Requested an estimate or quote for inspection and never heard back from business. Either too busy…read moreor too lazy. Do not recommend

I purchased a home in Idaho Falls in March of 2024 that I mistakenly hired Roy to inspect. I based…read moremy research off his reviews which was another huge mistake, kind of like shopping on Amazon, when there's a lot of reviews you should question it. ******Also, be sure to read what his personal insurance requires you to sign before the inspection, as this should be a red flag of the expected quality of the inspection. ******You are essentially paying for an inspection for him to tell you the house is there and it has a door and that's it.***** Come to find after closing, the home has serious termite damages from the prior owner. The damages were in locations such as the door frame Roy used to enter the home. Mud-trail remains on the ceiling of the basement. All in open view, unobstructed, Termite damage to windowsills and floors. According to all the actual licensed professionals that assessed the home, ALL of this was warning sign for MAJOR underlying issues to my home that would have been reason to walk away from this purchase. This was a big let down as I wanted an older farm house that needed the normal updates to make my own and now I can't do anything further with the property. Contractors have come out and informed me that the home would be likely a tear down based on cost of repairs. Roy ignored me for months to even get a response, WIN has a main number that does nothing, which Roy even is aware of himself. Knowing WIN would just route me back to his useless self. Roy also let me know the only unfortunate part is that I crossed his path after he willingly took my money and not the fact that he gave a botched inspection. The report also stated the shower leaked, which was another lie. The foundation leaked, just as my report stated, it was raining during his inspection and the first rain I had at the home proved the rain water on the floor in the same area he said was the "shower leaking". I even removed the shower wall, which confirmed there's no leaks. Roy's personal insurance is a company that uses "internachi standards." Mind you internachi standards do not require him to report on the evidence of pests or anything in relation to pests so HIS own insurance is deemed useless even though this was clear gross negligence on his part. The company WIN advertises that the home inspection includes a section for pests and specifically reports on all door frames, flooring and windowsills (that are not covered) NONE of my inspection included photos of the areas listed or any details of condition. My report also did not even show a photo of each room in the home, which made me question Roys thoroughness. In addition to the obvious missed defects, the roof on the home is not even considered a roof-according to 3 different roofers, which is also an expensive cost. Roy also said it's fine for metal to be put over rotten wood shingles. I will continue where I can to ensure this situation is known so no one else makes this tragic decision of hiring someone with this low standard of effort and dishonesty. Roys only help was assisting me in getting robbed with his lazy inspection.

2022 - Installation without a permit. I had a AC unit under warrant. It was removed from my…read moreresidence without my consent. I never called the business for a new AC unit. I requested the permit from the city inspector 2025, it did not pass inspection. The unit is still not fixed. Sent to collections 3 yrs later. No contract with my signature.

I made an appointment to have them take a look at our furnace on 10/18/24, they called that day and…read moresaid they need to reschedule. I rescheduled for 11/1/24, they didn't show or call. I called them and said their tech was ill. we rescheduled for 11/15/24, they didn't show or call. I called them and they said they were too busy. I fired them and hired Jewel. Go with Jewel, very nice and informative.

Inspections are a critical part of the home purchasing process, and he understands how to set…read morebuyers up for success. Many people do what's expected of them, not more. Alan and his team are not those people. No corners were cut, and he even visited our property an extra time to finalize the radon test we forgot to order. He picked up the phone whenever we called, appreciated our investment in and questions during the inspection process (invited us to attend and meant it!), and gave us sound advice and insights that will serve us well post inspection. Alan's passion and skill combined for a smooth and enjoyable process - and he is honestly just a great guy who is enjoyable to be around. We cannot recommend him more!

From the owner: We offer a wide variety of inspections to provide the best and most Comprehensive service we can…read more Through non-invasive examinations of a property we strive to make our inspections as Educational as possible for our clients and encourage them to be present at the time of inspection. We also provide Same Day Report Delivery at no extra cost. We Provide comprehensive testing services that can include tests for: Well Productivity, Water Quality, Mold, Asbestos, Lead Paint, Radon, Thermal Imaging Analysis, Sprinkler Systems and Home Energy Assessments.

I am pretty apprehensive about mold remediation services, but I have to say that these guys somehow…read morechanged my mind. They went into the attic and found the cause of the mold and talked about how to take care of it. Their explanations were clear and thorough. They gave me a guide so I could do the removal myself if I wanted to, or I could hire someone else to do it; but they did not pressure me to purchase their service. I was pretty thrilled with their openness. I've already recommended them to the neighbors and in-laws, who also seem to be pretty satisfied with their work. I'm not really big on writing reviews, but I saw that the number of reviews these guys had didn't match the work they do. So I decided to give some input.

From the owner: At Healthy Home Environmental Services, we specialize in optimizing the quality of indoor air and…read morewater. Our comprehensive services include mold remediation, floodwater mitigation, asbestos testing and abatement, radon testing and mitigation, as well as bio-hazard and crime scene/suicide cleanup. We handle tasks that are often too complex for traditional cleaners or janitors, making us your go-to experts for all your environmental needs.

Troy West came out to do some mold inspection & treatment. He walked me through all the possible…read moretreatment options and made sure I was comfortable with what the price would end up being. He did a fog treatment in our attic area. He was very considerate of keeping the area mess free and it was a painless 2 hour process. The cost came in at a reasonable rate and I have nothing but positive things to say about his service. Would highly recommend.

Mold Busters treated my house twice before I purchased the home (new construction, mold caused by…read morepoor building practices by the contractor). After 6 months of living in the home, the mold returned with a vengeance. I had my home tested by another company and results came back with high levels of claudisporium and aspergillus. Results were from the same Arizona lab. Mold Busters came by a week later to test, and wouldn't you know it, their results were different showing low to no traces of mold or growth. ?? Confirmation bias, or cya I'm unsure of their true motive. I have since confirmed mold with additional testing (and personally saw it and photographed it). I also saw the method they used to "track" any mold growth... pretty laughable. Long story short, I seriously question this company's sampling/testing process. Also, I recommend anyone looking at mold remediation should look elsewhere. Just fogging an area and doing nothing to remove the spores is less than half the battle. For them doing about 10% of the work it took to eliminate my mold problem, notice the 1/5 stars.

Mike is very professional, knowledgeable, fair and friendly. This is the second time we have used…read morehis service and we were very pleased both times. He is more than willing to answer any questions you might have. We wouldn't hesitate recommending him.

From the owner: * FREE visual mold inspections * Indoor air quality &…read moresurface sample testing * Mold removal & remediation Serving Idaho & Western Wyoming

I spilled a drink that had turmeric in it. My carpet is very light it was a nylon carpet as well…read more The stain was very bad. Ian and Ethan cam and worked on it with all of the removers and chemicals that they use. There was not much of a difference after they tried all the tricks, but they did not give up. They asked if they could use my carpet as a guinea pig since I may have to replace it anyway. So They did more and successfully my stain is gone! They were my carpet lifesaver! Thank you so much Rocky mountain cleaning.

We purchased a home here in Pocatello last spring. There seemed to be more dust than most homes…read morehave, and we contacted our realtor who recommend this company. They scheduled when it was convenient for us and on a nice day. The 2 men were friendly, considerate and informative about what they do. We have never had this service done in a home before. Waited a couple of days to do this review so we could actually see the results. They also used a product in the vents to eliminate fungus and bacteria. We are grateful for their service and do heartly recommend their company. Al E