I needed the damper opened on my fireplace…read more One of the owners responded to my request promptly and set a diagnostic appointment. He assessed the problem quickly, advised me of a solution, ordered necessary parts, and set a repair appointment. Within a week the problem was solved with friendly and skilled service.

Excellent experience. Very knowledgeable and transparent. Pricing was fair and quality was…read moreoutstanding. Very responsive and thorough. Provided ample pictures before and after.

My husband and I met at the Destin location. We were earlier than our discussed arrival time…read more Deslynn was kind enough to help us out anyway. We were able to schedule an appointment for a technician to come out and help us decide on the best grill. She was so wonderful and accommodating to us. Can't wait to see the end result!

DO NOT BUY FROM THIS COMPANY they do not warranty their products, their installs or their service…read moretechs which are a revolving door of inexperienced people, they will not call you back either no matter how many messages you leave. I have been trying to get help on an item that has NOT worked correctly since install, and they refuse to respond.

This company promised to do a simulation of a built-in fireplace, however it looks like a complete…read moreafterthought. The work is not square, there are large gaps, has not been painted nor caulked, and fireplace is still not operable. The job began in January 2020. The last time anyone was at the site was June 2020, after repeated phone calls and inquiries. No one has returned to the work site since June. Jansen Kitchen and Bath has been paid in full for this job because of good faith handshake by contractor and the homeowner that they would return.

We are recovering from an over 5-week remodel of our master bath and associated walk-in closet,…read moreexecuted by Jansen Bath and Kitchen. Process was both traumatic -- sleeping on a twin bed in a back bedroom, and gratifying--enjoying meeting wonderful craftsmen and working with Jansen, learning that we made the right choice with Jansen. Jansen did an amazing job, employing a dozen or so incredibly talented and courteous craftsmen. We got to know each of them, a few of which I list below: * Joe... the mirror guy... admitted that he'd cut the mirror a bit off plumb...and immediately said: I will recut the mirror to correct those gaps. THAT is exactly why we contracted Jansen! * Jansen office staff, especially Karen * "Interns' Stephan, Ethan, delightful to have in our home * Hugo Project Manager-- cranky, but always professional and competent: just what we needed1 * Doug Onyx * Jame/ Bubba tile * Chris #1, Josh and Jeff who worked on drywall and surface prepration * Alec moster plumber * Chris#2, the artistic, Perfectionist Painter who finished the job to such high standards! Owner Paul Jansen was a refreshing experience [especially in context of current business ethics]: honest, straightforward, competent, and a bit of psychologist with a sense of humor. ALL of the Jansen office staff helped us through the billing and payment process) were exemplary: This is how a business should work! We want Jansen to succeed even more now: for our selfish reasons [likely future contracts], and also to help our friends and colleagues to know why Jansen is more than good enough to merit a more estimate cost up front. In our case, Jansen actually refunded about $600 from the estimate cost. Jansen may seem more expensive up front, but it's the end result that one has to live with. Our new master bath is BEAUTIFUL and works perfectly! We are enjoying it every day now. Anyone needing bath and kitchen remodels and get your dreams materialized: Choose Jansen!

There is no one I will ever recommend or use for my outdoor pavers other than Matt Richey and STAR…read moreBuilding Solutions! They are unbelievably first rate when it comes to quality, value, promptness, and standing behind their work. Whether commercial or residential, you'll be happy with STAR Building Solutions! 5 Stars!!

Matt Richey and his crew did our paver patio in about 3 days. They did an excellent job for us at…read morea very fair price. The crew knew what they were doing, and they made every effort to make our backyard vision come true. We are completely satisfied with the outcome. Excellent and professional. On top of this, Matt is a super nice guy. Would recommend this company.

Service person was out on a Holiday. 2 days after calling for service…read more he was very thorough. Explained any problems and made recommendatios to improve chimney. Could not have been happier.

Patrick is the finest serviceman I've ever had in my home. He took his time and has lots of…read morepatience. Great experience

They did a wonderful job installing my granite countertops. Worked quick and clean. Very polite…read morepeople.

From the owner: we design, manufacture and install natural stone on any surface, we have the necessary knowledge to…read moremodernize any space

We bought a house that had a fire in the garage but there were a lot of issues with the heat and…read moresoot. We called ARC to make sure our gas fireplace was safe and would work. John came out and did the inspection. It turned out our chimney needed to be moved 2" as it was resting on some of the framing. They fixed everything, replaced the screens, rocks, embers & even came back after the gas was turned on to make sure everything worked and was safe. Amazing service, amazing customer service.

These people are great. Wayne Haskins showed up early. Did the work quickly and professionally,…read morecleaned up afterwards. Was polite and friendly even made friends with our dogs.....I would highly recommend this business to anyone. They are the best.

Andres and his team has done a phenomenal job on every project he's completed for me. His work is…read moreclean, detailed, and done right the first time. He's reliable, professional, and always goes above and beyond to make sure everything turns out perfect. If you need someone you can truly trust with your home projects, he's the one!

He did a great job creating a media wall for us. highly recommended! Very professional and easy to…read morework with. Very satisfied with the end product!

I had a great experience with Floor City, both with the sales staff (Terry) and the installation…read moreteam (John Adams and company). The job was done slightly ahead of schedule and the final price was $200 less than the estimate. Update: My review is of the sales office and installation team in Pensacola, FL. For some strange reason it is showing up as referring to San Francisco.

We have bought tile from Floor City USA for several home projects during the past 10 years and have…read morealways been impressed with their service. All of the people there are super friendly, helpful and knowledgeable. Gary, the installer who put down tile in our hallways and front and back porches for our first order, did an awesome job. We requested him again this year when we replaced carpet with more tile. Once again, he and his crew delivered excellent work. I give them the highest recommendation possible!