If the review from Jodi K was a lady who lives in bayou view, I did some work for her , all she did was complain about everything , she calls me back to do more work and I basically tell her I won't do it cause she doesn't know what. She wants. Very hard person to deal with and to work for_r read more

Awful Experience with GULF GUNITE POOLS - Best to Avoid! I recently decided to hire Gulf Gunite for a pool installation, and I must say it was an incredibly disappointing experience with this contractor. Right from the beginning, I clearly communicated my desire for a larger pool. Despite following up several times, I was met with a series of excuses. At one point, the owner's wife even mentioned the possibility of making it bigger on the day of digging if I still found it too small. However, when the time came, the owner informed me that it was too late to make any changes and that I should have raised my concerns earlier. It was frustrating to see such a lack of coordination between the owner and his wife, especially considering the numerous times I had reached out about this. I have text messages to support this, as well as dates and time stamps, to verify the accuracy of every statement I've made. To add to the frustration, the owner informed me that I needed additional dirt for a concrete pad I was adding. I explicitly requested that the dirt be left on my property, and he agreed, but later removed it and sold it without my consent. This put me in a difficult position, as I had to purchase dirt to complete my project. As if that wasn't enough, during the excavation process, they damaged my sewer line. When I raised this issue with them, they denied any responsibility and refused to rectify the situation. Their response was, "we are not liable for hidden utilities". And they blamed it on the person who poured a concrete pad nowhere close to where the sewer line came into my home. I sought the opinion of two different plumbers and the city of Gulfport, all of whom confirmed that the pool company was responsible for the damage, yet they continue to evade accountability. The repair cost me 5K. Throughout the entire ordeal, both the owner and his wife proved to be extremely challenging to deal with. They were consistently impolite and patronizing, which only added to my frustration. They hurried through the process, pressuring me for days to choose a different tile when the one I wanted was unavailable. I now strongly suspect that they were hoping to finish the job before the sewer issue arose and I discovered their mistake. I am willing to wager that the dirt was not left on my property for this very reason, as it would have revealed the damaged sewer line. This entire experience has been a nightmare, and I strongly recommend that anyone considering Gulf Gunite should explore other options. Spare yourself the hassle and headache and opt for a company that prioritizes communication and customer service. I can assure you if you hire these people, and your even slightly dissatisfied with any part of it, they will not only blame you and make up absurd accusations against you, accuse you of trying to damage their reputation, and everything else they think of to make you out to be the bad guy, they absolutely will not take any accountability for ANY of their actions! AT ALL. read more

When my wife and I decided we wanted a pool/jacuzzi in our yard we did some homework. We talked to 6 pool contractors and got drawings and bids from all of them. Gulf Gunite Pools is locally owned by Cash & Janelle Walker. From the beginning they made us feel like family. They presented to us 2D and 3D drawings of pools types we discussed along with all the options that were available. They do have a website and Facebook account that you can follow for updates of build. It took about 10 weeks for our gunite pool to be completed. We couldn't be more happy with the finished product. I highly recommend them to at least show you what they can do for your backyard oasis. Tell them Orlando and Gina sent you!!!! read more

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Very unhappy with our $50k investment! Plaster has dips and dimples, the jacuzzi light went out not even 6 months in (which we hardly ever use) and our deck started lifting and peeling not even 3 months after completion..... after many attempts to have these things fixed, we gave up and are hiring new contractors to fix their mess...... you get great bids and 3D drawings and answers to all of your questions...... soon as that last check is paid, they drop you like a hot potato! Very bad business communications and I'm extremely disappointed....... thumbs down! read more

Very happy with end result and communication. Cash has been very helpful through the whole process. Always there when he said he was gonna be. Price was very good. If I had questions I would text Cash and a response was to follow right away. Highly recommend. Several of other people I know friends and family have been satisfied as well. read more

Cash will treat you like a friend until the last check is paid, but if you have problems or questions afterwards, good luck getting help. "Pool school" was a joke, 15 minutes of hurried instruction while he complained about needing to go back to another site. I've learned what I can off of YouTube, but as a first time pool owner I was let down by the lack of customer service and instruction. We lose about 3 inches of water a week, no idea why. I'd gotten to the point where I practically begged him to come back, but gave up. The plaster is already wearing off in many places, I'm assuming because of the 100's to 1000's of gallons of water I have to add routinely, which makes it harder to control the pH and chemicals. Left a pile of gravel in our yard for two months after completion, had to ask repeatedly for him to come get it so we could put our yard back together. The building process was great, following, terrible. Wouldn't recommend. read more