Absolutely Impressed!!! My lap top had a little "accident" I…read morethought it was ruined. I looked up Galaxy Computers and saw some good reviews. They were not kidding, this business is top tier. They took my lap top, kept me informed of the details and what was going on. So polite and courteous. The timing was great and the cost was the best part. I GUARANTEE I will be recommending them to family and friends.

What a disaster. Trent was asked to do some basic work. He accomplished none of the requested…read moretasks. When asked, his response was to slam down the phone. Even though I could clearly see the task(s) were not accomplished by looking at Windows Disk Management. TOTAL LACK OF SERVICE ORIENTED ATTITUDE.

great tech services, always fast to respond, great customer Service.read more

I would give 0 stars if that was an option. We have spent 20k over the last 2 years with the…read morecompany only to have them deny a request for a copy of their worker's comp insurance and tell us, "why would I waste my time on such a small account?" Oh, but wait, the first time we called to request we were told they would "happily" provide a copy, but only if we signed up for a monthly maintenance program starting at $800/month. It took him more effort to so rudely dismiss our request than it would have to provide proof of insurance. We'll take our business elsewhere.

Best service for electronic device repair by far! Awesome service, awesome attention, awesome…read morecommunication, awesome prices! Best repairs I've seen in this town IN all the years I've lived here. And that's over 22 yrs! I wouldn't trust anyone else with our electronics ever!

This man (Jordan) overbooks himself and keeps his customers waiting weeks before he does one job…read more When you finally go to pick up your device he will tell you everything is perfect when you go home it will break down within a day or two and you'll be back to his shop spending more money. He then comes up with many excuses as to why he has not started on your device wh​en he told you he will start on it right away.

Snake River Computer Systems has been an asset for our companies. Johnathan's IT services are…read morefriendly, affordable, quick, and reliable. Thank you!

The owner of Sound Source came to my office, gave me a quote, and assured me that the upgrade would…read morebe easy and sound great at a wonderful price. The next week when the technition came to install it and was unsuccessful he left the equipment and an invoice that was much higher than the original quote. Five months later the technition came and picked up the useless equipment and Sound Source sent an invoice for labor! The equipment was never installed or used. I have contacted the BBB and will NEVER go back or reccomend Sound Source to anyone. To charge someone for an unsuccessful install after giving quote AND having the never used equipment returned doesn't even make sense! I could not be more disgusted with everyone I delt with at Sound Source and will continue to share my experience I had. Thank you for reading my post and please be careful of snakes!

This business is a joke. Took my car there to get a issue fixed with my audio, where the audio…read morewould cut out and they said it was a short in the speakers. Took it in to get new speakers as normal. They cut up the old speakers without my permission, then didn't fix the issue and couldn't put my old speakers back in cus they where cut up. they then tried to charge me $220 plus $50 to hold the appointment. as well as left dings and dents on my interior of my brand new car and refused to acknowledge their mistakes. thru this whole ordeal we where extremely respectful and they where very rude. will not be returning. and don't recommend this business to anyone.

We purchased a brand-new Whirlpool front-load washer and dryer set from Pocatello Electric,…read moredelivered on 12/17/2024, because we wanted to support a local business. Unfortunately, this experience has been extremely disappointing. The washer became inoperable around 5/5/2025. A technician came out on 5/12/2025, ordered parts, and left. The washer was finally fixed on 6/3/2025. We experienced another issue later in 2025 but were able to get it working ourselves. Then, around 11/18/2025, the washer failed again--this time locking a full load of laundry inside. That load has now been trapped since mid-November and is very likely producing mold, creating an additional health and sanitation concern. We called Pocatello Electric repeatedly on 11/18, 11/19, and 11/20, but were told they were too busy preparing for Black Friday to address our issue. No solutions or alternatives were offered. It wasn't until 11/25/2025 that Mr. Appliance came out and ordered parts. Between 11/25 and early December 2025, Pocatello Electric finally provided a loaner washer and took ours back to their warehouse--but only after my husband physically went and stood in their showroom demanding help. This option was never offered during our many phone calls. On 12/15/2025, Mr. Appliance informed us the parts had arrived. Due to a misunderstanding, they believed our washer had already been exchanged and returned the parts. When I called Pocatello Electric on 1/20/2026 to check on the repair, they didn't even know parts had been ordered and seemed confused that our washer had been taken to their warehouse at all. At this point, I've had to take our family of five to the laundromat multiple times, and we've only been able to use our washer for about 9 months out of more than 13 months of ownership. Despite the washer being taken in for repair within the 12-month warranty period, Pocatello Electric now refuses to pay for the repair because the warranty has technically expired--while the machine has been sitting in their possession since November. Yes, Whirlpool bears responsibility for a faulty washer. But Pocatello Electric is absolutely responsible for the poor communication, lack of follow-through, and disregard for their customers once the sale is made. We tried to shop local and support our community. We will not make that mistake again.

Got a great new stove that had a problem. Mike, in spite of my husband being a butthead, got…read moresomeone out to fix the problem in a heartbeat! Many thanks.

helped my dad get his stuff delivered. It went smoothly and the person working the front was really…read morenice. They were quick and precise with the job as well.

They closed early! i showed up 10 minutes before close I was filling out the box in my car. it was…read moreabout 4:56 when I walked though the door and everything had been shut. then next day, the man argued with me that I was a liar and no such thing happened. yeah okay after I took a photo and read my drive times on life 360 I have proof I was there before they should have closed.

I don't know about prices or anything like that, but I can definitively say that these guys are…read moregood people through and through. When I had something stolen out of my car, I called to the pawn shops to see if it had gotten brought in. Even though it hadn't come in yet, they kept an eye out for me and then called me the minute it came through the door. They were nice, helpful, and honest, and I wouldn't hesitate to do proper business there in the future.