I didnt have my policy number with me although she verified that they do accept my insurance. Terrible customer service. I'll take my business elsewhere.

Wow! Honestly, blown away by how well they handled my routine scans. Reception makes you feel…read morewelcome. The Dr. had excellent bedside manner. patient and kind. Immediately putting my tension and fears to rest before prepping for my procedure. If you have PTSD or any sort of anxiety issues when dealing with Drs or tests. Come see Dr. Aaron Abajian MD or anyone on his staff today!

My physician ordered an MRI to address an issue. Insurance denied the request…read more My physician ordered an ultrasound instead. This was completed at Swedish Breast Center in Edmonds, and yet another physician evaluated the results and found it inconclusive. An MRI was strongly recommended. My physician finally convinced the insurance company to approve the MRI. Fast forward to 11/22/24 with an early afternoon MRI appointment at Seattle Radiology on Seattle's First Hill neighborhood. Scheduling was thorough and professional. Park in the parking garage adjacent to the Nordstrom Tower versus street parking. Payment is via QR code at the end, just follow the prompts. Likewise, this location is accessible via Metro Rapid Ride Route G along Madison. Seattle Radiology is located on the 9th floor. Check-in at the reception desk where ID and insurance coverage card will be requested. Other documents are reviewed, signed, dated via an adjacent screen. Additional paperwork will be provided via clipboard to be completed. Waiting area is clean with comfortable seating, has a calming aquarium, lots of natural light, and nice views. Unisex restroom is conveniently located nearby. Pro tips: shower but refrain from using any deodorant, lotions, makeup, fragrance. Eat sparingly, be hydrated. Use the restroom before the MRI appointment. My name was finally called, where I was brought back by an MRI technologist, completed & verified information, shown a locker area to change from street clothes to blue scrubs and lock up one's personal belongings. An IV line was started and flushed. This is where the contrast dye was injected. I was then situated appropriately just outside the MRI tube. An overview and an opportunity to ask questions was provided. A communication squeeze gadget was placed in one hand, warm blanket placed on me, and headphones placed over my ears. I was placed in the tube. I closed my eyes, focused on remaining calm and still as the testing commenced. Thankfully, the 45 minute session was completed in three increments without incident. I did not feel rushed or claustrophobic during my entire appointment. The technologist had a pleasant and professional demeanor. This was reassuring regarding their competency to oversee this MRI procedure. I am still awaiting the final results. However, from scheduling, check-in, and completing the MRI procedure, I had a positive experience at Seattle Radiology.

Easy to set up, and the price is solid, I do the quarterly scan and it's good to see if my…read morelifestyle and workouts are making progress with all the stats it shows. You can easily compare the stats with all of your past scans to see which way it's trending. The actual scan takes only about 10 minutes, and the person working at the van is always super nice.

Easy and convenient. Took about 10 minutes. Felt really professional would definitely recommend.read more

I've gotten two MRI's here and both times have been really easy. Appointments were both started on…read moretime or earlier and all workers here have been professional and polite. Since the most recent time I came was during this Covid pandemic, it was reassuring to see the staff disinfecting common areas and taking my temperature to make sure I didn't have a fever. Overall, this is a well ran MRI suite with a straight forward and easy process. I will be returning if I need to get anymore MRI's.

I have never had an MRI before. I was super nervous because I didn't know what was I going to feel…read moreor hear. Checking was super fast as they already had my info through the doctor. Staff was super understanding and patient and walk me through the proedure. They give you earplugs and also play some music through earbuds so you can relax and not hear the loud noises during the scan. They will keep in touch at all moments through a microphone and window. It will last approximately 40minutes but it will depend in the body part to treat. Now, if you need a shoulder MRi, you will also need a Doctor to inject a contrast fluid in your joint. It won't hurt because they use a numbness liquid first ;) So be sure you are going to be in good hands :) Be sure to bring shorts and tank top. No metal. Not even your ring (I was able to feel something with it).

My initial encounter with appointment scheduling was unpleasant. The scheduler had no patience or…read moreempathy as I was trying to explain that I needed a follow up breast imaging. Needless to say, it was a real turn off and I scheduled elsewhere. The schedulers/office staff could use more patience, better listening and compassion.

Frederica made having a mammogram fast and, believe it or not, fun!! She's very personable and…read moremade me feel at ease immediately. She really knows how to get through the process quickly with minimal discomfort. Now I have no excuse to skip this imortant health screening.

RUN AWAY! Their customers service agents are experts at escalating instead of de-escalating. In…read moreother words, if you're unhappy when you call, they very smartly make unfortunate comments to convince you it's not worth your time or emotional energy. Today Debbie M. would talk over me and go on long monologues... then complain that I wasn't letting her talk. I said "okay, stop, you've answered my question." After which she started a new lecture on how I wasn't letting her talk. My issue was I didn't use the services as I cancelled my appointment and asked for a refund. (NO WAY! I was told I'd signed up for a membership.) I told her I believed I had signed up for services and not a membership but was willing to listen to the recorded call when I'd originally moved forward w payment. This was not acceptable as their policy was not to give a refund after charging one month prior. Instead of a refund, I would pay $197 to not have to deal with Life Wise customer support again. The nurses are actually very good. However, they sold me an add-on for $99 that basically resulted in recommendations instead of data. I made the mistake of telling Debbie M that fact which sent her into a diatribe of telling me what I'd received and how I should have seen the benefits. IF you use them, 1. sign up on line, 2. Never call customer service or talk w the person at the desk when you arrive. 3. Engage and talking w the nursing staff is fine.

THE ULTRA SOUND OF SILENT KILLERS I have been going to…read moreLifeline Screening (LLS) for years after I receive their annual mailer telling me that they're coming to town. They hold their annual screening sessions in various different public venues every year. This year, I went to Unity Church in Bellevue to do only the 4 tests promoted in this year's mailer for $149. They also have other tests that they will try to upsell you to, but they usually don't overdo this. The mailers give you a promo code and a phone number to call (or www.lifelinescreening.com) to set up your appointment. They also tell you when you last had certain tests and whether or not you need to have them done again this year. Their tests also include finger pricks to take blood samples, but mostly ultrasounds to test for "silent killers", blood clots, etc. Their mission is to do the kind of tests that Medicare or your health insurance will only cover once you show symptoms. By that time, it could be too late, if the first symptom is a stroke or a heart attack! GREEN = "GO", RED = "STOP", BUT YELLOW DOES NOT MEAN "GO VERY FAST." To have those same tests done at your doctor's office would cost a bit more. This is why LLS focuses only on preventative tests that could uncover potential silent killers. Only bummer is that they do not take insurance. They send you the ultrasound test results in 3 weeks, prepared in a professional pleasingly graphic format that can be easily understood by you and your doctor. Their graphic results show green if you have "no blockage"(OK), yellow if you are in the "mild blockage" (MEH) zone, and red if you are in the "severe blockage" (OMG!) zone. Oh, they will be sure to bring it to your immediate attention if you ever hit the red zone on any of their tests. INSTANT FINGERSTICK RESULTS GOT STUCK ON HOLD? Fingerstick test results have always been given to me right away in the past. But for some reason I did not get them this year. Whether they forgot, or changed their policy re: fingerstick test results, I don't know yet. Perhaps a future update will reveal this. Like the ultrasound test results, Fingerstick test results (mailed 3 weeks later) are also printed out in the green "good to go", yellow "prepare to stop" and red "STOP!" format. But instant results are simply printed out on a small piece of paper showing your results as compared on a line graph to the health standard that one should meet, but without the "traffic light effects."

Very poor time management. Overall, very disappointing. Needs Improvement, big time! How about a…read morelive electronic monitor with real-time status of your loved one. Similar to Swedish. And the cafeteria is depressing. Needs major improvements.

REVIEW OF UW INTERVENTIONAL RADIOLOGY-I recently had my a port placed by a fellow at UW into a vein…read morein my chest. I let them know preoperatively that I get nauseous with any kind of sedation. Their response to my concerns was to not give me any pain med or anti nausea medication. It hurt like hell while it was being inserted and I was so nauseous after the procedure they had to call the joker doctor who inserted it. This was my first port placed at UW but my third port and by far the worst experience.

I went for a blood test yesterday at around 3:40 PM and it was a great experience. I overheard the…read morestaff telling another patient that they generally don't have more drop-in times after 3:45 PM so I'm glad I got there when I did. My phlebotomist was very kind and caring. I let her know that I have a tendency to faint and needed to lie back. She put me in their version of a lounge chair. She even aimed a little fan at me and gave me a cold pack to put on my chest. Her blood draw was smooth and hardly hurt at all. She was excellent. I wish I remembered her name but it started with a T and she wore red scrubs. It was one of my best blood draw experiences! Thank you so much, T, and thanks to all the staff at the Bastyr Labcorp.

I have to give this place a shout out! I was a little nervous after seeing the unhappy reviews at…read morepretty much every Labcorp location around, but when a girl needs a blood draw, she needs a blood draw. I figured they were probably better than me trying to do it myself. I made an appointment online (same day). Tip: When I tried to book originally, it was three weeks out, but if you look in the morning, there'll be open appointments because people cancel. When I arrived there were a handful of people there, a few walk-ins (I heard them talking). Labcorp staff were moving folks through - fast, friendly, professional. For the actual act, they were supportive and positive (I'm hard to get blood from) and only had to poke me twice. A++ Here's what's making me get on for this review, though. The person checking folks in (Cy? Si?) asked me, "Did you bring a lab slip?" which I had walked out and forgotten on the printer. Instead of me bein' all sad and needing to go home and make another appointment (after fasting until 1:30pm) she said, "Is it in your email? You can just email it to me and I'll print it for you." Whaaaaaaat?! Mind blown! Super service! Thank you!