Just visiting in town and needed some copies and mailing something overnight. Found this place and…read morethey handled it for me and fast.

Excellent service! Isn't for a variety of things from printing construction drawings to full color…read moreprojects. Competitive prices and super turnaround times! Highly recommend.

I drive out of my way to have Firetower Express Mail & Ship handles my packages!…read more Most excellent customer service! Michelle always goes above and beyond for her customers and treats them as though they are friends. Great pricing and choices.

This business is a lifesaver!!! Michelle has come through for our family so many times!…read more For instance, she has helped me send two care packages to family members who are deployed overseas. She even provided me with the boxes and found me the best price possible! One package made it all the way to Qatar in less than a week! This is the most convenient way to ship packages via UPS and FedEx. There's ample parking so it's easy to run in and let Michelle take care of all of your shipping needs. Michelle is so friendly and you can tell she really cares about her customers. She also offers notary services and more! We are so happy to have her nearby!!

So my package arrives early Saturday morning after 2:13 AM and is scanned in Gulfport Ms, a…read moreneighboring city. 30 or less from their location to my house. Scanned again at 8:30 (Processing) and AGAIN at 9:08 AM Saturday (On the Way). They don't deliver on Sunday. SO WHAT SORT OF PROCESS DO THEY HAVE. NO wonder people prefer FEDEX

Let me pick up a package when it is in the area and actually at the facility not make me what and…read moremiss delivery with siganature

I don't understand why anyone would give this store such low marks. I use it frequently as in at…read moreleast once a month. Staff is always very friendly. Today is no exception. I was looking for another store that scanned documents. I didn't realize the service was provided at a UPS store. This made my life so much easier as I was making a return of a purchase at this location. How convenient. I has a rather large stack of paperwork that needed to be installed, scanned , restablecer and sent to an email address not my own. Destinee was on top of it. All this for less than $6!!! it would have taken me all day at my house to do this. I can't tell you how grateful I am for the staff at this store! Keep up the good work Destinee. I see management in your future someday!

$65.00 to send 2 bathing suits for to Georgia? NAH!!! Nope Nada Never. You gotta be kidding!read more

Driver was too lazy to walk to mt front door. Left a $4400 package in the sun leaning against my…read moregarage door. Absolutely pathetic.

Was waiting for a package, when checking the tracking info, I saw it was being shipped back and…read moreforth between Olive Branch MS and Gulfport MS repeatedly. Still haven't gotten it and probably never will. The customer service representative was useless. Nothing but problems with Fedex every time.

I was in the area and needed to drop something off to be returned. Easy to get in and out. It cost…read more$3 for a printing fee. I kind of thought it would be free. Oh well.

This store is now the only place to take Amazon returns in Gulfport. The staff was very friendly…read moreand polite even with their much increased work load. Thanks.

I went to this UPS store to send a package to a family member to be picked up at another UPS store…read morein PA. What I sent weighed at 6lbs, however, per "dimensional weight" I was charged at 24lbs, which is 4x the weight. Per the store owner, the dimensions of the box also goes into account of what is being sent, which doesn't make any sense because my partner sent something with larger dimensions on his box and the item weigh more than what I've sent, and he was not charged nearly as much as I was. Either way, her response was "nice nasty". I asked would it have been cheaper to have the store package it rather than us package it, in which she responded that it would have been. I said well I wish I knew that rather than being charged four times per dimensional weight. She responds "well we couldn't help with that because it's not like we know what's in the box," but you would know what was in the box if you asked me specifically what was in there in order to inform me that there's an extra charge to insurance the item that has a value past $100 should be lost or stolen, and that I was asked by the store rep what was in the box specifically as it is on my receipt. I just believe that if something was weighed at 6 pounds and the computer is giving a dimensional weight four times the weight of what's in the package that that would have been something that would've been brought up. So now, before insurance, I'm being charged $63 to ship a 6lb item. I advise if you are going to get an item shipped from this store: That you may look into them actually packaging it so you're not charged four times more than the actual weight due to "dimensional weight" That you look into pricing when it comes to sending something store to store because apparently you're supposed to know that "each store is different and you should not randomly send things without looking into it" per the store owner(as I said "nice nasty").

I went to the UPS store to return my AT&T router and the line was nearly out the door, but was…read morestill able to get in and out in about 5 minutes!! The people working at this store were so polite & quick!! They're doing a great job!

I got my passport photo taken here recently, and the employees here were SO great!…read more They take your photo, like any other place (under $20), but they really make sure to meet every specification. They'll ask you to make minute adjustments on where you stand, tuck your hair back more, and make sure nothing else is amiss! I wore a white shirt, and because of the white background, it made my head look like it was just floating there with no body lol. The photographer staff member noticed this and loaned me a shirt to put on over my white one! Above and beyond! Love this local mail/copy/photo center!

I hate to do this, but I've given Gentilly Mail more than adequate time to rectify a bad situation,…read morebut they have chosen to ignore me for 3 MONTHS now. I paid $205.44 for them to ship a $1,500 piece of art that I purchased from Renegade Art. They lost a critical component of the art piece itself and continue to refuse to respond to my contacts. They think that if they ignore the problem and remain silent, it will just go away. Both Rob Schmidt, the owner of the business, as well as Luz Lekrik, the Store Manager have been WELL informed of the problem and made the baffling decision to tarnish their store's reputation rather than fixing a simple problem. I even showed them how simple the solution would be, but they remain silent. Ordinarily, someone in my position would be quick to fire off one of those 1 star angry reviews we all see all the time and roll our eyes, but I will have to give them a little credit. The main piece of art that was received was very well packed, so I'll give them 3 stars for that, but the loss of the critical component, combined with their complete and utter lack of communication when the tiniest bit of trouble showed up earns them the loss of 2 stars.