I've been pleasantly taken care of with each visit and with different personnel. Any service I've…read moreasked for has been carefully addressed to make me feel very special. It is easy to make an appointment and usually within a time limit that is very happily within the time I requested. The staff are all very easy to speak to and all pleasant and very willing to treat me with utmost respect and care.

I've had a lovely experience with BV, particularly the massage and facials have been so relaxing…read more Everyone working there is so very kind. Especially the people that answer the phone and the front desk always makes me feel at home. Be on the lookout for sales and promotions because as a student they really really help! Be careful not to miss your appointment, you will be charged if you do not cancel with ample time, so set those reminders!!!

Like other reviewers, Kristie left me sitting in the waiting room on more than one occasion during…read moreconfirmed appointment times, only for her to never show up. I asked for a refund on package deals since my time was not valued, and I hadn't received services. After receiving wild text messages, threats and lies, I gave up and accepted a partial refund to cut ties and move on.

You can't trust her she will quote you one price than charge another she is never worried about you…read morejust herself. I repeatedly showed up early for my appt and would be left sitting there waiting. I repeatedly asked for a receipt for exactly what she was charging me for and she got mad I wanted one.

I remain upset with The Studio and their billing practice and that's likely why I won't return…read more My stylist didn't seem interested in conversation (which is fine with me - I can go either way and feel comfortable), and gave me what I would consider a mediocre haircut. What makes me very angry however was that AFTER my haircut, (and also after I informed my stylist I didn't want any product in my hair or for it to be styled as I was going home to shower anyway and it didn't make sense to fully style my hair), was when she decided to inform me she was a 'Master' stylist and thus charged me a higher price. Shady! Shady business practice is all I have to say here. When booking my reservation I was NEVER NOTIFIED she was a 'Master' stylist (or even what the hell this means and what I get for a 'Master' stylist) or I would have asked what that meant and how much it would be. I don't care if you call yourself "Grand Master Stylist"; give me a mediocre haircut with no product or styling, and I want to pay you the mediocre price you deserve - not some inflated price to serve your ego. I have received better haircuts from certain chain-walk-in-only-discount places.

This is one innovative place! Unlike another salon in town that offers a crazy amount of services…read morejust to say they can, The Studio is a place where they can serve the customer on so many levels with a wide variety of services. Products aren't shoved in your face to purchase and the staff is so talented! Being "green" is a priority, prices are great, there is ample parking, and this is the first place in the area (that I know of) where you can book online!

Horrible place. They just want your money. The owner kicked me out after I asked about her website…read moreprice and she just stared at me and then said " you know what we're not a good fit " and walked me out without giving my deposit back. Never ever go here

horrible service and very unprofessional staff I was treated like a child who didn't know what they…read morewant. waste of my time.

This place is amazing! Kristi is so kind and welcoming. She makes you feel comfortable by…read moreexplaining everything she is doing and really goes above and beyond to make sure her customers are satisfied. You can tell that she's not just about the business, but to truly make people happy. After her services I seriously looked 10 years younger!! I'm hooked!

Kristi is such a godsend. I've been looking for good affordable skin care in central Illinois for…read morethe past 5 years. I've had to travel to Chicago for my skin care and now I have friends who want to travel down from Chicago because her prices can't be beat. Down to earth and truly honest and kind human being who loves what she does. She will take really good care of you and actually care that you're happy. Such people are a rare find I highly reccomend the hydra facial!

This was the most amazing experience I have ever had. Mary Kay is so talented, sweet, welcoming,…read moreand so much more. Her area was so relaxing and beautiful. It was quiet and Mary Kay connected with me. I really recommend her to everyone. She also teaches you about what she is doing. I came all the way from Charleston which is about an hour drive from her and it was totally worth it! Thank you Mary Kay for the amazing experience.

My sister took me to Mary Kay's for a facial as a gift. It was wonderful! As someone who doesn't…read morealways prioritize skin self care I was looking forward to it but feeling somewhat nonchalant about it. I wasn't expecting a big shift in my skin's appearance and definitely not in shape. However, less than 5 minutes into it I was totally blissed out! I hadn't realized how much tension I was carrying in my face until Mary Kay worked it all out! I was also impressed with how lifted and sculpted my entire face, especially cheek bones, looked afterwards (she said her hand strokes are specialized to fight gravity). Seriously, so lifted and rounded, not the flat way they were before. It was both relaxing and effective with visible results. Her space was easy to find and comfortable. Bathroom available. She is knowledgeable about the skin care line she uses, able to tailor them to individual needs and explain why and how your skin would benefit from them. She is clearly both gifted and knowledgeable. Her technique speaks to her obvious years of experience. I would recommend her to anyone and would go again myself.

I love this place! Jasmine does my hair perfectly and Terri gives the best massages! It's amazing!…read moreAnd love it! Looking forward to trying one of their spa packages.

Taylor does a wonderful job as my esthetician. She is always on time and pays attention to my…read moreneeds. I would highly recommend Style and Grace for other services, Massage, Hair and Manicures.....always clean and ready to help make my visit comfortable and relaxing!!

I always come here to do my brows and recently henna. They always make my brows look great. The…read moreladies are very nice here too!

I've gone 3 times for eyebrows. First two times were great. Then tonight the woman took off half of…read moreone of my brows for no reason lol. Carved me a new one when I have nice thick brows to begin with .... Ig don't go on a Saturday