So disappointed in the new ownership. I had been doing business with the previous owner, Ron, for over 6 years. Never a problem, it was a good business relationship. I usually only go once a month and spend over $500 each time. On my first order with the new owner, 2 bags of chicken feed was accidently left off of my order, when I went back to get the items I was met with such hostility from the worker, but did get the bags. What happened was the order had the wrong item keyed in and it wasn't in stock. The worker went to get the refund and get the correct bags which were cheaper. I got a refund, and the worker starting flirting with another worker and totally forgot to fill the order with the correct item. I also never noticed that she did not complete the order and left without it. As noted I did get the two bags and the subject was closed in my mind. How wrong I was. The next month, I went to pick up my customary order, and the barn worker came at me, had the previous bill on his phone and accused me of stealing the two bags of chicken feed from them. I spoke to the owner. He was very apologetic. But, the damage was done. His workers carry grudges either real or imagined. The entire episode was everything about how not to treat your customers. I have found another feed store. They give me a discount for the size of my orders. It was just time to move on. read more