Great selection and service. We shopped 3 other stores before finding what we wanted at Maxsam…read more Maria was a great with picking out samples for us and she helped us when we ran short of tile on the weekend. Went out of her way to locate some extra boxes for us!

After having used them for almost 4 decades had a small charge of $277 which was not returned…read morewithin the 30 day policy as I did not even know about this policy. The company's president, John Sims never cared to return multiple calls left for him. I would not recommend this place anymore after having sent many customers. The staff there especially Maria, Jyoti and Lisa are wonderful to work with but the president of the company, John Sims is not worth dealing with. He has no decency to return customers multiple calls left with all three Maria, Jyoti and Lisa. Unfortunately, I will not be using this outfit anymore and I warn you all to not use them.

I met with the owner, Angelo, who happens to be a really cool guy. He told me that he's been…read moreconnected to that land for 68 years. Not only did he tell me everything I needed to know about laminate and engineered wood flooring, but he also invited me to a musical event that he's putting on in the back of his hardware store. He sets up two stages for bands to rock out and it's all open to the public. A very hospitable dude - that Angelo! I'm looking forward to working with him to get my family room floor replaced.

Love this hardware and lumber store! Old school, from a time before the big chains, a store like…read morethis is where the professional and homeowner alike would get everything they need with expert advice, and they still can't be beat! As a homeowner, advice is paramount, you can waste time and money if you can't get the right product first and best. Angelo helped me out in a major way with my 96 year old house's original trim, saved me hundreds and also most importantly helped me save the day at home when we had to replace moldings and casings for our doors and walls, we wanted to keep it original, and there were many walls that had incorrect trim. Lo and behold Angelo found the exact vintage router bit, set up his table and cut us exact replicas of our home's baseboards and casings and our DIY home renovation has some serious class. Angelo has been amazing with the know how and solid advice for someone who doesn't do this for a living.

i really mis ed dubrinsky and patty,,they retired and the store is there butt at a loss...they guys…read moreare good and john is a gentleman,,always has been...

Watch out for a heavy restocking fee on returns!!! I am a…read morehome owner and purchased some wood at this place for the flooring and stair work based on the recommendation by my contractor. The place has good selection of lumbar and they can order if necessary and deliver them really fast. I worked with Chris and he is really nice! I ordered lot of items for some good amount. However, the contractor, who I let go for being sloppy, didn't advise properly on one expensive item and I had to return it, still in original condition and packaged. I was hit with a 25% restocking fee. The problem is 1) There was no mention of restocking fee when I purchased. They should make the customers aware of this when its so hefty! 2) When I was obviously upset about the restocking fee and mentioned I need to think about ordering in future from this store, while Chris was sensible and apologetic and mentioned it was the manufacturer who enforces the fee, there was this other guy who immediately started talking nasty, saying this like "we cannot eat the cost because of your mistake" and "don't think you understand" etc. The guy probably doesn't know how to talk to and be sensitive when dealing with home owners. While it sure is a good lumbar place, they need to learn how to be upfront about the fees involved and how to behave with customers, who are not pros and contractors.

Great selection of lighting and price range. The sales people are very friendly and knowledgeable…read more Just an awesome place to go if you are looking any kind of lighting!

There was a diverse selection of lights for any room in the home. The pricing was reasonable and…read moremore importantly, the customer service provided by Walter was excellent. He was not only knowledgeable but patient while we made our selections. He kept a smile on his face the entire time and it was a pleasure working with him. When we need additional lights in our home we will definitely return to this store if Walter is working there.

My wife Christine and I purchased multiple chandeliers from Lighting World. Upon buying a new home…read morewe had no prior experience with choosing appropriate lighting. John was tremendously helpful with respect to steering us in the right direction for each of our purchases. His guidance proved to be right on point, as everything he suggested worked beautifully. We couldn't be more happy with how gorgeous our chandeliers look. His patience and expertise will not be found elsewhere!

Purchased 4 Emerson fans from them. 2 died within a month. On 18 September I contacted them and…read moreJoseph asked me to send them serial numbers the fans that broke. I did. Then contacted them week later with updates and they said Emerson sent new fans to me. Ok. All good then. NO. Because they can't provide tracking to this date and it's 5th of October. I added all messages between me and Joseph to show what dates and what he's answers have been. And of course still no fans. Now they don't answer my calls or messages anymore so it's time for reviews and also I will take other measures. This stays up here until i get working fans and an apology. I would steer away from this company because of lack of customer service.

I've been noticing some new staff here. They all seem to really know their stuff. I had some…read morehorrible issues with my pool equipment that a service guy couldn't figure out, but these guys got to the bottom of it. Ever since I started doing regular water testing with them and using their regiment of maintenance chemicals, my pool doesn't get cloudy or green anymore.

The staff is very helpful. Prices are very competitive. They have a wide variety of supplies.read more

R&S replaced the kitchen countertops in our rental unit. They were responsive and gave us a very…read morefair bid. In fact, we were so pleased with their work that when we had leftover granite, we asked them to replace the countertops in the bathrooms as well.

BUYER BEWARE!! Get EVERYTHING in writing -- this company will not protect you from costly mistakes…read more I am extremely disappointed with my experience with RS Marble & Granite and would strongly warn anyone considering using them. I purchased an MSI quartz countertop after visiting the MSI showroom and selecting the exact sample I wanted. Their contract does state that some variation from samples is expected, and I understood that. However, the slab that was installed is dramatically darker with far heavier veining -- not a minor difference, but something that looks like a completely different color. I will be including photos so others can judge for themselves. I could have requested slab approval, but I didn't believe it was necessary based on their reputation, the product I selected, and the fact that it was never required or emphasized. RS Marble & Granite came to measure and later called to "confirm" details. During that call, their representative recommended installing my sink as an undermount and said an additional hole for a water filter could be cut on site. On installation day: * The countertop was not cut for an undermount sink * They refused to cut the additional hole they had said could be done on site * The leftover cutout pieces I requested were not brought at all They later reimbursed me $250 for these mistakes, but this was before I fully realized how severely the installed slab differed in color and veining from what I selected. After all this, I was told nothing further could be done because the changes were not in writing. This is the real issue: they are the professionals, yet there is no slab approval process, no system to document changes they themselves suggest, and no protection for the customer. My advice: Stay away from this company. If it's already too late and you are working with them, make absolutely sure every single detail you think you're getting is in writing -- or you may end up paying a lot of money for something you never truly agreed to.