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    Premier Machine Services

    5.0 (1 review)
    Open 7:00 am - 5:00 pm

    Services - Premier Machine Services

    Machine shops

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    8 years ago

    Go above and beyond for their clients. Doesn't get any better. Experience, professionalism and overall abilities are unmatched.

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    Total Chaos Fabrication

    Total Chaos Fabrication

    (10 reviews)

    I ordered 4 new sleeves and 8 new bushings to rebuild my upper control arms, total chaos asked for…read moreyear make of truck and a photo in order to send proper replacement. A few weeks later I took apart the truck for the rebuild and found the sleeves they sent where 3/16 of and inch too long. I tried to reach out to them but never got a reply only to find out they had taken most of the month of July off (entire shop shut down.) I wasn't left with too many choices (A) Leave truck in pieces until the crew of total chaos came back from vacation to fix this issue or (B) Put the truck back together with the worn out parts and wait for them to come back from vacation to fix this issue or (C) Go to my local machine shop and have the sleeves milled to size which would cost a little over $60 I chose C because I did not want to wait a few weeks to get this done. I needed my truck to be on the road. Anyways I had sent emails to them about this issue thinking they would at least refund me the cost of machining the parts. I never heard a word back. Photo is of New Sleeves that I was sent vs the ones I pulled off one side, other photos are of finished work after having sleeves milled to fit.

    Very rude and unprofessional. Highly DO NOT RECOMMEND! Save yourself the headache and go with Solo,…read moreor DirtKing or LSK where they actually care and take care of their customers! This company is a total joke with customer service. You can buy their products but if you didn't buy it directly with them, they will not want to help you and hang up on you! I really regret having gone with them for my suspension upgrades. Literally go anywhere else and they will treat you better than this place. I spent about $6k in total chaos parts just for them to treat me so poorly and not want to help me or sell me more parts, what a joke!

    Arrow Machining - Infinity cube

    Arrow Machining

    (12 reviews)

    Have used them in the past and although it came out higher than expected, they were transparent,…read morehonest and cordial. Fast forward to this instance where I have a batch of rotors that I needed to be turned down 1mm each side. Call him, describe what I'm needing and ask if he has a rough estimate on price. He asks me to text pictures, I jot down his number and then send him pictures shortly after. Gave him an hr or so and called him back to see if he received the pictures. Doesnt reallt acknowledge it and is pushy to have me bring them in and that he can do it. I'm about 25ish mins away, but he insists that he'll be late at the shop and that it's no problem. I bring in 1 rotor to see if he can still give me an estimate and he suggests he can help me bring in the rest of the rotors, about 10 in total. As we're bringing them in, I ask him again how much he's thinking it's going to be and he mentions $50 each. At this point, it's beyond the threshold in which the supplier was going to reimburse me for so I ask if I can just machine 2 rotors for now and figure out what can be done with the supplier. The next week rolls around and days go where I dont hear anything. I text him and no response for a day or 2. I call later the following week and he gives me a response like the rotors have been done and that he's been waiting on me. I ask him texting is the best method of communication since he originally asked me to text and he said text is good. I ask him if he's been receiving my texts in which he responds with affirmation. I go to pick up the rotors and come to find out that he only did a single rotor in which I ask when the other side would be done and he says in about 1-2 business days. I say that's fine and then mention that I'll leave that single rotor behind and grab the rest. He then mentions that if I in doing just 2 rotors, that the price would be $100 each. At this point, I'm no longer feeling like this is about money and get the impression that he's just a shady crook now trying to take advantage of people. I'm a little shocked at the pricing at this point and ended up just taking all the rotors back and paid him his $100 to machine a single rotor. Ended up having another shop do the for $20 each

    Great work and quality customer service from start to finish. Everything you need from a business.read more

    Premier Machine Services - machineshops - Updated May 2026

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