thorough, listen and advise, professional workmen, gentlemen, polite…read more will hire them as long as I live.... I also appreciate a yearly service call, do you need this, possibly not but my furnace has been healthy for a veryyyyy long time,

Had my furnace and air conditioner serviced - the service was thorough , professional and the techs…read morewere friendly. booking, scheduling, and service all showed excellent customer service and pride in the job. Will definitely use again!

Quality service at a great rate. Steve was able to come the same day and fix my furnace. Happy to…read morehave a warm home again. Something I really liked about his service is his knowledge and willingness to work with my budget. If my furnace had to be replaced he had a few options other then me buying new. He even had a quick peek at my hot water tank and offered advice. Would definitely recommend his service and would call him again.

From the owner: Serving the entire Okanagan Valley and surrounding areas, Enviroclean Services has proudly offered…read morecomprehensive HVAC maintenance and repairs, as well as professional furnace and air duct cleaning for almost 2 decades. Homeowners, property managers, landlords and contractors all know that Enviroclean Services has professional, friendly, certified gas technicians with the expertise needed to solve all their HVAC issues.

Terrible company do terrible job，they teardown my Trane 36000btu unit and cut all the connector on…read morethe indoor unit，they also release most if the refrigerant，that cost me a lot to repair and install the unit！ Very terrible company with idiot technician！Also they change their company name to customair！

Over the weekend our AC went down. We called around to a couple businesses and all of them were…read morevery busy. When I went down the list and got to these guys, they were able to come on a Saturday night (The guy on call apparently lives near us!) He was professional and saw that the unit was frozen up. Apparently we turned it too low and over the night just killed the system. Thank you very much you guys!

I recently had an issue on a rental property, it was Boxing Day 2023 and the tenant called to say…read morethe furnace was not working properly. I called Anthony as I have used him on another rental property and I was really happy with his level service and knowledge. He had a good idea of the problem over the phone and was able to diagnose the issue quickly. I am extremely happy with his quick response, knowledge and ability to solve the issue quickly at a reasonable price. I highly recommend Phillips Heating, Plumbing and Air Conditioning as he is amazing. Thanks again Anthony.

Anthony was extremely helpful, knew his products and extremely helpful and fair. I appreciated his…read morehonesty.

Went in today to find a part for my Kohler toilet. 2 ladies helped me. They were knowledgeable and…read morefriendly and they found the part I needed. They were my 5th plumbing store. Can't thank them enough.

Our experience with Trufinity on a recent Poly-B removal can be summed up by four 'D's: Deceive,…read moreDelay, Deny, Dismiss. **Deceive:** We were quoted 3.5 days for the removal and install. When the crew arrived, Manager Sam Veach proudly stated we were in great hands and that the crew "had done hundreds of poly-b installs." However, the two technicians assigned to our project later admitted they were relatively new to Poly-B removal and had only done a "couple dozen" projects in their careers. **Delay:** Likely due to the lack of experience, the project stretched from 3.5 days to 6 days. When we called Sam on the morning of day 4 to ask when it would finish, he expected it to wrap that day, with a potential partial 5th day for finishing touches. Instead, by the end of day 5, water remained shut off to much of our house overnight, 12 tasks remained uncompleted, and a crew member informed us that due to scheduling issues, only one person was scheduled for day 6. Worried this would stretch into a 7th day, we called Sam again to express our deep concern. **Deny:** Sam first told us we were wrong about the single crew member scheduled for day 6, giving no context for why his employees believed that. He then claimed it was completely unrealistic to expect the job to be done in 3.5 days--despite Trufinity quoting us that exact timeframe during their initial site visit and scheduling. Sam insisted homes like ours easily take well over 4 days and that 6 days was not unusual. I called three other major plumbing companies who quoted this exact job; all stated 2-3 days is average for Kelowna homes of our complexity, with one saying they'd "never seen a Poly-B job take 6 days" and another saying 6 days is only appropriate for a mansion. Days later, another Trufinity manager admitted the project had gone well beyond normal length for this scale, directly contradicting Mr. Veach. Credit where it's due: after our call to complain, the second technician remained assigned, and a third, highly experienced tech arrived on day 6. The team of three finished all remaining tasks by 3:00 PM that afternoon. **Dismiss:** Throughout our conversations, our concerns were largely brushed off as "a part of the process." For a company claiming to provide "expert service with honesty and transparency," our experience was the opposite. We felt gaslit by Mr. Veach regarding the constantly shifting timeline and felt treated like just another number. Trufinity management did listen to our concerns multiple times and attempted to make it right by offering a discount on services. While we went back and forth on fair compensation, we appreciate the gesture. However, the compensation offered does not make up for a long, drawn-out, misleading, and dismissive process that caused immense stress. As such, we caution anyone considering Trufinity's services.

So called at 3:30pm as my 91 year old mothers house had the heat out. Hot water heat so it has a…read moreboiler..... I am familiar with boilers so I knew the pilot light was out.......I tried to relight the pilot light......the thermocouple was shot and need to be replaced....about a $30.00 part. They said it would be a premium I explained it was simply a thermocouple replacement.....the fellow showed up at 4:30......was finished at 5:03. The bill was exactly $1127.70.......I understand if people are called out of there beds or even if the job took a couple hours that people should be paid a bit extra......but this is at least double what is an acceptable price. David Johnston

Worst place in Kelowna to work for hands down the worst place to work for do not work for these…read morepeople and this company you will regret it. Everything is overpriced over gouged and they are not fair with their estimates or how they pay their employees if you think your estimate is off it is it's way off call another place and find out and you'll see how much they overcharge

I was able to quickly get an appointment to install a new gas range and the Service Technician was…read moreprompt, courteous and efficient. Would highly recommend using CE Plumbing & Heating and would certainly use them again if/when I require any additional servicing.

I have used CE Plumbing several times. The last time, they replaced a bath faucet but there was a…read moreproblem diverting the water from the tap to the shower. They came back and fixed this even tho it was not their fault. I am very pleased with their service and will call them first when I need a fix for my next plumbing problem.

september 2025 - I had an emergency call from my tenant for various issues in the house. Lukas…read moreresponded immediately , was on site with in an hour, diagnosed the issue and also made very important suggestions for remediation to avoid further future disasters. He also had to deal with a less than ideal tenant and their lack of hygiene ..... Everythung was clearly communicated, pricing was explained and billed accordingly. I will continue to use Flows Right for all my plumbing requirements .

I needed a water heater replaced and Flows-Right Plumbing Ltd. technicians came to my rescue. I…read morecan honestly say they were very helpful, prompt, knowledgeable, and made sure everything was working perfectly before leaving. I would honestly recommend them to anyone needing plumbing repairs. Penny Hallberg.

I called Border to replace a blown water tank. Their estimator Mike was onsite in hours and he…read morearranged everything from that point. Warranty, tank pick up, install, city inspection and Fortis rebate process was all taken care of. They had it replaced and working the next day and it could've been done the same day if Rheem warranty support were open later..(eastern hours). Great service. Thanks Border!!

Our furnace stopped working in -10 degree weather. Called Border and they were able to send someone…read moresame day. Rob Halford arrived on time and analyzed the situation efficiently. He was very personable and explained everything about the problem and the furnace in general. Problem was easily solved and the cost was very fair. Thanks again Rob.

just had technician "Pam" here fixing the house air conditioning.......very professional, smart and…read moreknowledgeable and had outstanding customer skills........definitely gets our next call for heating/air con/water tank issues. office reception was also professional and organized.

From the owner: Keeping you cool since 1979, Aspen Heating & Sheet Metal in Kelowna installs, repairs and services…read moreall makes and models of heat pumps, air conditioners, gas fireplaces and furnaces. Licensed and bonded gas fitters, we provide cost-effective solutions for heating or cooling your home or business with our high-efficiency, Energy Star rated appliances. We even make the most out of your outdoor space with custom fire pits and patio heaters. For prompt, reliable service anywhere in the Okanagan Valley, call Aspen Heating & Sheet Metal.