Found Axis through Yelp and per the reviews they were spot on. The owner was extremely responsive…read moreand I never had to follow up. He showed up on time and as promised per his email. He submitted my back flow testing papers and confirmed via email. He didn't charge for travel time (which other businesses did which I thought was odd). This guy seemed honest and very fair prices. Highly recommend.

Highly recommend! Efficient, fast and reliable!! Glad we chose Axis for our backs flow testing!read more

Been using 5 Star for few years for winterization of our irrigation system as well as the backflow…read moretesting. They're very courteous and responsive to communication. Their fees are competitive as well. Highly recommended.

VERIFIED THE BEST! The City of Mercer Island sent notice that we needed a backflow test. The notice…read moreincluded a list or 40 companies that were approved by the city. I loaded all 40 of them into my Claude AI program and asked the AI to tell me which one was the best. Which one had the highest ratings and had no bad feedback. It came back stating that 5 Star Backflow was the BEST of the 40 approved companies! I then called Josh, the owner of 5 Star Backflow, and he and his team worked around the clock to help me because I was up against a deadline. His communication with us was spectacular and thanks to him our water did not get cut off. We even had a complication with the backflow valve being broken, but he got it taken care of and he went way above and beyond to help us. I wish I could give him a 100 stars, because he is the real deal and he deserves a great review. If you need a backflow company, 5 Star Backflow is the absolute best! Thank you Josh!

OUTSTANDING!!! came out via contractor job and solved 2 other problems on site that weren't part of…read morethe initial job order. Super-helpful professional and greatly appreciated problem solving.

I was referred to Ryan by a friend from work when my house started making loud groaning noises…read moreevery time I ran water or flushed the toilet. He came out quickly even though he could tell by my phone description of the problem that it probably wasn't serious. He fixed the problem in 45 minutes of making adjustments in my gross damp crawl space. He also noticed a potential leak from the water main. Since it was dark outside, he scheduled another appointment (the following Sunday to accommodate my work schedule since he doesn't normally work weekends) to come dig a small hole in the front yard and check it out. It turned out that it wasn't a serious issue, but is good to know so I can keep an eye on my water bill. Overall, the whole job took 1.25 hours and seemed very affordable for a plumber. I will definitely call him next time I have an issue!

I was very happy with this company from the office staff to the salesperson and especially the…read moreplumber who installed the new garbage disposal. It works like a charm and I'm so happy with it.

I had a great experience with Ally Plumbing and their technician Donny…read more My tankless water heater which they installed 8 yrs ago was not performing well for either hot water or radiant heating. Donny was extremely thorough in identifying the issue and diagnosed that the unit I had was not the right size for my home. In addition the piping was inefficient and not up to code. They offered to refund the prior install, designed a sleek solution with a new combi boiler and somehow managed to make everything fit perfectly into the very small mechanical room in my home. This was a complicated install made even more challenging by the small space, but Donny's workmanship and problem-solving was excellent. They were able to accommodate my schedule, finished on time and were collaborative with me throughout the process and helped me land on a solution and price that I was satisfied with. My home has never been this comfortably heated in the winter before while not compromising on hot water in the bathroom and kitchen. I highly recommend Donny and Ally Plumbing for quality work and a team that truly cares about doing things the right way.

While the field backflow testing service itself was adequate, the company's back-office operations…read moreare poorly managed and unacceptably disorganized. Their reminder system is not aligned with municipal requirements, and their billing and accounts receivable processes are fundamentally flawed. I was repeatedly told by staff that a prior invoice had not been paid, despite the fact that I retained written confirmation showing the payment was submitted through their Intuit QuickBooks link and acknowledged with a "thank you for your payment" email. Despite providing this documentation, the company unilaterally canceled a scheduled service appointment the day before it was to occur, citing non-payment. When confronted with proof, the explanation shifted to a claim that they "never received the funds from the credit card company," which is not a defensible position to place on a customer after confirming receipt. These outdated business practices, inconsistent internal communication, and lack of basic financial controls introduce unnecessary risk for clients. While I had initially intended to continue using this company, the operational failures and resulting service disruption make them unreliable and difficult to do business with. There are other providers who can deliver the same service with greater professionalism, transparency, and reliability, and I will be pursuing those alternatives going forward.

I don't recommend this company to anyone. I used them for over 7 years for two properties with 5…read moredevices in total. This year due to an emergency situation that I needed to go to hospital, I couldn't keep my appointment. I asked Loren Hanson, the owner, to reschedule the test date for me, he replied by saying 'we don't work for you any longer! Loren has no appreciation of customer royalty.

Overall I think responsiveness, timeliness, and completeness there were nothing wrong at all. I…read morerarely cross over outside of reviewing restaurants but This time I had to leave a review. After the work was completed, I was told the report would be sent to the city and I would get an invoice later for the work since there was an additional device that needed to be tested. I of course said ok and thought nothing more of it. Fast forward about a month later. I had already forgotten this issue since I was expecting an email. I get a letter from the city saying my test was incomplete and that my water will be cutoff soon. I called back and was told they had forgot to submit the report and they would do it ASAP. There were no mention of the second device cost so I thought maybe they were going to throw it in for free since there was a lateness. I of course then get an email with the invoice for the additional device and finally a few days later I think I was cc'ed on the report sent to the city. Now, if I had been out or didn't check my mail for a while I really could have my water turned off and I think that even affects my credit? That's not good.

Fantastic Experience!…read more Needed a backflow test completed, as we were late by a week according to the city. Scheduled an appointment with Good Guy for Friday, and then I sent an email asking them to come earlier, if possible. They got back to me in an hour, and confirmed they could make an earlier appointment for me! Super cool service, super easy, and well worth it! I would use Mac again in a heartbeat!

Showed up on time, triaged the issue and fixed under an hour. Lower cost than initially quoted too,…read moregreat value! Would ... and in fact will.. hire again!

This is the second time I've had Mike's crew in for a job, in this case a new sink, with some…read moreunanticipated complications. The guys did an outstanding job - on time, friendly, quiet, complications dealt with at no extra charge, thorough cleanup. It was a pleasure to have them here, and the job was very well done indeed! Five stars.

Late in the day I spotted water leaking from under one of my toilets, not knowing yet that my…read morestore's sewer line had backed up as well. It was the weekend, so I expected higher rates and started calling around. It was about 5 p.m. on Saturday when I tried Price Busters, and to my surprise someone actually picked up. It was the owner, Zach. He gave me a fair quote on what I thought would be a simple job, pulling the toilet, checking the line with a camera, and installing a new wax ring. I told him I'd call around. After hanging up, I reached out to three other plumbing companies. Not one company answered their phone. That alone told me a lot. Zach said he could come out the next morning, so I called him back and asked if he'd meet me before we opened on Sunday to try to get the blockage cleared. He agreed without hesitation. Sunday morning, Zach showed up on time and spent several hours trying everything he could. He didn't rush. He looked at the issue from different angles even from the rooftop and he really made an effort to find a cheaper fix before landing on what ended up being the big solution, which was digging out the pipe and installing a clean-out so they could jet the blockage from outside the building. I appreciated that he didn't jump straight to the expensive route. The next morning his crew arrived early and had already dug a five-foot hole beside the building by the time I got there. Logan was fantastic. He had a great attitude, stayed polite, and worked hard without a single complaint. They were out there the entire day, digging and working in the rain well into the night. Watching them made me appreciate how tough this job really is. It's messy, humbling, and honestly the kind of job most people want nothing to do with, but they handled it with pride. They did such a solid job that I've already asked them to come back every six months to jet my French drains. If you're looking for a plumbing company that actually answers the phone, shows up, and works as if your problem is their problem, call Price Busters. Zach and his team earned every one of these five stars.

Zach and Connor were top notch. I had a shower that was plugged and had been an issue, they took…read morecare of it in no time. I added an additional issue to their plate and they were able to take care of that same day, as well. They were super friendly. I would highly recommend Price Busters Plumbing.

Reasonably priced irrigation repair & pleasant to work with...will use them again. Always have them…read moredo our back flow testing.

It feels like all the Backflow companies want to just take your money and expect you to trust them…read moreto do the test for you at some point before it's due. Oh, but you have no idea whether that's this week, next month, 4 months from now - who knows! Not Backflows Northwest. I called them to make sure the rates were accurate, and to get an idea of when they would do the test. The guy was super nice, and he said he'd do the test on Wednesday, and they said they'd leave a note on the door when it was completed. They did it a day early, and left the note on the door just like they said. This was exactly the ideal experience in my opinion, so I strongly recommend them!

Good service, professional We have used her services for…read moreall our jobs that require backflow testing. She is always responsive and professional. Thank you

Great service and they were able to fit me in within a week. I am very pleased. I will be…read moreutilizing Batgirl each year for my required backflow device testing.