Yesterday I called to inform them that one of the 9 exterior lights I purchased online 8 MONTHS…read moreAGO, that we had only started to install a few days ago, was broken. The glass pineapple globe was broke and wouldn't you know, it was the last one to put up. I spoke with Max, the manager, and explained the issue, knowing full well it had been months since I purchased these but it's a new home for us and too many other projects needed to be done on the house before putting these up. Max asked me to send him a photo, which I did, and said he would call the manufacturer and get back to me. To my sheer delight, I received an email from Max stating the new glass is being sent today. Wow! What fantastic customer service. It isn't often this kind of service is extended to the customer after so many months and I GREATLY appreciate it! I am looking forward to receiving it next week and finally being able to put a "done" sticker on this project. Thank you, Max!!!!! - Dawn Santucci, St James, NC

I purchased 3 light fixtures from this company's website decorprice.com. I was reassured by their…read more100% no questions asked return policy. I made 4 seperate requests for return authorization, they never responded. There are many similar complaints about decorprice.com lodged with the Better Business Bureau.

They offer a full line of affordable and luxury lighting, including ceiling fans, sconces, bathroom…read moreand kitchen lighting, and outdoor lighting. In addition to the most up to date lighting on display in the store, they have a wide range of product catalogues to choose from. Customer service is excellent. They will work with you to make sure that you purchase what you need.

Great selection of lighting and price range. The sales people are very friendly and knowledgeable…read more Just an awesome place to go if you are looking any kind of lighting!

Wish you could give zero stars because they don't even deserve a one!…read moreVery rude people. They put the responsibility on you to check each and every part of the box; they expect you take everything out from the packaging and inspect. And if you don't, well you're just unlucky if you find anything missing or damaged as you start to install the light at home. This is what happened to me -- 2 of the 6 glass enclosures were damaged (which you can't see unless you open each individual styrofoam box, remove the enclosure from the box, remove the plastic and inspect like you're buying a diamond). So, when i found 2 of these broken and called to discuss a replacement with the shop, these people wouldn't just listen! And how do you feel when after 5 minutes on the phone they tell you that "I don't have time for this..". Thankfully, the manufacturer's staff was kind enough to order a free replacement, and were shocked to hear that they have retailers like these selling and representing their brand. So, yeah, never buying again from these guys.

Attitudes don't know how to run a business that's all I Gotta say You don't want to work stay home…read moregiving people attitude is not gonna help your business

Tony does great work, I've been doing business with since both of us had dark hair. Don't know if…read morehe's pricey or I'm cheap. But his work is worth it, he is prompt and conscious. He's upfront and give you the full story. No B/S and he's a nice guy too.

Very dependable. They knew what they were doing and solved the problem quickly. I would definitely…read moreuse them again.

Jeff installed wood panels in my breakfast nook area. We love them and he did a good job. This was…read morethe second time we hired him to do work for us. He worked all day and finished the job on time.

Jeff is great to work with!! He is very good with drywall fixes, an extremely neat painter, and is…read morehelpful with things you need done. He's quick, efficient, and just an overall very considerate guy who's great at what he does. Reasonably priced as well.

Avoid! I returned a $283.20 lamp and they charged a $141.60 restocking fee claiming it was in…read more"unoriginal packaging." The problem: they themselves instructed me to return it using any box I had and never warned about a restocking fee. Applying a 50% fee after giving those instructions is deceptive. Sellers like this should not be allowed selling on Amazon.

This seller must be out of business - order through Amazon on June 25th with delivery in 3 days…read more July 5th and haven't received the order - they created a FedEx shipping label on JUNE 26th (based on the FedEx website - and haven't done anything). This seems the standard practice for is for them to list 3 to 6 items available and never ship the product. This way they can keep selling and never have to deliver the product.

Have a chandelier to install ? We did, and we can't be more happier with Chandelier Master. They…read moredid a fantastic job. And I would used them again . We called 3 Electrixian and some said they were to busy , Or they only do big jobs., or were rude.. that's when I decided to look for a professional who only deals with chandeliers. Clean work. And price was very reasonable.

I contacted Chandelier Master via email after breaking a crystal on my 40 year old chandelier. I…read moreneeded a replacement crystal and I had no idea of the brand or model. Yaniv immediately responded and asked me to send him the measurements and a picture. Within a few hours of sending my response Yaniv replied with the information, along with a link where I could purchase the replacement crystal. I was extremely impressed with Yaniv's responsiveness and industry knowledge. What's more, he didn't charge a penny for this service; he said he was just happy to help. It is rare to receive this level of excellent customer service anymore. If I ever need any chandelier services in the future Yaniv will definitely be my go to person.

Gamilier came to my home within an hour to make an emergency repair. He was thorough and competent…read more(and tidy) explaining the issue as he went along. I will definitely call this company in the future should I have electrical problems.

Called for an emergency repair. He was at the home within an hour and finished the work proficiency…read moreand successfully. Absolutely use this service!!