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Keller, TX

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Premier Rehab Physical Therapy

3.9 (11 reviews)
Closed • 7:15 am - 4:00 pm

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5 years ago

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11 years ago

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Premier Rehab Physical Therapy

Premier Rehab Physical Therapy

3.6(17 reviews)
3.8 mi•Far North

I had an outstanding experience at Premier rehab physical therapy working with Dr.Valeria Galvan…read more they are incredibly knowledgeable, thorough and attentive. from my initial evaluation, they designed a customized treatment plan that targeted my hip area . They explained every exercise clearly so I understood how it helped my recovery. Thanks to their expertise, my mobility and strength have significantly improved. I highly recommend premier rehab physical therapy. Location that I was at was on Heritage trace in Keller Texas. The entire clinic staff and front desk staff created such a warm, welcoming and fun environment! Thank you all so much!

Physical therapist was ok, but office experience is terrible. There must be 5-8 people in the…read moreoffice, but none that can schedule you or check you in. For that, there's a kiosk that you STAND at and FaceTime someone somewhere else. This is a challenge to start given I'm there to rehab a hip surgery, so I'm there balancing on crutches with my phone while this lady on a computer screen rushes me to confirm appointments on my phone. Then, she doesn't even give me 5 seconds to get the appointment in the phone. The appointment times are very limited, so when I suggest we schedule a bit further out to ensure I can get them all in, she says " I can't schedule without your providers approval." No attempt to help, no working with me. After I push, asking several questions and having to "prove" why it would be helpful for all involved (in front of a line of people), she finally says (somewhat rudely) that the provider is the therapist who is standing right behind me. Ok, well, again I'm on crutches, I don't know your specific language and separation of duties talk and you could have just asked the person for me if you knew and saw. Last she said to wait for a printout of my schedule, but after standing there for 10 more minutes without anyone even acknowledging us, we left. Terrible customer service and way out of touch with who you are serving. To bad because the actual therapist was great.

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Premier Rehab Physical Therapy
Premier Rehab Physical Therapy
Premier Rehab Physical Therapy

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Core Physical Medicine

Core Physical Medicine

3.9(15 reviews)
1.1 mi

I have been in and out of PT for years... truck driving will tear you up! Anyway I have never been…read moreto a PT office like this one! It's the whole package! Dr Hey is the REAL DEAL! She will dig in deep to loosen up scar tissue and work on those tendons. Dr Frith (sp?) is a chiropractor and one day I mentioned to one of the awesome folks that hook you up to the tens unit first thing if it would be possible for him to pop my neck because I had been having headaches and bam he was there when my 10 minutes of warm up with the tens was done! First I had ever seen a chiropractor working in a PT office, and definitely the first I've seen you could just ask for something they are not necessarily treating me for and it was taken care of! I am so impressed by this office and if you can't really afford the huge Co-pays, just tell them and they actually care enough to work with you! I've been a client there for several weeks and they have helped me tremendously!!! Great staff, great docs, and super friendly and they get results!

I went to core Physical Medicine (Keller) 2 yrs ago to get a consult and a PT session for my…read moreshoulder. I was told the cost WITHOUT insurance was $275 and the cost with insurance was $275 but it would count towards my yearly deductible. I opted for the cost with insurance as they were the same. I only went to one session. 2 months later I get a bill for $347.41. When i called them they said my insurance did not cover the entire submitted amount. which was over $1800.00. I asked them to waive the charges as the cost without insurance was only going to be $275.00. They would not waive the outstanding balance and to this day I am being chased down for the outstanding bill. I will say the safe was great but I would be weary on going back and definitely check with your insurance before doing business.

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Premier Rehab Physical Therapy - physicaltherapy - Updated October 2026

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