Price to high but I needed to have a replacement water heater asap. Other repair services couldn't…read morerespond soon enough. Five to seven days!

We had a leaky shower spout so we called Steve's Plumbing to get it repaired. Koa was our…read moretechnician and within seconds he was able to troubleshoot the issue. He was very professional and explained any question we had about the problem and the solution. Mahalo nui Koa and Steves Plumbing!

I must have forgotten to give these guys a review. I've used Oahu Rooter's service over the years…read morefor blockages and eventually a full hydro flush of my sewer lines. I appreciate that it's a small family run business that takes pride in what they do, and they've always tried to accommodate me with quick scheduling in emergencies. I can always trust that they will give me an honest opinion, fair pricing, and do great work. I've been so pleased with their service that I've referred them several times to other people I know who have been happy to have found them as well. It's great to know that when things go wrong, I can give Louie at Oahu Rooter a call. If you're looking for a reliable, trustworthy, and fair plumber, give him a call too.

Louie and his "assistant" did a timely and good job the first time I used them, which I praised…read moretheir work on Yelp. The second time I called Louie to replace a sink, I had to go purchase the sink and it took him two additional visits to mount it, and he charged me over $700. Not having any other names of plumbers, I called him again when two of our toilets needed a simple adjustment where the water stopper did not plug properly. He never returned my phone calls. * don't you find it odd that he never allows Billy to speak?

I had a clogged kitchen drain. Ty came out and fixed it in about an hour…read more I had problems with communicating with this company. I would respond on the YELP site. When I did not get a response, I went to my email and there was a response. Asked to be called and that brought an immediate response. Paid more than I expected, but the problem was resolve. Ty was personable and professional. I had confidence in what he was doing. He did a good job of cleaning up.

I called requesting a quote just to remove the solar panels for the water heater that came with my…read morehome as I have to replace the entire roof because of damage from the Kona Low. They needed to send someone out here to see it. I found this strange. I seriously just wanted the quote as their phone number was on my water heater so they would know best what to do. I knew already that this may just be a grab for money since I want the quote and I'll just take the fee. Turns out taking off and putting back on the solar panel is a big cost. What I thought would be about 1k was over 4k. A quarter of the price of my roof project. That's not the expense I thought it would be and I did this to be fair since the roofer has an upsell to remove it and place it back on. Needless to say, I'm going with the roofer's price.

Saturday morning, after 14 yrs my water heater finally tapped out and started leaking through the…read morebottom insulation and panels. Thankfully, we caught it in time!! No water or mold damage to my unit or the connecting unit.. whew...!! I messaged a few companies via yelp and some were very slow to respond (days later), but Allen's Plumbing were surprisingly instantaneous. I'm sure it was a bot at first, messaging me for heater info, but once info was submitted, Kane (Allen's rep) contacted me and started appointment process. By Sunday I was locked in for a job assessment appointment. Though there was some unplanned, uncontrollable challenges the day of assessment appointment, Kaohu (Allen's scheduler), was able to request necessary information / photo's to keep the work process moving forward. Thankfully this made things so much easier and faster. By the end of the phone call I was booked for heater replacement. Following day I received another call from financing as I chose to finance the repair instead of out of pocket.. (yes they have financing options).. they let me know that I was approved for financing and that they would furnish me with a quote. Later that day I received the quote for 3 repair options: 1) replace in kind, 2) replace entire system: heater, solar panel, circ pump, piping and valves, or 3) downsize and upgrade to hybrid system. The quote was very transparent! Cost to replace, discovery work, tax credits and even cost of equipment and valve replacements that was not included in option 1 package. I took a gamble and chose option 1 - 'replace in kind' hoping my existing equipment and valves were still good and functional. Thursday came and the technician's showed up.. I call em the 3-J's: Jonah, Jesse, and Jaren (haha). They got their tools and equipment situated and got right to work. Pulled out the old heater and installed new heater. Relocated existing pipes and circ pump to now sit on top of heater, freeing up some space in my already small/ storage less townhouse.. The team was very polite and kind, worked well with each other and very respectful with noise.. I almost forgot they were out there working lol. Anyhow, the boys got it done, left the place cleaner then I gave it to them and walked me through the install and changes before they left. Really appreciated the work they did and how professional they were. Side note: option 1) replace in kind. This option did not include circ pump, mixing valve and or controller. If my equipment didn't function correctly it would have been additional cost to me. So big gamble on my part. I'm highlighting this because the guys made every effort to inspect existing equipment and since found in good condition, did not replace it 'just to make the sale'. So I felt effort and honesty should be highlighted in this review. I really REALLY appreciate that about this company and work crew. They weren't out to take my make money. Overall.. great job to the 3-J's and admin team! I highly recommend Allen's for your next job. Mahalo for making this experience a less painful and enjoyable one. A hui hou -Happy Customer

We have used Allen's Plumbing multiple times to repair both residential and commercial leaks. They…read morehave consistently been responsive and professional over the years, albeit a little pricey, which is warranted because of their responsiveness. Today, however, was a different story. Today, Saturday at 1:00 pm, a second floor office tenant called and said a water supply pipe in the shared Women's bathroom was leaking and there was a lot of standing water on the bathroom floor. She said she shut off the supply valve but water continued to leak. I immediately called Allen's Plumbing because of their past responsiveness and repair excellence. However, their answering service took several minutes to record the service request. When giving her the address, I must have had to say and spell "Waialae" five times before she got it correct. She told me Allen's would call back in 20 minutes. They actually took 39 minutes to call back. The kicker was that after I had explained in detail to the answering service that a pipe was leaking and we needed service immediately to repair since the shutoff valve was not turning off the water, and water was all over the floor in the second floor restroom and leaking into the first floor bakery, the Allen's Plumbing nitwit who returned my call asked if I needed immediate service or could wait until a future time for their service. When I reiterated to the nitwit that the pipe was leaking and this couldn't wait for future service, he said we don't have anyone to do the repair today. I am thinking, then why the F ask if I need service immediately? So bottom line, don't call Allen's Plumbing for repair service on the weekend, or if you do, find out first if they can do a repair immediately.

I had a problem with a lot of water leaking from under the toilet. Albert showed up within the…read moretime frame that I was told. He was absolutely wonderful from the moment he got here. He even put on shoe coverings before entering my home. He listened to me explain what had been happening and went straight to work. Albert found the problem and proceeded to work his magic. I watched from the bathroom doorway, and he explained his procedures. He had to snake the drain too. But he showed me why and did not proceed until he had quoted me the cost and got my ok. No surprises with this man. He had the drain snaked, wax ring replaced, and the bolts for the toilet replaced and tight. The toilet no longer feels like you're on a carnival ride. He made sure to check everything to make sure the job was done. He was efficient, quick, and cleaned up after himself. He didn't wear a cape but he was a super hero and saved my day. Of course I have to give big props to Keiko. She is outstanding at her job and such a joy to talk to. She's so friendly and cheery. Not like so many other people who answer their business phone with such grumpiness...as if you woke them up from a nap. Her efficiency and professionalism was appreciated. Thank you Albert and Keiko!!! You will be our go-to when we need a plumber.

Great customer care and support! I was very happy with the quality of service and how quickly the…read moreissue was resolved. Albert was great! I appreciate his honesty and friendly service.

Friendly, timely response. Very knowledgeable. Performs clean, thorough, and reliable work. Highly…read morerecommend!

Rance and his crew came through and was able to respond to our plumbing issues. I called him and…read morehe was at our home in less than 20 minutes. His crew was able to fix and replace our broken sewer pipe due to root intrusion and replace a broken outdated main water shut off valve. The job was done in one day but they came back the next day to finish covering up the pipe and cleaning up the area. We try to support our local younger entrepreneurs so that they stay here in the islands to support us older homeowners needing reliable and equitable treatment. We are satisfied with their work and feel confident in calling Oahu Jetting and Drains LLC in the future.

I Clarence P. called EP&S in the late afternoon because 2 of our toilets, showers, and clean out…read morecover had water back flowing outward. I plunged both toilets and water did not go down instead overflowed into areas mentioned herein. A technician named Chase came to our residence and diagnosed the issue we were experiencing. Chase then explained what the problem was and that he could use a snake (rooter equipment) to unclog any debris with the sewer pipe and use a camera to inspect within the the sewer pipe which is approximately 100 foot in length then provide me and my wife Kathleen the cost that was very reasonable and within the average scope for the type of work in order to restore the functioning of the toilets, etc. We agreed for Chase to do the work and Chase did an absolutely awesome job from start to finish and showed us on the camera monitor the interior of the sewer pipe which actually looked cleaned, sturdy heavy duty gage abs piping but then notice a crack pipe caused by tree root over growth on our property close to the city & county connection. That was causing the water to flow backwards because the tree root caused the pipe to be offset and uneven. If anyone needs emergency plumbing repairs after a usual normal workday hours, give EP & S a call. They are reliable, honest, and perform awesome work. We were happy to have contacted EP & S.

I hired for a plumbing issue, and the experience was extremely disappointing. The technician…read morearrived late without any communication and seemed rushed during the inspection. After paying a high service fee, the original problem was still not fixed, and I later discovered another leak under the sink. Customer service was unhelpful when I called back and kept transferring me between representatives. Overall, the service felt unprofessional, overpriced, and poorly handled. I would not recommend this company to others needing reliable plumbing work.

This company is so far the BEST service I've had since I moved to Hawaii…read more Professional Affordable Quick N most of all Honest. Something not easy to find. Highly highly recommend them! They even came within an hour of calling them n worked till night on a holiday. Didn't even charge extra! Michelle Retired Air Force

A big MAHALO to owners Chelsie & Shayne for helping me with my dad's water problem. They are the…read moreonly ones who will come and do a FREE estimate. I was so happy that I asked them to handle my kitchen disposal just now. No backed up drain problem as I thought, just new disposal unit that I was meaning to get to one of these days. It was a sign from God for me to tackle both problems this week. A special shout out to Bronson for fast & friendly service. This company knows how to treat their customers and especially our kupuna with aloha!

My kitchen sink was draining really slow and looked on yelp for plumbers. I contacted Elite drain…read moreSolutions because of the 5 star reviews he was getting. Kristian contacted me back. He's very professional and responds quickly. He snaked my sink and it started draining properly again. THANK YOU Kristian. He explained what he did and even gave us hints and how to or prevent future clogging.

I needed my main isolation valve replaced due to a leak and reached out to Elite Drain Solutions…read morefor an estimate on 4/16. I was contacted by Kristian almost immediately and he proceeded to ask me for more detailed information as to what my situation was and needed to be done. Very clear communication throughout the three to four messages and he was able to place me into his schedule on 4/18. He provided me a clear timeline when he would arrive and when he estimated to be complete with the job. Day of our appointment Kristian contacted me to inform me he had a previous appointment rescheduled by a client and asked if he could start the job earlier which worked out great for me. After the job was complete he showed me the completed work and walked me through how to use the new isolation valve he had installed. He even cleaned up the work area so it's like he wasn't even there except for the new equipment he installed. From my initial inquiry for an estimate to project completion was less than three calendar days. Finding a business that provides a timely estimate for a project and follows through by doing what they say when they say they will do it is exceedingly rare in 2026. Support local when they're as amazing as Kristian and Elite Drain Solutions, no drama, no delays, quality work done right.

I called Alpha Omega because our previous plumber was having a hard time finding a leak source in…read moreour building. AO was very helpful and got a tech out to us the very next day. Neil (who was GREAT) found the source and remedied the problem same day. I'm very happy with their professionalism, knowledge & customer service. Their team was easy to work with and I will definitely be calling them in the future.

Our plumber (Steve) was knowledgeable and very friendly. He saved us money on the work he did…read more My wife and I highly recommend Alpha Omega plumbing.