My initial encounter with appointment scheduling was unpleasant. The scheduler had no patience or…read moreempathy as I was trying to explain that I needed a follow up breast imaging. Needless to say, it was a real turn off and I scheduled elsewhere. The schedulers/office staff could use more patience, better listening and compassion.

Frederica made having a mammogram fast and, believe it or not, fun!! She's very personable and…read moremade me feel at ease immediately. She really knows how to get through the process quickly with minimal discomfort. Now I have no excuse to skip this imortant health screening.

Wow! Honestly, blown away by how well they handled my routine scans. Reception makes you feel…read morewelcome. The Dr. had excellent bedside manner. patient and kind. Immediately putting my tension and fears to rest before prepping for my procedure. If you have PTSD or any sort of anxiety issues when dealing with Drs or tests. Come see Dr. Aaron Abajian MD or anyone on his staff today!

My physician ordered an MRI to address an issue. Insurance denied the request…read more My physician ordered an ultrasound instead. This was completed at Swedish Breast Center in Edmonds, and yet another physician evaluated the results and found it inconclusive. An MRI was strongly recommended. My physician finally convinced the insurance company to approve the MRI. Fast forward to 11/22/24 with an early afternoon MRI appointment at Seattle Radiology on Seattle's First Hill neighborhood. Scheduling was thorough and professional. Park in the parking garage adjacent to the Nordstrom Tower versus street parking. Payment is via QR code at the end, just follow the prompts. Likewise, this location is accessible via Metro Rapid Ride Route G along Madison. Seattle Radiology is located on the 9th floor. Check-in at the reception desk where ID and insurance coverage card will be requested. Other documents are reviewed, signed, dated via an adjacent screen. Additional paperwork will be provided via clipboard to be completed. Waiting area is clean with comfortable seating, has a calming aquarium, lots of natural light, and nice views. Unisex restroom is conveniently located nearby. Pro tips: shower but refrain from using any deodorant, lotions, makeup, fragrance. Eat sparingly, be hydrated. Use the restroom before the MRI appointment. My name was finally called, where I was brought back by an MRI technologist, completed & verified information, shown a locker area to change from street clothes to blue scrubs and lock up one's personal belongings. An IV line was started and flushed. This is where the contrast dye was injected. I was then situated appropriately just outside the MRI tube. An overview and an opportunity to ask questions was provided. A communication squeeze gadget was placed in one hand, warm blanket placed on me, and headphones placed over my ears. I was placed in the tube. I closed my eyes, focused on remaining calm and still as the testing commenced. Thankfully, the 45 minute session was completed in three increments without incident. I did not feel rushed or claustrophobic during my entire appointment. The technologist had a pleasant and professional demeanor. This was reassuring regarding their competency to oversee this MRI procedure. I am still awaiting the final results. However, from scheduling, check-in, and completing the MRI procedure, I had a positive experience at Seattle Radiology.

I've gotten two MRI's here and both times have been really easy. Appointments were both started on…read moretime or earlier and all workers here have been professional and polite. Since the most recent time I came was during this Covid pandemic, it was reassuring to see the staff disinfecting common areas and taking my temperature to make sure I didn't have a fever. Overall, this is a well ran MRI suite with a straight forward and easy process. I will be returning if I need to get anymore MRI's.

I have never had an MRI before. I was super nervous because I didn't know what was I going to feel…read moreor hear. Checking was super fast as they already had my info through the doctor. Staff was super understanding and patient and walk me through the proedure. They give you earplugs and also play some music through earbuds so you can relax and not hear the loud noises during the scan. They will keep in touch at all moments through a microphone and window. It will last approximately 40minutes but it will depend in the body part to treat. Now, if you need a shoulder MRi, you will also need a Doctor to inject a contrast fluid in your joint. It won't hurt because they use a numbness liquid first ;) So be sure you are going to be in good hands :) Be sure to bring shorts and tank top. No metal. Not even your ring (I was able to feel something with it).

Scheduled a injection procedure two weeks out. Received text confirmation. Arrived today -- no…read moredoctor available to perform the procedure. The woman behind me had the identical experience. This is a systems failure, not a front desk issue. Patients are arranging their schedules, their transportation, and their pain management around appointments this clinic is confirming with zero capacity to deliver. Someone in operations needs to see this. It will keep happening until it's fixed.

For starters, I have called several times and waited on hold for extremely lenghty periods. I…read morefinally got through on my third attempt. I have insurance but the female scheduler refused to book me because I didnt have my policy number with me although she verified that they do accept my insurance. Terrible customer service. I'll take my business elsewhere.

Easy to set up, and the price is solid, I do the quarterly scan and it's good to see if my…read morelifestyle and workouts are making progress with all the stats it shows. You can easily compare the stats with all of your past scans to see which way it's trending. The actual scan takes only about 10 minutes, and the person working at the van is always super nice.

Easy and convenient. Took about 10 minutes. Felt really professional would definitely recommend.read more

Starting with booking the appointment; Anika was a distracted listener and a poor communicator. I…read moreasked for the enhanced scan and bloodwork, she said that was what she booked me for. She never confirmed the costs. The next day when I checked the invoice from Anika I saw she booked me for the $2400 scan not the enhanced $3999 scan. I had already booked my flight and car for the specific time and date of scan. I emailed Anika with her mistake she did call back right away. However she said she would have to change the appointment.... to another day. Only when I explained that I was flying in from another state specifically for that day did she actually try to find another appointment time available on that day. But why would she have to change the time? Next, Prenuvo only uses Quest Diagnostics for lab work. Quest Diagnostics does not have any labs in Idaho. So this was another thing I had to try to figure out once I got to Seattle. I was not able to book an appointment in advance. I went first thing in the morning of Prenuvo appointment to the Quest Diagnostics lab across from the hospital in Bellevue. They don't actually take walk ins and their first appointment was about when I needed to be at Prenuvo. What made it more frustrating is that the Quest clinics are a touchscreen run facility. There is no one to talk to and their joke of a phone service directs you to their website . No human contact or interaction. So no way to resolve anything. I called Prenuvo to get some assistance in finding another option for bloodwork. At the same time I drove to another Quest clinic in Kirkland. Luckily I got right in there probably only because the regional manager for Quest Diagnostics was sitting in the check in/ waiting room when I arrived. She helped me cut through the crap on their system. However, you should know, I did not receive a call back from Stephanie at Prenuvo with any assistance from Prenuvo on getting bloodwork done until later that afternoon. Then came the MRI scan. The front office was clean enough as were the changing rooms. It was when I was walked back to the MRI room and the technicians room that the stench hit me. There is no other way to describe the odor than Indian Curry farts. Both the technicians room and even stronger in the MRI room especially when in the MRI itself. I had to lay there and breath that for an hour and 15 minutes. There was some strange crumpled up blue plastic like sheet that I had to lay on. It looked like it had been used before, many times. When the MRI was finished, I told the technician and the gal that worked the front desk about the odor and asked if they were cleaning regularly. I suggested spraying everything they could with Lysol including the air because, damn, no one should have to smell what I did for the duration of a lengthy scan. The technician feebly pulled out a container of Clorox wipes and told me he wipes everything down with them after every use . Doubtful, I couldn't get out of there fast enough and I couldn't get that stench off me. I was still smelling it after showering the next day. Now I'm waiting to see what happens with all the lab work and scan results.

Prenuvo really helped me get great information about my health that I was able to use proactively…read more It's also a great base line that I can provide other medical providers. The imaging of my ankles wasn't clear, which was a bummer on the full body scan, so I recommend if you are 5'8-5'9 and want ankle imaging that you confirm in writing that they'll get those images (they have a height cut off for below the knees images). Overall, I'd 100% recommend! Oh, they gave me a $300 off link for friends who get scans that I can share.

I went for a blood test yesterday at around 3:40 PM and it was a great experience. I overheard the…read morestaff telling another patient that they generally don't have more drop-in times after 3:45 PM so I'm glad I got there when I did. My phlebotomist was very kind and caring. I let her know that I have a tendency to faint and needed to lie back. She put me in their version of a lounge chair. She even aimed a little fan at me and gave me a cold pack to put on my chest. Her blood draw was smooth and hardly hurt at all. She was excellent. I wish I remembered her name but it started with a T and she wore red scrubs. It was one of my best blood draw experiences! Thank you so much, T, and thanks to all the staff at the Bastyr Labcorp.

I have to give this place a shout out! I was a little nervous after seeing the unhappy reviews at…read morepretty much every Labcorp location around, but when a girl needs a blood draw, she needs a blood draw. I figured they were probably better than me trying to do it myself. I made an appointment online (same day). Tip: When I tried to book originally, it was three weeks out, but if you look in the morning, there'll be open appointments because people cancel. When I arrived there were a handful of people there, a few walk-ins (I heard them talking). Labcorp staff were moving folks through - fast, friendly, professional. For the actual act, they were supportive and positive (I'm hard to get blood from) and only had to poke me twice. A++ Here's what's making me get on for this review, though. The person checking folks in (Cy? Si?) asked me, "Did you bring a lab slip?" which I had walked out and forgotten on the printer. Instead of me bein' all sad and needing to go home and make another appointment (after fasting until 1:30pm) she said, "Is it in your email? You can just email it to me and I'll print it for you." Whaaaaaaat?! Mind blown! Super service! Thank you!