Highly recommend this body shop to any one, especially if you have an exotic or any other European model car. My second circumstance of using Premier Coach. The first time was flawless and had 0 complaints my car looked show room ready. My second go around I noticed a few imperfections on the paint but sure enough BARBARA was quick to not only accommodate but also correct the situation and revise my concerns. They understand quality and they demonstrate how to properly value their clientele. read more

Premiere Auto Body in Camarillo, CA, is exceptional! They exemplify honesty and integrity, standing firmly behind their work. I had a fantastic experience with their upfront and transparent approach. Highly recommended! read more

They worked on our BMW and were so fast, so good, so professional. Matt took excellent care of us and made sure we got OEM equipment from the insurance. I would recommend Premier to anyone, from a Chevy to a Lambo (there was a Lambo SUV there.) read more

Ray was very helpful when it came to explaining wat was going to get done on my vehicle and how long it would be to get it fixed .Ray showed some great customer service by going above and beyond with the service I received. keep up the good job read more

I took my car to Premier Coach for some minor repairs and they excellent! The car came out looking great after damage to the side and bumper areas - looks perfectly new again. The staff is great, very professional and provided wonderful customer service! They were communicative throughout the whole process. Highly recommend! read more

My car: 2022 White Tesla Model 3 LR, rear bumper damage. Premier Coach staff were very friendly and helpful. When I dropped my car off just before leaving on a vacation I told them I would be gone for a month (assuming it would take a while). I got the call (in Greece) in about ten days that the car was finished. I reminded staff I was traveling, they stored it for the rest of the time at no charge. When I picked it up they had done a great job detailing inside and out. I really hate to complain because the service was so good, but: Tesla paint is an undercoat with a "sparkly" topcoat. I'll call the Tesla white "skim milk" - an ever-so-slight bluish tint. But the paint on the new bumper has an ever-so-slight creamy tone, I'll call it "2% milk." And somehow the "glitter" is just not as reflective. Every time I see it I notice the difference. Service was great, and the quality of the physical repair is great, other than the color, you cannot tell a repair was done. I recommend the painters work to get their color match better. read more

Excellent professional and honest service! I ran into a pole in my brand new Tesla. I immediately took it to Premier and they took good care of me and the car. My car looks better than new! I highly recommend Premier Couch Auto Collision. Thank you so much for doing a great job! read more

My car was hit and in a parking lot and and they left the scene. So after talking to my insurance co. I called Premier. When I bought me car it needed a little body work so DCH Ford had Premier fix it. the job was done great. So I guess In a way, I am a repeat customer, just at their other location. I worked with Aaron he did a great job taking pictures and documenting all the damage on my car they Turn out only The repair shop but they also do the appraisal for the insurance company gotta love one stop shopping. They ordered all the parts in advanced so that when I brought the car in it would speed things up. Everybody there was super professional and friendly and it took them about 2 weeks to complete the job. They also called me on a regular basis to update me on the progress of the work.the car looks great as you can see in the pictures. I recommend these guys highly for any auto body and paint work and they back thier work with a lifetime warranty, any issues they will take care of it no problem, no questions asked. Also the car was cleaned top to bottom in and out nice touch guys! read more

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Premier Coach did an amazing job on my daughters 2023 Honda Civic. Staff was friendly and provided updates to keep me aware of status. Ashley and Luke awesome at making the process easy. thanks read more

Yeah, I was actually surprised by a few things. I wanted to love it and I feel like it's set up to be a great experience. The lobby is good, the people who work the front desk were great and professional but a couple weird things happened with my car. The aftermarket accessory drawer was destroyed somehow, the car smelled really weird when I got it back and a lot of the items that had been in the glove box were in the back of the car. Which doesn't seem necessary, to fix the back bumper why did anyone need to touch anything in my glove box. Then I really appreciated the rental car being dropped off for me and available when I first left my car to be fixed, but a couple days after I picked up my car the rental car place called me a said the rental was not returned and the insurance company was refusing to pay for it. So it turned out that Premier Coach kept the rental and never turned it back into the company, Im certain I was told that delivering and returning it to the rental car company was a service they provided. So I think they have the concept of good service down but the execution was lacking, and I'm not sure I trust them with my car after the condition it was returned it in. It was charged at one point to the full capacity of the battery, (not good for the battery btw, and as a Tesla certified body shop they should know better) So I saw the battery level via the app on the phone and called them to let them know it's bad for the car to sit fully charged like that. When I picked it up, it had half the battery. They said phantom drain but I don't know how that much could drain without driving it. Oh AND the visor of the driver side was all bent weird and needs to be replaced, some plastic part in the visor is broken and it hangs weird now. It definitely wasn't like that before. Again, what were they doing messing with the visor and the glove box and the aftermarket accessories in my car anyway. Someone there cannot be trusted. That being said, the body work was completed after two weeks and looks good. But I won't take my car back there again or recommend it. It's too bad really! I wanted to like this place. And at first I felt really good about them read more

Premier Coach Auto Collision - I asked them to replace this drawer they destroyed but they have not - Body Shops Near Me - Camarillo, California

Very professional management, friendly, knowledgeable customer service and fair pricing...a very successful combination. I had a technical issue following the work, but they immediately addressed and rectified without any complaint or hesitation...the mark of an honest, well-run business. read more

Everyone there is very nice and professional. I had some major damage to my car and they did an excellent job on the repairs.. it looked brand new. When I picked up my car it was completely sanitized with a plastic cover on the steering wheel. I would highly recommend them for auto body repairs!! read more

Highly recommend! Ray, Lucas and the team at Premier Coach Auto Collision were great to work with. They offered exceptional customer service throughout the repair process and their ongoing communication to keep me in the loop was greatly appreciated. read more

Good, friendly service. I was happy with my repairs & employees were certified. Got my van fixed after an accident. Looks great and sanitized. Highly recommend for your auto body needs read more

Premier Coach Auto Collision - Excellent work! - Body Shops Near Me - Camarillo, California

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I have to give this team a 5 star. They have really helpful workers who you can really tell care that the customer leaves happy. I went in for an auto collision they replaced most of the right side of my car and when I went back to them with small concerns they were addressed and they were happy to go the extra mile to make me feel happy and cared for. Wouldn't recommend any other place I'll definitely be back whenever I have car needs. read more

Peter M. took my car Tesla to them on a simple body repair on the rear bumper mostly paint job on a some scratches. They kept the car for two weeks and when I received it I was Stunned and so disappointed on the workmen ship and the quality of their paint job they even installed the bumper crooked and uneven. I will never go back to them and I don't recommend them to anyone for any kind of repairs. I had terrible experience with this body shop. read more

UNBELIEVABLE experience. January of 2022 my car went to Premier Coach, recommended by Mercury Insurance. Quoted 2-3 weeks for repair. Insurance companies only pay for a rental car first 30 days. NO COMMUNICATION for many weeks. At the one month mark, as I now would need a rental car, I called. Was told they were still waiting for parts and blamed it on Covid, so gave them the benefit of the doubt. MONTH AFTER MONTH went by and I had to pay well over$1000 a month for a rental. They started calling me once a week, and in June - 6 months in, they said the car would be ready the end of June, it was in paint. Then again no updates and at the end of June I called them. I was told the car was still waiting for ONE part. When I said I had been told the car was in paint, I was told NO ONE EVER SAID THE CAR WOULD BE READY and it's not in paint it is still waiting for a part and the engine is out of it! So they were calling me a liar. We are at their mercy and truly our hands are tied. I went through hell with this company and finally, in mid October 2022 I got my car back after well over 12K in rentals. To their credit, they did not make me pay the $500 deductible and I thought they had done a great repair. If you are still reading and considering this company, read on............My car is a high end Black Label Lincoln. A few weeks after getting my car back the window washers would not spray water, I filled the container and it came out all over the ground. I thought it was a hole in the washer fluid tank and asked Lincoln to pick up my car and fix it. Long story short, they found loose hoses and wires and that the jets in front were not fixed and it would cost me $400 to take the front apart just to quote me. Lincoln said PREMIER COACH did not fix it completely! Lincoln man talked to Premier man Bill on my behalf. Bill decided NOT to pay Lincoln to fix my car but do it at Premier. Car has been there TWO weeks and NO PHONE CALL from them - so today I called, and guess what!!! They are waiting for a part. Need I say more, except good luck to you if you take your car there. I am in Camarillo. read more

Hands down the best body shop in town! Hopefully I don't need to come back, but if I do I'll definitely call these guys! Great work done to my Tesla & BMW in the past. read more

I called Premier on Friday and they set me up with an Monday 8am appointment. The place was clean,the people were polite and very knowledgeable. They called the car rental place and I was finished in 30 minutes. Definitely rate this place as awesome read more

During the winds I had something land on my hood which led to it scratching and denting my truck. Carlos was super-awesome as always and got my truck fixed over Christmas. The work is always above and beyond and the service and courtesy from everybody at Premiere Coach is always nothing short but incredible. read more

Premier Coach Auto Collision - My truck after fixing the front end. - Body Shops Near Me - Camarillo, California

Great place to get your car fixed. Thanks to Ray Peralta for going above and beyond with helping me with all my questions and giving the best customer service. read more

I had a hit and run accident and took my car to Premier Coach Auto Collision on Camarillo. George Gofnung took care of me very well. He was very professional and care about his customers. He was making sure that I was getting OEM parts from the insurance company. The service was amazing. I was very satisfied with the results. I would highly recommend to anyone and don't forget to ask for George Gofnung! read more

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Recommended by my Mercedes dealer. Everything they did and their service was totally up to Mercedes standards. They conveniently picked up and delivered my car. I highly recommend them. They are much lower than Mercedes prices even though you get Mercedes quality. Premier Coach really is premier. read more

George Gofnung with Premier Coach helped me from start to finish. He is a true professional that cares about his customers. The work they did to repair my vehicle came out perfect! I will refer friends and family to you guys at Premier Coach Auto collision. Ask for George Gofnung! read more

Had a freak accident on the freeway - a tire came bouncing at high speed straight at my windshield, toward me! I was able to swerve by literally an inch in just enough time that it didn't kill me. My car was quite damaged and needed auto body work. Premier Coach was FANTASTIC! They were honest about the timeframe it would take from the beginning to fix it (1-month), kept me informed every step of the way, calling me to provide updates without me having to call them ('thank you,' Katie!). Always courteous, and they did a BEAUTIFUL JOB! My car looked brand new when they pulled it around to the front (1-month to the day). Highly recommend Premier Coach!! read more

I was getting some damage fixed from a rear-ending. They fixed it quickly and helped with the rental car company to make the transition as smooth as possible. There was some miscommunication from my insurance, but the fixed the issue asap and refunded me the same day. Will definitely go back when needed! read more

The service is amazing. What a great job they did on my car. Great communication and fast service.

A few weeks back my brand new BMW was rear ending while sitting in Santa Monica traffic, so obviously I was super bummed! premiere Coach was in the preferred list of shops to use so I looked up their reviews. All checked out so I went in to see how they operate and met Kyle Daley who was super cool and easy to work with. They were fast, fair and delivered all that was expected. I really don't see myself going anywhere else in the future. read more

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This rating is based on the service that I have received so far. I don't understand how it is so difficult to respond to an email to get answers. I have literally sent over 10 emails (babysitting). I even followed up with phone calls and when I spoke with the estimator he would say he would "resend the estimate". When it was finally sent, the estimate wasn't attached, that took MORE phone calls and email follow-ups - I don't get it? I went in for an estimate on a repair -- they make it seem that they will work with you as best they can on a cash price (trying to match what they would if it were going through your insurance). When I FINALLY get the estimate, it is double what I was told that they would try to get it close to. I sent emails regarding THAT estimate... and till this day, I still haven't gotten a response (few emails sent). I give up on this place. After reading great reviews, I thought to give this place a chance -- but I can't even get through this... no thank you. read more

My car was at this shop for 3 months which it should have only been one month. I had to rent a car out of pocket during this time. After they gave me back the car, it took another 2 months to have them install two other minor parts. I also found out the manual was missing which they denied losing it. The work at the end was a good but it took so long. The customer service was not professional every time I called for an update. It was frustrating and stressful. They are not responsive. read more

This is one of those companies you never want to have to use but when you need them you are glad they exist. No one wants to have damage repaired because you shouldn't have damage in the first place. I have had a run of bad luck the last year and they have done a fantastic job each time I have gotten my car repaired. read more

5 Stars on all levels! workmanship on time great team always kept me in the loop highly recommend read more

My husband was involved in an accident and had major damages. Premier Coach was able to restore his truck back to it's original state. They were nice, courteous, and communicative during the entire process of the repair. My husband has since went back to Premier Coach for another repair that the dealership and another auto repair shop were unable to figure out what the issue was. It shows that they actually take the time to try to help. They're great at what they do and we will continue to bring our business to them. read more

My car insurance company recommended Premier Coach to make repairs on my vehicle following an accident. I was so impressed with how quickly Premier Coach staff made the needed repairs. While no one wants an auto accident, if it happens to you, check out Premier Coach for your repairs. Tom Sheil Camarillo, CA 93012 read more

I have an Airstream Interstate RV. The front bumper got pushed in. I took it to Oxnard Mercedes to get a recall exhaust system replaced. They recommended Premier Coach and so they arranged to have Premier pick up my coach there. I asked them to fix it. It took them some time to get the parts to fix it. They did get the parts and did an excellent Job in. It looks new, and have taken the RV out on several trips. I would recommend them. read more

Their service is amazing and the staff are extremely friendly. Both of my cars have been to this shop and came back looking completely new. I would recommend this shop to anyone interested in absolute precision. It's also very cool that Hertz & Premier allow you to leave your rental car at Premier and Hertz will come get it later! FYI, Premier provides water and coffee in the waiting area. read more

Agreed to assist with replacing taillight assembly which fell off RV due to design flaw. Few other dealers or repair facilities would take this on, but Premier's professionals performed a creative less expensive "fix" for affixing the taillight assembly to the coach even though they usually do not do work on RV's. Went above and beyond with a highly "can do" customer oriented attitude, which is more of a foregone past for many businesses. Would highly recommend for any collision repair. read more

I received a call from Bill today and he was extremely helpful and explained in detail the situation with my car and problems with Tesla shipping the wrong parts. Seems like Tesla is the guilty party here. Really appreciate finally getting more answers. Thank you to bill!! read more

The job they did was exceptional. I didn't think that a 2001 Honda Civic could have the damaged parts look new. They did it!

Had my suv fixed here this week and they did an amazing job. They also stayed on top of the insurance company. Their customer service and work is definitely 5 stars. read more