Halco installed our geothermal system in our home 14 years ago. There were a lot of technical…read morechallenges along the way but Halco worked through it all and stood behind all their work every time. I recently needed service work done. They once again did a great job. When we went with them they were not the lowest price for the install. We went with them because we felt they had the staff and the knowledge to do the job right and be around for a long time. We were correct. No regrets here.

The best bar none. From the first call to the clean up after the job, they are friendly, helpful,…read moreand professional. They do all of our heating and plumbing. Have had them at the house numerous times, and never a problem! They have the best team ! I would highly recommend them to anyone who needs work done!!

We had 14 windows replaced in our home this week and the crew made it look easy. It took a day and…read morea half. All the windows look great and they worked very hard to get all the work done and clean up afterwards. Have no complaints and would highly recomment them for replacement windows.

Don't know what this company blew in my attic but my attic has been popping all day, everyday,…read moreevery since.

Very thorough professional job from beginning to end. They cleaned up the worksite each day keeping…read morethe job site neat. The insulation technique they utilized seems to be very effective so far. We would recommend their services.

I don't even know where to begin regarding the disappointment, frustration and lack of…read moreprofessionalism I've experienced with this company. After expressing my concerns with the owner Jennifer Keida, I've yet to receive any feedback from her after sending numerous texts, emails, phone calls and photos relating to the completion of the new HVAC Rheem system recently installed outside my home. After the initial job was rescheduled, her team proceeded ten days later which put us in the middle of historic heat and an historic cold wave, back-to-back, in upstate NY. It all started when her technicians burnt out the wires to my furnace and never told me, so when I went to put the heat on the furnace didn't work and they knew that when they left the job. After it was inspected and validated that the wires were burnt out because they HVAC system overpowered my furnace, they had to remove the old furnace, which was weeks later and install a new furnace, but they never installed a return on the system. Air was now circulating from my raw basement throughout my home triggering a black mold situation up my walls. This was after they placed the unit practically up against my building where we were doing work, after specifically requesting that it be centered outside the back of my home. They also left all the hardware to the unit unprotected. I've emailed Jenn the owner many times and supplied photos to her and her employees with zero response. I now have to seek out alternative measures to correct the failures of her and her team. The least she could have done was replied to my emails, taking accountability and offering up suggestions on how to go about the black mold situation. I would have also liked to know when they were going to install the return on the furnace. Instead, she has offered no remedy for the actions of her technicians' incompetence. If I could have given them zero stars, I would have preferred that. I began working with this company in mid-March, it's now July. I wouldn't recommend this company, not only because they are negligent but because they also tried charging me for their mistake by offering to remove the new AC unit and putting it where it belonged in the first place. Even the smaller details like placing the wire from the thermostat around the door had to be supervised the second time because they carelessly stapled it to my walls the first time instead of neatly around the door and it fell down, so it hung for a couple of weeks adding to my frustration. I would never recommend using this company, it's poorly managed, they lack accountability, competence and respect for their customers.

Paul and his crew were incredible. Professional, fast, courteous…read more What I loved so much about Paul is how passionate he is about what he does. The guy loves insulation. There's really something to be said about having work done by people that care and are passionate about what they do. I just had my attic and garage insulated by Paul and we are going to have him come back next year to do a few other areas of the house. My husband and I are so impressed. It started off with an energy audit of our attic and garage. Paul was recommended to us by JK contracting. After meeting with Paul, him showing us everything and giving us an honest and reasonable estimate we went with him. What a great decision. We live in CNY, you cannot skimp out of good insulation, especially with energy costs rising these days. Call Paul. We are glad we did.

It was a pleasure to have Paul and his team install blown in insulation into my attic on 9/29/21…read more He provided me with the quality service that seems to be lacking with so many businesses today. It was welcome to be treated the way I like to be treated as a consumer. Paul totally explained in detail the job, answered all my questions, provided a free estimate a clear proposal with warrantee of work provided, returned all calls and emails promptly, was prompt and on time and did a great job at cleaning up the work area. I highly suggest Paul and his excellent company and won't hesitate to use them again for future work. Thanks Paul for a job well done!

Mr. Gomez was very helpful with providing advice to me over the phone with a problem I have with my…read morethermostat. He was patient and very knowledgeable. I would recommend his company to be reliable and trustworthy.

From the owner: Sales, service & installationread more

My grandmother had contacted the owner, Austin, for work on her roof. She had signed a contract for…read morework and gave a large deposit. They no-called/no-showed on the week the work was scheduled to be done, then wouldn't return her phone calls. She had 3 addresses listed for the business. One of them is a residence, one is a florist, and one belongs to another business completely (the one google has listed). She also had 3 phone numbers listed, none of them belonged to this business. I intervened on her behalf, the phone number I was able to get through on reached a relative. After some debate, the relative told me he would contact Austin to sort the problem out. Austin then later agreed to return the money and cancel the job weeks after it was supposed to have been done. I left this review on the FB page which had similar stories but was also full of 5 star reviews from employees, relatives, and friends. Austin promptly responded and insulted me, then deleted the business's FB page. Due to the experience, I don't recommend this business.

I contracted Austin Drake of Upstate Contractors to put a new roof on my home in Fall 2014 and,…read moreamong other problems, the company left my home with carbon monoxide venting INSIDE the house, which took an additional $1700 to fix (out of my pocket). Drake had taken down a small, crumbling chimney on the back of the house at my direction (he said he took old chimneys down this way "all the time"), but never checked to see what/if it was venting--which it was--for my gas hot water heater. He just roofed over the hole from the removed chimney and left the water heater spewing carbon monoxide fumes into my home with no exterior vent. Thank God a home energy audit brought this dangerous situation to my attention months later. Also, Austin Drake had convinced me to invest in a GAF® roofing system with a 50 year warranty and then (despite promising to do so on 3 separate occasions) never filed the necessary paperwork to make that warranty valid. Spending even more of my own time and working directly with GAF, I finally got it--no thanks to Drake. Other problems with the roofing work: * Plugged my air conditioner with roofing debris because they didn't bother covering it. * Left attic full of roofing debris * Left a ~3' wide gap under dormer windows , leaving my home's interior exposed to the elements, animals, etc. * Gutters slapped back up at end of job and have leaked ever since. After 19 phone calls (literally; I have notes and dates/times from every call I ever made to these people), they finally sent someone to address the previous 2 issues--the hole under dormers was filled, but gutters never improved. Despite contracting Upstate Contractors to do the work, Austin Drake requested my payment be made out to Upstate New York Tree Service--his father's (Lonnie Drake) company. Check out judgements against that company at the Oswego County Court; you'll find more than a few, as well as a new company D.B.A. filed in June 2015 as "Drake Tree Service." Always good to have a blemish-free back-up, just in case. I was advised to take Upstate Contractors to small claims court (for the cost of the new direct-vent water heater needed to solve the carbon monoxide problem), but after spending many hours researching how/where, reviewing judgements against this father/son duo, and seeing how much money was already owed to others who hadn't received a dollar, I decided to cut my losses and reduce my stress. So, buyer beware. Upstate Contractors cut every corner they can and once they're off your property, good luck trying to get them on the phone or to fix the mess they've left behind. Drake may rebut the content of this report or say he'd have come back to take care of the carbon monoxide problem if I'd contacted them. But once the problem came to my attention months after they did the job, it was worth it to me to pay the extra $1700, not have to make 19 more unanswered phone calls and to just be done with them.