10-Year Pool Review (Installed ~April/May 2014)
Holston Pool (now the Premier Pool franchisee for Gulfport/Biloxi MS area)
built our pool & spa project in 2014; they would prefer to forget it. The project included a fiberglass pool and elevated spa with spillover. Before the project was even finished, we brought to the builder's attention that it appeared the elevation of the pool, in relation to the rest of the back yard, house foundation and existing patio and breezeway, was too high. We expressed our concern that rainwater would not be able to drain away from the house. (His assistant even concurred at the time, but he wasn't the professional pool installer/owner.) The builder assured us that it was no problem at all. Well, today, 10 years later, we continue to experience significant flooding in our backyard, up to our back door, several times a year during heavy rainfall. This despite our installation of a guttering system with the drainage of the downspouts directed to the front sidewalk area by two buried French drains as well as a system of three French drains in the back yard, with two catch basins with pumps to also take the water from our backyard to the street. The situation is extremely frustrating and the attempts to mitigate the problem have been expensive. Today (6/1/2024) we received an especially heavy downpour and all the drains and pumps were overwhelmed. Water covered the patio and breezeway, up to the back door. This pool installation is truly the gift that keeps on giving. The builder quit returning calls soon after the installation, when the problem first revealed itself during hard rains. We recognized that he did not intend to remedy the problem so we elected to pursue remedies on our own. read more