If you are looking for doors or windows in the Triangle, save yourself some time and go to Kelly…read moreWindow and Door, Inc., a family-owned business and the only local ProVia showroom. We took the ride out to Cary to get a sense of the actual door, the finish we wanted, along with available options. Their sales specialist, David Boyd, was extremely helpful explaining the product line and Kelly's business model. David came out to the house and helped us find a door that fit our budget without sacrificing the look and features like glass we wanted. He took the measurements and explained the process from the point of sale to completion of installation. He walked us through the ProVia product warranty. We did our homework and got two more quotes, but Kelly was the clear winner in pricing and the fact that they are the only 'Platinum' ProVia dealer in the Triangle. Best of all? No franchise pricing games like the other two estimates. Their quote was transparent and actually more affordable than the 'big name' companies. While the price was more affordable, we looked at each company in totality. We highly recommend Kelly Window and Door, Inc. a high-quality experience!

When replacing two exterior doors, I met with Bill from Kelly Window & Door. He was professional…read moreand not pushy, and I thought I'd found a good company to work with, since they opened in 1994 and are locally owned. The premium doors are even made in an Amish area in Ohio. Bill just handled the deposit process, and Wes came and remeasured before ordering the doors. My doors were ready about four weeks early, and Mark called to schedule. Unfortunately, the polished sales front fell apart the minute the installation crew arrived. The installation crew arrived on time. Wes had already noted where they were to park, but they came to the front and insisted on seeing the doors before parking. I'm not sure why they needed to come inside without foot protection for an outside project. But that should have been my first warning of what to expect from this unprofessional crew. Early into the job, I started to hear arguing and bickering. It intensified at one point, and I thought there was going to be a physical altercation. They were angry, as one installer yelled at the other using phrases like "you're real f**kin helpful". This was the quality of the crew I was sent. It leaves a lot to be desired. They worked independently, and Door A's frame was scuffed up and left structurally out of alignment. Door B was unfinished, with a 3/4-inch structural gap at the top header and no foam or perimeter caulk. The weatherstripping was cut short and left completely square-cut instead of mitered, leaving an open gap where daylight poured straight through. The crew left an interior light on, which hid the light leaks during the day. The site was not fully cleaned, and there was paint on my property and the neighbors'. Harrold even attempted to clean the paintbrushes at my outside faucet. I contacted Mark, the operations manager, when I noticed the gap in the weatherstripping and sent photos so it could be fixed. I was told he'd send Harrold back around 3. So I waited all afternoon expecting him; he called me directly at 6pm and said he was going home first, and showed up at 6:20pm. Unprofessionally, he brought his wife along. With the poor job, I was surprised they sent the same installer back. Harrold's fix was botched: the weatherstripping wasn't symmetrical on both sides and still left a gap. The cut was supposed to be a mitered angle, as was Door A. Mark was on site at some point and didn't notice the damage to Door A's frame, the misalignment, the gap, the weatherstripping, the lack of insulation or caulk, or the fact that the crew didn't clean up fully. So it is concerning that the work isn't being properly inspected and signed off on. It took me a few days to notice, but that wasn't my job to project manage a certified dealer's premium installation. Kelly Window & Door promotes a "stress-free guarantee" that appears to be just words and marketing that they don't follow. They failed to deliver on the one-day install, dragging out the project despite the premium price. I expected a hassle-free experience and expected quality work from the installers. I contacted the president of the company, thinking he'd want to know about the problems and get things corrected. He didn't know the correct spelling of his installer's name. He seems out of touch with the day-to-day operations of his own company. Instead of taking accountability, he chose to gaslight me, trying to reframe missing insulation, raw uncaulked air gaps, and a total lack of perimeter sealing as a "cost-saving aesthetic choice" because the rooms were labeled for storage, "uninhabitable areas". But they are air-conditioned, making these doors permanent boundaries of the building's thermal envelope under North Carolina energy codes. The main office front desk staff took action on day two, moved my file to the warranty department, and they have been trying to help me resolve this. The warranty team, consisting of two technicians, both named Dillon, spent three full hours executing an extensive punch-list rebuild. They had to cut away the failing work; the structural error required heavy pounding to mechanically realign the interlocking jamb skins and apply spray foam on Door A to get it straight, and pack Door B's 3/4-inch structural gap with foam and caulk that door. The weatherstripping was mitered. The warranty repairs took almost as long as the botched install, which was four hours. Kelly Window & Door charges a premium price, and I expected a smooth installation with quality and vetted workers. The company did not value my time and kept me waiting all afternoon for the tech who couldn't do the job right the first time, instead of sending someone skilled. The company may have addressed the issues with the techs, but I never got a resolution. Based on how this was handled, I wouldn't use Kelly Window & Door for another project, as this was not the stress-free experience they promised but a headache.

By far the very best carpet & rug cleaning service I have ever used, hands down. I've used various…read morecarpet cleaning services before but none as thorough and detailed as CleanTech. Ali thoroughly vacuumed all areas before starting. He dried 2x so that the carpet and rug were not left soppy wet. For example, on the living room rug, rug guard underneath was not wet at all. The rates were competitive but considering the detailed service that goes above & beyond, I got a better deal with a much better outcome. I'm very pleased with CleanTech's services & will absolutely use them in the future!

So far, best carpet cleaning and service. Extremely courteous. Competitive prices. Answers my text…read morefor service fast. Also did great job power washing porch and driveway and walkway and front porch. Coming back tomorrow for staining and painting so I will leave another review for that once it's done. And a very very nice man, Ali and his dad!

We needed the cabinet hole size for our new wall mount double oven made small. They gave a quick…read moreestimate and were able to get the job done before the new oven was delivered. Jeremy, the gentleman who did the work, was professional and put a lot of effort into matching the stain on our existing cabinets.

workers polite, good listening skills, exemplary work attitude and performance. I used Gary many…read moreyears ago and still delivered the same quality of service and value

Jeff is great! He did a fantastic job power washing our home. It had been a long time because I…read moredidn't know who to call. We have vinyl siding and I didn't want it to be ruined. He is so fastidious and careful which made me feel comfortable. The house and drive/way way all look brand new again! We will definitely hire him again next year!

Jeff personally pressure washed our house and driveway in June 2017 and then his paint crew prepped…read moreour house for painting by caulking everything & removing the gutters, downspouts & screens from the porch & then painted our house exterior Hardiplank siding, boxing & shutters & gutters. He used top quality Sherwin Williams Duration paint We are beyond satisfied. Our house looks brand new We recommend Jeff to anyone needing any type of home repairs.

You Need A Maid was excellent in their communication and customer care. The cleaning technician was…read moreprompt and did a fantastic and thorough job. The most important aspect to me was he was very flexible to work with my unique circumstance of being a quadriplegic mom. I will definitely be using them again and plan to explore some of their unique services that can help someone in my situation

The service I received from You Need a Maid was spectacular, from start to finish! The booking…read moreprocess was extremely simple and user friendly. The instructions on what to do before arrival were easy to follow. Our service technician showed up right on time, was extremely prepared and so kind. He stayed over time because he paid such great attention to detail. I felt so relaxed that evening when I sat down after a long day of work. Thank you so much, You Need a Maid! I will definitely be re-booking!

They are the best painters for interior and exterior residential homes…read more The service is top tier. The quality is exceptional with thorough clean up. I recommend Happy Home Painting!

If I hadn't seen it, I would never have imagined how beautiful my house could look. In three days…read moreSue and crew replaced blue, lavender, olive, and gray walls with a gorgeous pale cream color that makes the rooms glow with light. And Sue did more than paint, her keen meticulous eye found gaps in molding that needed caulking, beginning of cracks that needed repair, sloppy edges from the previous paint job that needed clean up, and much more. She fix every single problem area, leaving the walls seamless expanses of soft color. Plus her keen eye and color acumen simplified the process of choosing the best colors for the rooms. My house now looks clean, warm, and comfortable, the lovely lines of the interior are easy to see and the whole place feels like my home. I can't wait for my friends to see how wonderful my house looks! If you are looking for an excellent painter, I completely recommend Happy Home Painting, Sue is exactly the type of expert you want: knowledgeable, highly skilled, reasonably priced, professional, and responsive. Here's to your own Happy Home!

If you have considered Merida's you may want to consider their horrible business practices before…read morehiring them. They no showed, don't respond to phone messages nor text messages

Extremely disappointing experience. The crew showed up over 3 hours late without notice and…read moreimmediately tried to upsell me. After the job, I pointed out dirty areas, and they claimed they skipped them to avoid stripping paint -- yet paint had already been stripped from every window on my house. One worker even told me I needed to repaint my whole house when I pointed to a dirty spot on the siding. I wiped it clean with a damp paper towel after they left -- it just hadn't been cleaned. They claimed they wouldn't wash if paint was coming off, yet continued anyway, causing damage to my windows, awning, and even roof shingles. When I contacted Merida to resolve things, she was rude, dismissive, and blamed everything on me, despite photo evidence. I had placed a stop payment on my check hoping we could work things out, but Merida cashed it anyway while still refusing responsibility. I ended up spending hundreds to repair the damage. Poor communication, bad workmanship, and zero accountability. I do not recommend this company.

All I can say is that if you need new windows and get the best value for the price, please call…read moreUniversal Window. Great team that knows how to get the job done. No pressure, just professional service. Thank you.

BAD SERVICE. DELAY SCHEDULE ALL THE TIME!!! They made 1 of…read moreour windows the wrong size. And never seem to come to replace it! They have been rescheduled us for 4 times, never showed up, and the window still not fixed. We tried to call but nobody picked up!