Horrible , " a bunch of crooks". They came to my location for a service call which I paid for. I…read morewas told I had a bad blower motor. He quoted me $220 for a new blower installed. He required a 50% deposit to order the part which I paid him That was on July 17. I have not been able to get in touch with them they will not answer their phon, so I keep leaving messages and no response, I requested a refund of $110 no response they are racketeers do not use them. You'll be sorry.

From the owner: Anything to do with hot tubs, we do it. We repair, move,…read moreinstall, and will even dispose of your old spa. We also have a selection of used refurbished models for sale.

Premier Pools was top tier from the beginning of the construction of our custom pool to the end and…read morealmost 6 months later still are actively making sure we had the best possible experience. Our pool consultant Jayce was everything you could ask from knowledgeable to personable and made what could have been a stressful project a complete joy to design and install. Although you can expect a beautiful pool from a reputable company what surprised me was the level of customer care after the project completion. Jayce was always quick to respond to any questions or concerns and the rest of the Premier team showed it's a company wide methodology. We will be using them for all our current and future pool needs without question.

Great experience! Very pleased with our pool, completed 3 months ago. Jace , salesman was…read moreinformative , responsive and personable. The company was quick to respond during construction and very easy to work with. We are pleased with the end result ! Highly recommend adding heat chill pump to your pool ! I highly recommend Premeir Pools !!!!

Beware of this contractor!! The owner, Tom Hathcox, did not follow our written contract,…read moreeliminating critical items just to cut corners. Drainage for my retaining wall and aggregate backfill was not installed as per contract. This caused my entire project to fail. Then he basically left the collapsed mess for me to deal with!! Worked on job for over 9 months!! Should have taken a month to finish max!! Constant lies from Tom Hathcox throughout the job! I told him I will have to sue him for this mess and he told me, go ahead, I'm broke. I am now taking legal action against him and his company. Stay away from this company!!!!

100% agree with both previous reviews about Tom Hathcox and Kalvin's Pools and Spas. As the old…read moresaying goes, Tom robs Peter to pay Paul....except even Paul doesn't get paid most of the time. He has stiffed numerous subs from what I hear. We canceled our contract prior to any work ever starting or any permits being granted, yet Tom refuses to give the money back. I fully intent to exhaust all efforts to see that justice is served. He has ripped off so many people that he thinks he's entitled to the money. Most crooked contractor that I have ever come across. They change their company name on other websites to hide the bad reviews. He does business in Slidell in Lakeshore Estates, etc. so please share with anyone you know in the area. DO NOT use this company for your pool building needs. His low ball offer that he will make you isn't worth the headache!