An absolute perfect score from us. The communication from the start was friendly and attentive…read more(they used public records to see our house and give a quick estimate). They did have to reschedule due to weather but communicated that clearly. Jacob arrived on time and did a great (perfect!) job with our house, including an upstairs balcony, screened-in-porch, the house, and driveway. The price was surprisingly gentle, too. See photos - I apologize for not having before photos.

You will not find a company that does a better job. They offer several options for their services…read more Their prices are fair and reasonable. Hands down they are the best! Their work ethic and customer service are unmatchable! They're an 11 out of 10!

I needed a gutter cleaning to satisfy the landlord. Great price. Quick service. Will definitely use…read moreagain.

Great communication, fair pricing, and quality work. I'll hire them again in the spring!read more

The public response to my initial review is just an attempt to minimize the real property damage to…read moremy home as a simple difference of "conclusion." The physical evidence proves I did not receive the skilled service I contracted for -- a low-pressure exterior soft wash (safely sprayed from 5-15 feet away, not inches) and a manual, ladder-accessed hand cleaning of my gutters. Major Panes actively advertises a dedicated "SOFT HOUSE WASHING" method, explicitly warning consumers on their website that "too much water pressure can strip paint and loosen siding, causing water intrusion issues to your home." They promise a low-pressure rinse where "the cleaning mixture does all the work so the water pressure doesn't have to." Instead, they sent an untrained crew that used high-pressure techniques. Because of the crew's lack of experience and improper techniques, my house received a high-power blast that caused damage. In his private email follow-up, the owner, Rob Taylor, openly admitted that their house-washing process "does require water to be sprayed at unusual angles" and confirmed they clean gutters by "spraying upward" from the ground. These close-up, upward angles violate industry standards for a safe soft wash. Their improper methods hit the house with such excessive force that it left a loose, warped HardiePlank board on the side of the house, permanent "tiger striping" (zig-zag pressure scars) on my exterior siding, chemical bleach spots, and internal flooding. Their poor chemical mixing left unsightly water marks and a permanent bluish-gray chemical stain on my factory-finished aluminum gutters due to inadequate final rinsing. Major Panes actively advertises an "EXTERIOR GUTTER WHITENING" service, promising to clean them with "the right cleaning solutions and elbow grease" using precise, manual hand-scrubbing. Instead, they went against their own advertised standards by blasting high-pressure wands upward from the ground, permanently stripping the factory enamel finish. Shockingly, their own website copy openly admits the highly volatile nature of these chemicals, warning consumers that if not handled properly, "there is a risk of the cleaning agent leaving splotches on your siding." The company's job listings make it clear that Major Panes actively recruits "Entry Level Techs" with no prior industry experience required. The listing openly admits that "Certification programs are available for bonuses," confirming that the techs sent to client homes are not automatically certified or properly trained soft-wash technicians when they are hired; certification is merely an optional incentive. They are putting high-velocity commercial pressure equipment and chemicals into the hands of uncertified, entry-level workers and charging consumers a premium rate of almost $500. They failed to shield or tape vulnerable entry points, like my door lock. If the tech wasn't spraying too close or at a dangerous angle, the water wouldn't have entered my lock and dripped down the door handle, making a puddle on the floor. The tech who caused the water to come inside even saw it dripping himself. The public response explicitly states that he had to "apply lubricant to the internal mechanism" of my door lock during his follow-up visit, and I personally witnessed him spray dry lubricant straight into the door handle chassis as well. He did not even bother to clean the chemical residue off the door handle, dismissively stating that it was dry. If his crew did not improperly blast high-velocity water directly into my hollow keyhole and handle housing, there would be absolutely no operational reason for him to lubricate the internal mechanical locking tumblers and handle springs. Applying a temporary spray lubricant to a chemically flooded lock and handle does not undo the long-term corrosive damage caused by their bleach mixtures. If this lock mechanism fails or corrodes in the coming months, Major Panes will be fully liable for the cost of the complete replacement and locksmith services. I did meet face-to-face with the owner, Rob Taylor--not Lindsey. Rob claimed during our driveway meeting that the resulting scars on the wall were just "paint on paint," which is an industry myth used to deflect from high-pressure spray tips being swept too close to a surface. During his follow-up, the owner removed the remaining spider webs and the hornet's nest that his crew had missed. But those basic details should have been completed the day the job was performed, and likely would have been if the crew had not arrived 90 minutes late, forcing them to take shortcuts and rush to finish. My concerns were not addressed immediately either; it took my public reviews to get a response from the owner, as the previous emails and surveys just gave me deflection and a lot of BS. I'd be very careful about who you hire and whether they stand behind their work.

I highly recommend Major Panes for window and gutter cleaning! They went above and beyond on and…read moretook care of every detail. Communication before, during, and after was excellent. The price quoted for the job was consistent with quality of work done. Our windows have never looked so bight and shiny! It makes the whole house look cleaner and brighter.

Our apartment community hired Southern Outdoor Restoration to power wash our buildings. They did a…read moregreat job for me! I had some unique circumstances that they honored with impressive enthusiasm and skill to clean difficult stains and to protect my property. Mosso and Leif are the kind of service providers that everyone hopes to engage but few actually encounter!

This company was hired by my HOA to powerwash the exterior of our townhomes. They completely…read morestripped the stain from my deck that I had just paid to have professionally done. They also bleached my flowers and killed them. They took no responsibility for stripping the stain, and blamed the stain company stating they did a poor job. Of course it looks like a terrible stain job AFTER the powerwashing damage had been done. The staining/painting company I used was recommended and used by our builder to do all of the painting and staining in the development, and the owner of that company did an exceptional job. Shame on them for pointing the finger at someone else rather than taking responsibility. This company even does deck staining and they could have offered to redo it themselves.

If you have considered Merida's you may want to consider their horrible business practices before…read morehiring them. They no showed, don't respond to phone messages nor text messages

Extremely disappointing experience. The crew showed up over 3 hours late without notice and…read moreimmediately tried to upsell me. After the job, I pointed out dirty areas, and they claimed they skipped them to avoid stripping paint -- yet paint had already been stripped from every window on my house. One worker even told me I needed to repaint my whole house when I pointed to a dirty spot on the siding. I wiped it clean with a damp paper towel after they left -- it just hadn't been cleaned. They claimed they wouldn't wash if paint was coming off, yet continued anyway, causing damage to my windows, awning, and even roof shingles. When I contacted Merida to resolve things, she was rude, dismissive, and blamed everything on me, despite photo evidence. I had placed a stop payment on my check hoping we could work things out, but Merida cashed it anyway while still refusing responsibility. I ended up spending hundreds to repair the damage. Poor communication, bad workmanship, and zero accountability. I do not recommend this company.

Timothy Johnson does first quality work and is a very courteous man. He recently pressure washed…read moreour home and it looks great! He is also very fair with his pricing. This is the second year he has cleaned the outside of our home and I will definitely use him again next time.

What a great guy and his work was fantastic. Called him around noon and he was there that…read moreafternoon. Washed the house and garage at a very reasonable price. Highly recommend.

I called Jose yesterday he responded in about 10 minutes. He gave me a price that I was satisfied…read morewith paying. He came today to pressure wash my house and another house out back. He did a GREAT job very happy and highly recommend. I will always use Jose!!!

From the owner: Transforms your homes exterior with Jose’s pressure washing! Our expert team delivers top quality…read morepressure washing services to remove dirt, grime, and stains from your driveway, siding and more. Trust Jose’s pressure to bring back the shine and keep your property looking it’s best!

Our experience with Blue Wave was simply phemominal! We've had pressure washing done in the past…read moreand have always been disappointed in the thrououghness of the job. Blue Wave made our 25 year old fence look brand new (literally we were asked by the HOA if it was new) and our house and deck got a major face lift. They were on time, polite, and had great attention to detail. The price was fair and worth every penny. We will use them for all our needs in the future without hesitation!

What a great experience! Owner was there when he said he would be to provide the estimate, and the…read morecrew showed up on time the following week to do the job. Our patio looks great and I'll absolutely be calling on Blue Wave the next time I need pressure washing. *Highly recommend.

Samuel Coyer, Spiffy Brothers Pressure Washing, cleaned our drive, walk and steps in Raleigh, NC…read more He provided a quick reasonable quote, arrived on time and was careful. The results were amazing on surfaces that had not been cleaned in over 30 years.

From the owner: Spiffy Brothers is a pressure washing service in Raleigh, NC.read more