Best Doctor ever Dr. Melissa Murphy and RNs Mom was treated with respect and kindness. Thank you for your professionalism. read more

I would strongly caution anyone considering care with Chase at this orthopedic practice. My experience with him was deeply unprofessional, dismissive, and hostile. After waiting over a year to get MRIs for a follow-up appointment that he advised to review the progressing arthritis in my knees, I was shocked by how little care and respect I received. Despite my documented medical history following 10 years of military service like prior imaging, ongoing treatment with a chiropractor, podiatrist, spine specialist, and physical therapist - Chase never once examined my knees, touched them, or attempted to assess my condition. Yet, in his notes, he falsely documented "no weakness, no swelling, no tenderness," even though he never looked at or physically evaluated my knees at all. He dismissed everything I explained about my history of pain and injury, losing my ability to run without pain as well as documented history of shin splints, ankle and spine injuries. He brushed off my questions, and repeatedly implied that my advanced arthritis was simply "something people get." I noted that it is atypical for someone in their mid 30s to experience this level of deterioration with no history of surgeries, athletics, major injuries or accidents. When I asked for medical documentation and an explanation in plain language of my MRI results, he refused to provide meaningful answers. Instead, he flooded the record with commentary that made it seem as though I was exaggerating symptoms to seek benefits, rather than addressing my very real, documented medical condition. He told me "I will not tell the VA your military service caused arthritis" was not only inappropriate but incredibly disrespectful, given that I never asked him to do that and the fact that no other medical professional has ever treated me this way. Every provider provided an unbiased diagnosis of my conditions based on lab results and discussing my symptoms. Chase didn't suggest any follow on treatments and didn't speak with me (a recurring patient) for 10 minutes. I left the appointment feeling dismissed, disrespected, and frankly targeted. His lack of examination, his misleading documentation, and his hostile attitude were completely unacceptable. I will never return to this orthopedic office, and I would encourage others seeking real medical care to look elsewhere. read more

DO NOT USE THIS PLACE! I had an appt scheduled with Sara E Suttle and their X-ray machine went down so they sent me to another place to get an X-ray. Then had the nerve to tell me they couldn't see me that day! Tried to reschedule me for 5 weeks out! I've waited months for this appt. Their front desk is complete trash, beyond rude. Didn't want to help me. Just sent me driving across the metroplex then to tell me they can't see me. What a joke!!! Why even send me for X-ray when you couldn't help me?! read more

I came here after i broke my ankle looking for a surgeon.I found Dr Suttle and she has been nothing but exceptional.She explained everything and told me what she was going to do as far as my surgery and what to expect afterwards.Not to mention the staff has been nothing but courteous and professional.I would definitely recommend this place and Dr Suttle. read more

Do not use Doctor Suttell. You will regret it. It's been over 3 years of pain and finding a doctor to correct The surgery that I received from Dr. Suttell. The CEO's or the Doctors do. not Care about a patient healing, but they love to do surgery. Do not use this office. They are not truthful. They do not reach out to unhappy patients, they hide and ignore your issues. read more

We were disappointed as they came highly recommended. We were seen for my husbands rare knee injury (morel lavallee lesion of the knee, closed) and they aspirated over 350ccs of liquid, told us to wrap it and that it should be fine. In a week it had collected more fluid and we went back. This time the doctor came in to consult with the PA and basically said since my husband is overweight he should cut sodium and carbs and that would take care of it, that it would take months to heal, and resolve itself. He also kept mentioning how he was the ortho for the 49ers. Imagine my surprise when I go online to medical orthopedic articles that say morel lavallee lesions NEVER resolve themselves because the water pocket keeps the muscle and fascia from reattaching and that if more than 50ccs of water are aspirated from it, that it needs surgery and possibly reattachment with fibrin glue. Otherwise you risk sepsis and other crazy complications including skin and muscle deformations! When I called back saying that again water had grown and he was in EXTREME pain again, they told us they don't treat it and to find another ortho. They had no referrals for us. Well we did just that. We found one in Dallas. These people have no customer service skills. And they did not care about us at all. My husband could've ended up with deformation issues or worse. Will never recommend them. read more

This location is very spacious and clean. You're greeted immediately upon entry. The Check-in process is fairly quick and easy. I saw Dr. McCabe and he was very friendly and professional. read more

Dr Bartush is amazing. She cared for my teenage student athlete daughter in San Antonio and did not stop until she found the source of her pain when other Drs just continued to basically tell her there was nothing wrong. Fast forward a year and a half later and Dr Bartush is now in Ft Worth. After having multiple Drs blow my daughter off with pain in her hip, I brought her up here to Dr Bartush and she has a torn labrum. I'm so grateful I brought her to Dr Bartush for treatment. She is absolutely the best. If you have an athlete with an injury I highly recommend her. She's just wonderful. read more

Dr. Drury and his staff are amazing. Very informative and very helpful. I was so shocked at how quick I was able to book a new patient appointment to get my wrist looked at, get in to be seen and surgery scheduled all in a matter of a week. I take reviews very seriously and I was so happy to have come across Dr. Drury and his staff especially being so close to home. I'm 5 days post-op and I didn't have any complications or pain it's been very manageable. Dr. Drury you did a job well done my hat goes off to you!! read more

I referred my friend to this place . She had a torn ACL I'm sorry friend . She wasn't happy at all here . Customer representative and emails was giving her a hard time not responding and with dr. so unorganized with them . No more referring my family and friend here read more

Do you like to be fat shamed? Then Dr. Haile is your man. I had nothing but nice things to say about this place but now I am disgusted to ever suggest this practice. My mom went in there to have her knee looked at and he did not do anything. He was rough with my mom when it came to checking her leg, did not go over the x-rays, referred her to someone else for a procedure, referred her to her primary for pain medicine, and told her she would need to look into a weight loss surgery. The surgery would be extremely risky for someone her age. He also told her to come back when she lost some weight. We called and complained and it seems like the admin could care less about how my mom was treated. I would not suggest this place if you are big and tall. read more

After a completely unhelpful experience at another clinic, came here with severe knee pain. Gina Jones, Dr. Taunton's PA, said I could not have bursitis as previously diagnosed. She ordered an MRI that very day. Came back two days later and was told I had a stress fracture in the upper knee. Am now moving with a walker for a month and healing. Having utilized Dr. Harris here for two rotator cuff surgeries, I should have come here in the first place. These folks are professionals, spend time with you, and do follow up. And everybody is so pleasant and helpful. read more

I had an MRI scheduled today at 4:15. When I arrived i was told my appointment had been cancelled (this doctors office is 30 minutes from my house) The lady that makes these appointments was so rude and let me know that she "doesn't know how I got on that schedule anyway because she doesn't do these this late" and continued to be super rude from there. She was very snarky and passive aggressive. I was still trying to figure out how my appointment got cancelled. I have no desire to spend an hour in my car round trip to be treated this way. There are too many doctors out there. If you don't mind being treated like you don't matter, this is your place. read more

Waited in the waiting room, then waited in the hallway, then they put me in a room and I waited another hour and a half just to tell me that he thinks I'm at the wrong doctors office and that I should've seen a neck doctor. Disappointed. read more

Dr. Nguyen is amazing. Broke my ankle, saw me immediately and performed the surgery expeditiously. Recovery was great. Highly recommend!!!

Find another orthopedic specialist. My wife had meniscus knee surgery July 2018 with Dr. Michael Nguyen. While he was doing the surgery he saw she also had a turn ACL but refused to fix that while he was in there until she lost 50 pounds. After getting a couple of 2nd opinions, other surgeons are saying they would have repaired the ACL during the first surgery. So strike one for this place. During the first surgery (less than a year ago) the office sold us an ice machine. We needed to use it again this week and it doesn't work. The manufacturer says the warranty has to go through the doctor office. But Maggie at the office says they only warranty the machine for ONE MONTH. Strike two. Avoid this place. Obviously they are only in business to get as much money as possible. read more

I had to do a follow up on a broken ankle and had just moved to the area. Dr. McCabe and his staff were quick, efficient and didnt push unneeded therapy etc. I was so happy with his diagnosis and charges were reasonable. read more

Dr. Drury and his staff are amazing. They have treated my husband for his hand injury and treated us with the utmost care and respect. Dr. Drury takes his time with both the patient and the family to explain everything. His staff worked very hard to schedule the surgery as soon as possible and the staff at Hospital was wonderful as well. I would highly recommend Dr. Drury! read more

I was so Impressed with this office, everybody was so friendly and nice, the nurse that took me back to the exam room made me feel comfortable and explained everything that was going to happen, the x-ray guy came and got me, he also was kind, then he took me back to the exam room, Dr. Troum came in, he was kind, he didn't mess around, he treated me right away, and I was out of there. The check out girl was kind and friendly. I just can't get over how smooth and efficient this place was, I own an Insurance Agency and I know customer service is HUGE, and this place KNOCK IT OUT OF THE PARK! WOW. read more

i would like to report the unprofessional, careless and dangerous behavior of the MRI tech who, on 06/26/2018 yanked my arm without prior warning or care for my condition and shoved me into the MRI machine. During the entire process she remained insensitive to my screaming for pain, and my banging with my feet to get out, until the end when she realized she had caused the situation and my pain. At that point her attitude changed and she finally inquired about my state. I was in intense pain, and had had a panic attack, could not control my breathing and was unable to move my arm. My sense is that she did not change behavior out of empathy but rather out of fear of being reported. I was in shock as many people in the waiting room observed, as well as the check-out assistant. I filled out the survey reporting the incident but was not fully detailed due to shock and pain. It did not take long for my condition to worsen. The pain got worse, I can no longer move my upper arm, including my fingers; everything is swollen and I am in significant pain. Called Dr. Drury's nurse a couple of hours later and was prescribed pain meds but they seem to have no effect. I can't sleep and am awaiting the office to open so I can be seen urgently. To be very clear I attribute the worsening of my condition to the careless action of the MRI tech and want to know what will be done to 1) improve my condition 2) address this employee's behavior. I will not drop this issue until it is properly addressed. Dr. Drury came well recommended and appears to be very professional; I fully expect he will take appropriate action. read more

Had a GREAT experience with Dr. Nguyen and TOS. My knees have bothered me for years and he confirmed that I didn't need surgery and recommended I do physical therapy with Premier Rehab in Keller and gave me specific exercises to address the issue. 6 weeks later and I'm having no pain and feeling more confident than ever! Thanks, Dr. Nguyen! read more

Dont let them touch you until they explain their billing. Gave me a steroid shot in the blink of an eye and got a bill for 96.32 about 2 weeks later. They never explained to me that this would go towards my insurance as a separate billing. They acted like it was no different than getting a simple vaccination To make it worse, I went in for consultation and to determine if they were going to do surgery for the Carpals but all I heard was a bunch of maybes and that I may get a year out of it. They said it would cost me out of pocket about $6000.00 due to my deductible not being met or maybe a bit more for a 15 minute procedure. I asked them to call me with a definite estimate and they never called me.... Beware of hidden fees and unexplained procedures... read more

I have had myself, my wife and 2 of my children treated at Texas Orthopedic Specialist (both at the Bedford office as well as the Alliance). Our Doctors include Dr. Suttle, Dr. Nguyen and Dr. Tavakolian. With Dr. Suttle, I have had 1 son treated non-surgically as well had her perform surgery on both myself (ankle) and my wife (foot). My wife has seen many doctors over the years for her foot issues and Dr. Suttle was a God send. She is absolutely amazing. Very informative, easy to talk to, great attitude and wealth of knowledge. You can tell from the get go that she cares about you and truly wants to help you have a better life. She makes herself fully available to you. You never feel like you are at a lost for what is going on. Dr. Suttle's staff is just as amazing as their leader. The positivity and care for your well being is reflected in the entire staff. With Dr. Nguyen, I have had myself and 1 other son treated surgically, both of us our shoulders. I had my rotator cuff and my son was a labrum tear. Both injuries were significant and major. I had my surgery 6 weeks before my sons injury. I knew from the beginning that Dr. Nguyen cared about me and getting me better. When my sons injury happened while playing his high school baseball game, I knew right away we needed to get him in to see Dr. Nguyen. He and his team saw my concern for our son and got us in within 2 days and had him in surgery 2 days later. Again, you can tell he cared, my son knew after meeting him and hearing him out that he wanted him to perform his surgery. He is also absolutely amazing as well as very informative, easy to talk to, great attitude and wealth of knowledge. Dr. Nguyen's staff is also just as amazing as their leader and Suttle's staff. With Dr. Tavakolian, I have been seeing him for a tear in my forearm/elbow area. I was initially seeing Dr. Nguyen for this injury, but when it got more to a level on whether surgery was needed, he sent me to his colleague, Dr. Tavakolian as it was more of his specialty. Again, the bedside manner of all of these doctors is way above any other experiences I have had. He was able to help me avoid an otherwise necessary surgery thru proper treatment and guidance that he has come up with. When I was sitting in my car waiting (only 1 parent allowed to wait in the hospital due to Covid protocol) for my sons surgery with Dr. Nguyen, Dr. Tavakolian even saw me, stopped by to talk to me and ask about how my son was doing. He must have stayed there with me in the parking lot for 20-30 minutes, just helping me to feel more at ease about my son being in surgery. And even telling me that he has had family operated on by Dr. Nguyen and wouldn't have them go anywhere else. Overall all, these doctors, their staff and the rest at Texas Orthopedic Specialists have been a true God send to my and my family. Taking care of me is one thing and so greatly appreciated. But for them to take care of my wife and kids as they have means so much more that I cannot even put into words. We absolutely love these doctors and their respective teams and I insure you will feel the same. read more

LOVE LOVE LOVE Dr. Nguyen! He is kind, considerate, patient, and provides clear explanations. He went above and beyond to ensure my surgery was covered. His entire staff have been great, and the business office is a pleasure to work with. I have healed "ahead of schedule" per my therapist and I believe that is due in part to Dr. Nguyen's skill and expertise. Please consider his most excellent service. read more

I ruptured my Achilles' tendon and I went to see Dr. Michael Nguyen, MD. He is a very knowledgeable, kind and helpful doctor.

I followed Dr Suttle over from her previous practice and have been seeing her for years for foot and ankle care. She is hands-down the BEST podiatrist / foot and ankle surgeon in the State of Texas. She truly cares about her patients well being and works diligently to remedy your problems. I highly recommend her! read more

Dr Flores was amazing! My husband has been suffering from stress fractures and shin splints for an entire decade, and he went to Dr. Flores for some guidance. He answered all of his questions, was very thorough, and genuinely cared about him. He referred him to physical therapy, and is going to try everything to get him better so he won't need surgery. The facility is very beautiful, the receptionist was very nice, and it only took 1 week to get in to see him. A+ read more

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I can't remember when I have had an experience anywhere that was as good from start to finish as my visit this week to Texas Orthopedic Specialist in Bedford. From the moment my wife and I walked in the door and checked in until we were done with my appointment and walked out, the experience was OUTSTANDING! Every staff member we came in contact with had a smile and they made us feel so comfortable. They were so professional and prompt in handling everything. Like a well oiled machine! X Ray was quick and easy. I met Dr. Michael Nguyen for the first time. He too, outstanding! He showed me the X rays and with great confidence told me what he could do to put me back together. (My words, not his. LOL) The way that Dr. Nguyen handles himself and explained to me what he needed to do to fix me (Again, my words) with confidence, left no doubt in my mind that I was ready for him to fix me up! Further, of course, I want to get surgery behind me so I can move forward with healing ASAP! Well, I still find it unbelievable that he worked me in to get the surgery done NEXT DAY! My experience, just yesterday, in getting the surgery done, was equally a great experience from start to finish! Staff at Surgery center equally great, and most importantly, Dr. Nguyen did an AMAZING job putting me back together after the terrible auto accident I had earlier last week that left me with broken bones and a detached ligament. Surgery that required plates and pins as well. After my surgery he gave my wife very clear X ray photos of the repairs. All perfect! And now today, just a day after surgery, I am amazed already about how I am feeling less pain than I felt before having the surgery. The first 48 to 72 hours after surgery I understand is when a person should have the most pain. Yes, I am taking the pain medication prescribed to me, but with that, I have been in very little low pain today, all day! Almost unbelievable to me! So, I can only give my highest recommendation for Dr. Michael Nguyen and the super support staff at Texas Orthopedic Specialist in Bedford. And again, the surgery center staff was equally amazing! When something like broken bones, etc. comes up unexpectedly, it can seem overwhelming. It did to me. Dr. Nguyen and his support staff took away all the overwhelming feeling and made the process all very easy for me! I know that now I can start healing and move forward with my life very soon as it was before my broken bones, etc. THANK YOU Dr. Michael Nguyen and ALL the staff at Texas Orthopedic Specialist! You guys are the best! read more

Great staff! Awesome customer service! After I broke my fibula and tore my ligaments Dr. Nguyen fixed me up and my life is back to normal now! Highly recommend this doctor! read more

about that mri tech, female lady, it's true, she is bad, mean, etc, i cringe getting an mri there and try to refuse and go to heb, but a guy did it instead this time, he was good. read more

Dr. Harris performed rotator cuff surgery on my right shoulder in April 2016. From beginning to end, this was an awesome experience. I had read so many blogs about this surgery and recovery process that were truly scary and I was very nervous about it, especially the numerous recountings of horrible pain during first weeks/months or recovery. But by doing everything Dr. Harris and his staff told me to (first time I've ever done that!), I can truthfully say that I avoided all the negative and dire results apparently experienced by others (and I am a HUGE pain baby). I attended the rotator cuff camp given by Kirsten, his PA, so had everything in place and was prepared for the surgery and recovery period. I stayed in bed the full time recommended, used the ice machine as recommended, took pain medication faithfully for first two weeks, and started physical therapy the day after the surgery and continued the full 4 months recommended. I was released completely at 6 months following surgery and have had no recurrence of pain. While Dr. Harris is somewhat stoical, he is the very best for this type of surgery and I trusted him completely. Kirsten, his PA, is awesome and so very helpful and personable. Together they are a wonderful team. Everyone on the staff is outstanding and so friendly and welcoming. I definitely recommend the Texas Orthopedics practice to anyone who needs any type of orthopedic process and am so glad I had this surgery when I did. if you have rotator cuff problems , please don't put off the surgery. Full-width tears as I had will not heal themselves, and the pain and damage to your joint and tendons/ligaments will only get worse. Aging will make the recovery process more difficult and lengthy. I am so glad I did this. BTW, I am 68 yrs young. Thank you, Dr. Harris and Kirsten, for my wonderful experience. read more