See the photos -- this is the type of work we received. The service was absolutely ridiculous…read more When you first contact him, he is very nice and keeps calling and following up until you agree to get the job done. But once the work is finished, his attitude completely changes and he becomes very rude. He did not properly remove the dirt, just piled up stones, and you can still see the fabric underneath. The quality of work was terrible. This was one of the worst experiences we've had with a contractor. The person we dealt with was Ben, and based on our experience, I would definitely not recommend this company to anyone. Please be careful before hiring them.

Excellent customer service. I saw great reviews for these guys on another app and gave them a call…read more I received a call back the same day and had a home visit within 2 days to give me an estimate on a landscaping job that I needed done. I wanted a larger stone bed installed in my backyard. These guys showed up a couple of days later and did a wonderful job. They gave me what I envisioned, they were hardworking and efficient, personable and they cleaned everything up afterward. All of this for a very reasonable price. I definitely recommend Ricky's Home and Lawn.

Three men came to my house to put an awning in. They were very polite and professional and did a…read moregreat job. The awning looked absolutely beautiful. Actually I will be ordering another one half the size to go across from it over our bar, I like it so much. Also the representative who brought the samples and provided us with all the information was extremely helpful in decision making. Great thanks to all of you!

We had our gutters installed in November, as promised they said the gutters would be installed…read morebefore the winter and thank goodness with the winter we had they were true to their word. We especially appreciated the communication that Barry's provided. All phone calls, text messages or emails were answered promptly. They crew arrived on time and got right to work. They also cleaned up everything. It was a great experience. Would HIGHLY RECOMMEND!!!

hardworking, communicative, and honest in services. straightforward and enjoyable to work with.read more

I cannot say enough WONDERFUL things about Shawn and his company. The work they do is both…read morestructurally sound and beautiful. We had our downstairs rugs replaced with Pergo flooring. In the process, water damage was discovered (due to the way our house was built) and Shawn and his crew came up with the a permanent solution. They completed the work in a timely fashion and did a beautiful job. They went above and beyond what they needed to do to complete a minor project what a different contractor left undone. In the course of all of this, we had a tree come down on our property and they were able to take care of this for us as well. I wholeheartedly and without any reservations recommend this company.

Highly recommend. Very honest pricing, amazingly quick to do the estimate & job, and completed the…read morejob within the time quoted. The finished chimney rebuild looks great!!

Basement was getting water everytime it rained. Troy provided a fair estimate cheaper then others…read morereceived. Troy and his crew came and replaced broken blocks and waterproofed the basement. I have had no issue with water getting in sense. They did a great job and would hire them again.

SOS Roofing completed an asphalt roof and gutter replacement job at our house in August 2023…read more Working with SOS Roofing was a great experience from beginning to end. After seeing the quality of their work in our neighborhood and meeting with the company's sales rep, hiring SOS roofing for the job was an easy decision. The sales rep was very quick to set up a visit after we initially contacted the company. While at our house, he thoroughly explained what needed to be done as part of our roof replacement, the materials that would be used, the steps of the job, and the warranty of the materials & workmanship. He then provided us with all of the shingle options along with his recommendations and gave us a fair estimate. Shortly after we contacted the SOS Roofing office manager to accept the estimate and give our material decisions, we were given a date for the job. A dumpster and all the materials arrived the day before the job started. The roofing crew who performed our roof replacement were outstanding! They worked incredibly hard and meticulously to complete the job to our satisfaction. Throughout much of the job, a foreman was present to support the crew and answer all of our questions. The day after the completion of our job, the dumpster was hauled away and the owner came out to do a final job inspection. He was very thorough in looking over the whole job and immediately addressing any concerns we had. While there, we both came to the conclusion that a 70' gutter on the back of our house needed to be replaced! While he didn't come to our house expecting to complete this added step, he took the time to take care of it because he was motivated to get it done right away! It was very obvious to us how much pride the owner has in his company and how important customer satisfaction is to him. It was a real pleasure working with the entire SOS Roofing team. Everyone who has seen our new roof has been very impressed. We would not hesitate to highly recommend SOS Roofing to anyone looking for first class roofing work!

I am new to E. Syracuse. A neighbor recommended this company along with a couple others. Chris…read moregot right back to me and came over and gave me a quote to clean up the overgrown yard, take out some brush and clean/repair the patio as well. They've done a great job! Very respectful and polite, easy to work with! Highly recommend!

Great service. I contacted Medina's during that 2 ft snow storm and luckily a truck happened to be…read morearound the corner from me. After that, we set up a contract for the rest of the winter. I was very pleased with everything.

if I could I'd give a zero. I had an appointment for Sunday between 11-1 and no one showed up. I…read morecall and they tell they had to reschedule yet no one called me. How do run a business and not inform a potential client that you have to reschedule. Horrible customer service .

Top tier service from consultation to after installation. We had a new fireplace wood burning…read moreinsert installed. The price was economical and we love it! We would recommend and use again without hesitation! Thanks Dave!

ED (EJ) and his crew replaced installed a New Roof on my home (Cape) in North Syracuse. I'm very…read morepleased and happy with the quality of work and materials. Everything was "as explained" ahead of time and no surprises along the way. Great value for the cost! The Crew was informative, friendly and did an overall excellent job. Highly recommended. Thank you American Roofing!

After nearly three weeks on our project and more than $40,000 in damages to our home, Edward…read morePurcell admitted that he did not have insurance, despite repeatedly telling us that he did. Providing proof of insurance was one of the first things we requested before hiring him, but despite numerous requests, he never provided it. We then fired him. We were told the roof would be completed in 3-4 days by a small, experienced crew. Instead, the project dragged on for nearly three weeks and was still unfinished. We were also told that plywood would be used, not OSB, that Owens Corning shingles would be installed, and that our newer gutters would be removed to prevent damage. None of those proved to be accurate. We came home one day to find a worker sleeping on our roof and, on other occasions, sleeping in the supply truck. Workers, including Ed, stepped in and on our gutters, causing damage. Ed also stepped through our ceiling multiple times, leaving large holes and debris throughout our home. The roof was left exposed during rainstorms, resulting in water intrusion and damage throughout our house. The work that was done was defective and we had to start over with another roofer and pay an additional $7,000 beyond the cost of the roof to correct the mistakes made. After admitting he did not have insurance, Ed signed a promissory note agreeing to pay for repairs. To date, he has paid only $1,520 and has not responded to us or returned our attorney's call. He did not return any of the money we paid him. Throughout the project, there were conflicting statements regarding insurance coverage, including references to using his son's insurance. We made it clear that we expected proper insurance coverage and truthful information at all times. Homeowners should thoroughly verify insurance coverage, licensing, and references before hiring this company. For additional background, readers may wish to review this publicly available Syracuse.com article regarding Edward Purcell: https://www.syracuse.com/crime/2016/07/fayetteville_roofer_who_helped_destitute_woman_imprisoned_for_tax_evasion.html