READ THIS POST BEFORE DOING BUSINESS WITH WOODFORD BROS…read more They were retained to replace my sister's gutters for $10.3K. They wanted a $3.1K deposit which she had to pay in cash because their "credit card reader failed". This amount turned out to be excessive and in violation of NY law. The work was schedule for December of last year. Without notifying her, they rescheduled the installation for March of this year... without her consent. However, my sister who signed the contract became seriously ill... is in the hospital... and would not be available to supervise the work at that later date... a date they rescheduled to do the work without my sister's consent or knowledge. As such, a demand for return of the full deposit was made and refused by Woodford. We will be taking further action. UPDATE While it was inexcusable to have withheld the deposit, Woodford is making a full refund of the remaining deposit and promised to send it certified mail the same day. My thanks to Eric for his prompt response to this matter.

Extremely disappointed with the work Woodford Brothers did in my basement…read more They did waterproofing for me a couple of years ago, and when they dug and re-poured the concrete around the perimeter of my basement, they left the floor with a significant and uneven slope. I didn't notice how bad it was right away because I've been slowly saving up and doing small projects over time to turn the space into a playroom. Once I finally started bringing in professionals to move forward, the issues became impossible to ignore. The slope is so severe that I can't get flooring installers to lay carpet, and shelving can't safely sit against the wall without leaning -- which is a serious safety hazard since this room is meant for my two-year-old. I've called the company multiple times and was told I'd receive call-backs, but no one follows up. No real solution has been offered, and they've shown no willingness to fix the problem. Even a professional from Lowe's said they had never seen a job done like this and that it absolutely shouldn't look this way. For the cost of the project and the trust I put in this company, I expected far better. I would strongly recommend getting multiple opinions before choosing Woodford Brothers.

We are very, very happy with the masonry work that Wolf recently completed at our almost 100 year…read moreold home! He thoroughly prepped our deteriorating cinder block basement walls; applied special water resistant concrete on all interior walls; filled in and leveled concrete floors; and left a very tidy area when his work was completed. We will definitely be calling Wolf for future masonry and stucco work on our home! Joy & Peter

From the owner: We put our clients first. We can make your masonry project happen, or repair what is needed…read more Masonry, foundation walls, waterproofing, retaining walls, basement walls, concrete flooring, floor leveling, stucco, chimney and fireplace repair, epoxy flooring, steps, stairs, porches egress windows, lentils, stone work, sump pumps, sump pits, French drain, masonry window sills, brick pavers, brick laying, Loading docks and Bilco doors.

Wish he didn't take my money and not finish the job.Been ghosting me for months!I Still have no…read morechimney!

From the owner: Over 30 years' experience. We specialize in brick, block, and stone. Stampcrete, concrete, and…read moremore. Trusted by many satisfied customers to get the job done right, with results that last. Fully insured! We offer free estimates and affordable rates.

I was more than pleased with Mr. Murphy's prompt and professional service. My project was…read morecompleted within two days of my acceptance of the very reasonable quote. The repair was expertly performed and the worksite was left tidier than he found it. He was more than willing to expand his service area to include me.

DON'T HIRE THIS GUY! Eddie gets one star for responding quickly & 1 star for actually doing work,…read morehowever, the quality of his work is horrible. Here's why : 1- I was grossly overcharged. I paid $600 for a $200 job. 2- His work is messy, careless & unprofessional. He actually embedded leaves & encased root systems of my hostas growing near the porch into the foundation he repaired. He left concrete-laden hand prints all over my newly painted siding & fresh concrete all over my brick patio. 3- He told me I could paint the repair the next day when in fact concrete needs to cure for 30 days before sealing. 4- DOES NOT GUARANTEE HIS WORK which means no recourse for the consumer. I would NEVER recommend this man to anyone!

Wow! What a truly great experience working with this local family company. My husband and I knew…read morethat we needed to redo the insulation and drainage in our basement and researched local companies. We were impressed with what we heard and read about Wilcox Basement Systems so contacted them for an estimate. After a very thorough inspection of our basement and a very detailed explanation of options, we decided to schedule them to redo the insulation in our basement with the basement to beautiful system. We also had a dehumidifier and a new sump pump with drainage added. One thing I loved about them is they showed up when they said they would, on time, and put in full days to make sure the job was getting done in a timely manner. Anne kept me up-to-date by text every single day to let me know what they'd completed and what was next in the queue. All interactions I had with every member of the family who worked at my home was genuine and pleasant. Additionally, even though they ran into an unexpectedly thick basement floor and had to use a special tool for the trench in the basement, they still somehow managed to finish on time.. Another thing I found very impressive is they actually left any space they used cleaner than they found it. My basement floor and the basement windows were immaculate when the job was finished. They used our garage to cut the insulation boards on a day when it was quite rainy and swept out our entire garage; not just any insulation bits that happened to fall on the floor...the entire floor! There's always a certain level of mess when you're having any type of renovation done, especially if you have cement jackhammered, but the amount of cleaning I had to do afterwards was minimal in part due to the fact that they took precautions to try to keep the rest of my house as clean as possible, and contain the mess to only the basement (which they then cleaned as soon as the job was done). I can't recommend this company highly enough! I know we will be enjoying the work they did for many many years to come and I appreciate the quality job they did.

From the owner: Servicing Utica, Syracuse, Mohawk, Oneida, Rome, Fulton, Norwich, Cortland, Watertown, and…read moresurrounding towns. Specializing in basement waterproofing, crawl space repair, foundation repair, and spray foam insulation. FREE estimates available.

Great guy to work with, like having a relative in the business. On time, quality work and fair…read morepricing. Would recommend to all

Contacted to give me a quote on fixing my chimney, responded they would be out, never showed.read more

My fiancé and I had major basement issues and Dave saved the day so thankful for STORM. The…read moretechnology that they have is second to none. I live in an area where there is constant, flooding, and water pouring into our basement from low lying land. Dave had a solution immediately to give me piece of mind with the iBasement system. Highly recommend them to ANYONE with any sort of basement issues. I can't wait for them to finish this job

From the owner: STORM Basement Waterproofing was created to give customers a better option in waterproofing there…read morebasement. We are passionate about clean dry basements and strive to raise the bar in our industry. With 40% of the air that you breath coming from under your house, its no wonder why a dry mold free home starts in the basement!

Took deposit and material fees for a 2nd floor porch repair project. Left the project in an…read moreunstable state (see attached photo) and never came back. No explanation, no reply message, simply never returned.

Geovanie and his crew did the interior finishing of a four season sunroom for me--flooring, walls,…read morestairs, and creating the opening for and installing a sliding glass door to connect the sunroom to the home. They were extremely congenial and worked with me to add some extra finishing to the project to make it more efficient. Geovanie has an excellent attention to detail. He is concerned about both craftmanship and customer service. The end result is stunning (and affordable as well!).