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    Roberts Cooling, Heating, Plumbing & Electrical

    Roberts Cooling, Heating, Plumbing & Electrical

    2.9
    (11 reviews)

    They are nice courteous and make sure my heat and air are in good shape. The employees are friendly…read moreand knowledgeable.. I'd recommend them with 5 stars.

    I recently had Robert's Heating and Air come out to replace a simple capacitor. What should have…read morebeen a straightforward repair quickly turned into a long, frustrating experience that raised several red flags about their competence and business practices. During the initial visit, the technician began "checking things out" and making various adjustments throughout the system, including changing damper settings and inspecting unrelated components. Not long after this visit, my system began freezing up--a problem I had never experienced prior to their work. I called the company back, and to their credit, they responded promptly and sent another technician. However, this technician admitted he couldn't even locate all the dampers in the system and ultimately did not fix the problem. After yet another call, the same technician returned. This time, instead of revisiting the damper issue, he began "checking my system" again and diagnosed a faulty valve, estimating nearly $1,000 for the repair. Before I could even decide whether to move forward with the valve replacement, I was suddenly being told I likely needed to replace the entire HVAC system, with quotes ranging from $15,000 to over $21,000. When I didn't immediately commit to those numbers, I was sent another quote -- but this one completely omitted the valve replacement option and only included full system replacement costs. At this point, I felt something was off. I called a different company for a second opinion. Their technician inspected the system, closed a single damper, and my system has worked perfectly ever since. I can't say for sure whether the dampers were intentionally adjusted to create a larger issue or if it was simply negligence, but either way, it's unacceptable. What I can say for certain is that my system is now fully operational -- and Robert's Heating and Air is no longer my service provider. If you're considering working with them, I'd strongly recommend getting a second opinion before agreeing to any major repair or replacement.

    Perdido Heating and Air

    Perdido Heating and Air

    4.3
    (17 reviews)

    Today is the 4th of July and we had a plumbing emergency that required repairing today. We…read morecontacted this company and they had a technician out to take care of us within the hour on a holiday weekend. What is so amazing is that 29 years ago, my wife had just given birth, and we contacted them once again on the 4th of July; however, that time our air condition unit went out. If you live in Florida, you already know how hot a home will get without any AC. This company sent a technician out and saw that we had a newborn and was determined not to leave until he had us up and running again. That repair even had the technician in our attic which had to be over 100 degrees at the time and yet, he was not deterred in anyway. What I know about Perdido Heating and Air is that they are a company that CARES about their community and even willing to take time away from their own families on weekends and holidays or in this latest incident, both to ensure those of us in need are helped. I gave a rating of 5 stars, but my family would give them 100 stars if allowed because this kind of service is RARE these days dare, I say almost non-existent. Thank you Perdido Heating and Air and we are so grateful to your leadership and staff for all that you do. You are making a difference and may God Bless each and every one of you. Please support this business as they will never disappoint. You have lifetime customers. Sincerely, The White Family.

    These folks are top notch! From the office, Job…read moreestimations and installation they are the best I've ever used! Ive had the Perdido crew install new plumbing, gas lines, heating and a/c units. They're reasonably priced, doing very high quality work and have excellent communication throughout the process. Perdido Heating and Air is the only source I'll use for our home!

    Premier Owner Services - hvac - Updated July 2026

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