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Premier Service Group

1.9 (139 reviews)
Closed Closed
Updated 1 month ago

Services - Premier Service Group

Cooktop repair

Appliance installation

Range installation

10 More Services

Range repair

Appliance repair

Stove installation

Stove repair

Freezer repair

HVAC installation or replacement

HVAC system repair

HVAC system maintenance

Refrigerator repair

Washer repair

Premier Service Group Photos

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Recommended Reviews - Premier Service Group

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Dishwasher

Fred Legaspe was able to diagnose and repair my dishwasher after another company couldn't. Customer service was excellent. I would highly recommend Premier Service Group for repairs on appliances in the SoCal area.

The charge they say they never made and that I am having to dispute with Chase.

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2 months ago

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1 year ago

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11 months ago

Stay away from this group. They could not fix dishwasher after three visits. Finally cheaper to buy a new one.

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6 months ago

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7 months ago

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9 months ago

Lackluster customer service, terribly high pricing, technician left job partially undone. FIND ANOTHER OPTION

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7 years ago

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Review Highlights - Premier Service Group

Stephanie has been the sweetest person to speak with, she is always eager to help and I appreciate her willingness to assist each time I need to call in!

Mentioned in 13 reviews

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Thor Kitchen - Cracked

Thor Kitchen

(72 reviews)

This should be a NEGATIVE 5 star rating…read more Only giving this one star because I cannot give a negative rating. Our Thor under-counter drawer refrigerator has been installed for six months. For all of those months, it has been alarming relentlessly. The only way to stop the alarm is to turn the unit off. We had to purchase a second "garage" refrigerator to hold our food. The contraption was purchased from LOWES, and we paid for the 5 year extended warranty (complete joke) which apparently does not apply until the manufacturer warranty expires (two years). The customer service experience has been THE WORST. Thor "partners" with Sears in our area but requires that parts be shipped directly to the owner address. Sears has made THREE visits so far, from THREE DIFFERENT service technicians. Each has made the same diagnosis and ordered the same part. This has been happening since December of 2025 (I write this in March), only because it took two months to even get the first technician to show up. We attempted to resolve this via Lowes. They were not helpful, pointing us to Thor, which was obviously not effective. We will never get these hours of our life back, spent on hold, service calls, moving food to and from the garage. DO NOT PURCHASE THOR EQUPMENT. Disrespectfully submitted, Grant Fletcher

We recently purchased a Thor 24" Wall Mounted Range Hood. I found that , as shown in Thor's…read moremarketing materials and descriptions , it is nicely designed and made. We also bought it because, unlike competitor's 6"- high hoods ,made to be fitted under cabinets, Thor's at 11" tall could be attached to the wall - and presumably exhausted through the wall. Therefore, upon receiving the hood, I was surprised and disappointed to find that , although Thor's unit could be cantelivered from the wall, it was only set up to be mounted under cabinet and exhausted out the top. Fortunately my contractor and I found a way to flip the exhaust port from top to back, turn the motor mount 90%, hang the unit from the wall and (without help from cabinetry) hook it to in-wall ductwork and electrical outlet. It works fine and looks great. It would have been much easier had Thor included this option in its design and instructions - or if, not, at least alerted potential buyers, in its marketing materia,l that the "wall mounted hood" was " designed to be placed under a cabinet and exhausted upward through it. Ken S. PS: I have photos should anyone be interested.

Premier Service Group - appliances - Updated May 2026

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