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    Premier Collision and Customs

    5.0 (1 review)

    Services - Premier Collision and Customs

    Bumper repair

    Auto frame testing

    Auto steering and suspension repair

    1 More Service

    Rear-end damage

    Premier Collision and Customs Photos

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    13 years ago

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    Severn Auto Body - Chinquapin

    Severn Auto Body - Chinquapin

    (51 reviews)

    What an unbelievably wonderful experience I had at Severn Auto Body-Chinquapin in Annapolis, and…read moreespecially with regional manager Todd Chilcote! Several years ago the front end of one of our cars was damaged when someone backed into us. It was repaired at a collision shop in Annapolis, but the left front fender panel was not properly secured to the body and kept coming loose. I just tapped it back into place each time, but over time it got worse so I looked into getting it repaired properly. I took it back to the body shop that did the original work, and they gave me an estimate of $300+, much more than I wanted to spend. So last week I headed to Chinquapin Round Rd. area where there are at least 3 collision shops. I stopped first at Severn Auto Body-Chinquapin. I hesitated because it's a big facility with a huge parking area, which I assumed would entail paperwork, bureaucracy, and higher costs. But the totally unexpected happened - as I explained to the desk rep that I was looking for an inexpensive practical fix for a loose fender, regional manager Todd Chilcote overhead me, introduced himself, and offered to take a look. He then asked for the keys and said he'd be back in 10 minutes, and he was! The fender was securely fastened again, and when I asked him how much for the service, he said it's FREE! Can you believe?! Now I'm sure that virtually all other vehicles serviced at this body shop need formal estimates and repairs are not free ... but it's nice to know that a senior manager is willing to find practical, simple solutions for their customers. Thank You Todd!

    This is the place that will be discriminatory against you if you are a woman alone, if you identify…read moreas they them, or if you have a disability, they will really make you work hard and jump through a lot of hoops to simply get a receipt with your name on it. Then they refuse to give me a refund because the receipt had the wrong person's name. Unfortunately, this place is toxic. The GM spoke disrespectfully over me and then tried to make me hide in a back private room because he didn't want his other customers to hear about his inappropriate business practices, definitely not recommended! Deserves zero stars.

    Premier Collision and Customs - bodyshops - Updated July 2026

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