I was completely blown away by how honest and professional this company is! I had requested glass…read morereplacement for my 2013 Dodge Durango, because I was told the seal around the windshield was loose and that's why it was making a buzzing sound at high speed. Instead of coming out and charging me to replace the windshield for a solution that he knew would not work, AJ called me immediately and let me know what the most likely problem was. He said the windshield replacement would not solve it, and that I needed to re-seal or replace the cowl under the windshield wipers. He was right.! When I do have a problem with my auto glass, this will be the first guy that I call! Thank you so much, AJ.!

I called and got same-day service for my wife's car. The price was reasonable. The installer…read moreclearly explained how the windshield was replaced, gave some useful safety tips, and finished in under an hour with a flawless installation. I'd highly recommend the company.

Great value and service. Highly recommend! Very fast and friendly service. The technician solved…read moreadditional problems that I had overlooked. This is my 2nd time using him for glass chip repair, and it's been a great experience both times.

Submitted a claim to State Farm via their mobile app, selected AAA Freedom Auto glass as…read morerecommended by a friend AND as an approved local shop. That was Friday afternoon. By early Saturday morning, Shawn had called and texted me to advise he would be available by 11:00 to complete the repair at his shop. In the meantime, his brother had gone down and returned from their glass supplier in Dallas, so when I arrived they were ready to begin. Friendly and competent. They have been working in the industry since 2001 and their experience shows. A small shop, family business worth visiting, in my humble opinion, for your future glass needs. $0 deductible - $0 out of pocket cost. As a caveat, I am a State Farm agent who uses our partner service providers whenever possible to experience exactly what our policyholders would. And in this case, I can gladly recommend Shawn and Elliot. Good job, guys, and THANK YOU!!

Terrible experience with Empire Sound and Security. I was promised certain discounts when the job…read morewas scheduled, but when it came time to pay they suddenly refused to honor what they had originally told me. The workmanship was even worse. They removed interior pieces during the install and put them back together horribly -- trim not clipped in, panels loose, and some parts not properly reinstalled at all. It looked rushed and careless, like they had no respect for the customer's vehicle. A shop that can't stand by their word and can't even put a car's interior back together properly should not be trusted with anyone's vehicle. Save yourself the frustration and go somewhere else

I do not write reviews, I must express my appreciation for the exceptional customer service and…read moredeals offered by them. I have made two visits and have not regretted my decision. They are consistently providing the most affordable and efficient work in the entire North Dallas area.

Got my Mustang's audio system upgraded here and it came out awesome. The staff knew their stuff,…read morehelped me pick the right setup, and didn't try to push anything I didn't need. Install was clean and the sound is night and day better -- bass, clarity, everything. Super happy with the results, definitely recommend

I called and they came out to my office the next day. My sister happened to call that morning…read moreasking about her Windshield and I told her to call them. Although they were already out for the day they circled back and got the windshield for her car and fixed them both for us. Thanks for getting it done so quickly.

Don't waste your time. Appt made and was totally gaffed off. I'd understand if they were busy...one…read moredude working. Too busy chatting up with gal. Glad to see other got great service.

Ok let me start out by saying if I could give this business 6 or 7 or even 10 stars I would. Just…read moretop notch all around. Highly recommend for dent repair and removal. My story begins like many others, walking back with groceries towards my car and seeing the dent. Not in the door like a door ding but on the top of the left fender like someone smacked a screwdriver or blunt instrument to leave a mark. It was awful. Shocking. Depressing. I read up on paint less dent repairs. Watched tons a YouTube videos with people using all kinds of gimmicks. In the end, I watched a video of a true professional dent remover and watching it made me want to find a similar shop. Only local. And I did. Steve is a metallurgy magician! The quote was super reasonable and the proof is in the pudding of my photos. I went in thinking I hope it can be just not a eyesore and left with a spring in my step and no sign of the truly despicable and evil dent. Again, Steve was honest, fair, upfront, and a true professional. Highly highly recommend.

Very late review. All around great service. Clean, reliable, a good price. The entire process was…read morevery quick as well. I would recommend it to anyone dealing with replacing a broken window.

I had to replace my Honda Odyssey windshield because it had a few cracks from rocks on the freeway…read more One was getting out of hand and the crack kept stretching as we drove it! So I used Yelp to find the right company for the job. I narrowed it down to Bay Area Discount Auto Glass, because of the reasonable price quote and 5-star ratings. Madjid and I juggled a few times to get the right day and time. But in the end, it worked out fine. He came promptly on the scheduled day and a new windshield was installed in an hour and 15 minutes, but the rearview mirror had a problem attaching due to a newer part. My old Odyssey was a bit different than the current rearview mirror attachment, so he had to return a few days later to put it on. Because our van isn't something we drive daily, it wasn't too important that I get it done that day. We're satisfied with his workmanship and I would highly recommend him!

Jamal maintained great communication throughout the process. He took time to answer all my…read morequestions and provided detail explanations of what to expect in terms of product and service. He was quick, reliable, and offered friendly service at a fair price. 2019 Subaru Ascent Owner

Just took my sons Toyota FJ in. These guys are very thorough…read morewith what you want done. Did a wonderful job! looks like a new car. So impressed! Thanks David and guys! i will return with my car. Brandy

This is a great local business. They did an absolute amazing job on my car. Their work is…read moreimpeccable and thorough. The two guys that worked on my car were very friendly and outgoing. If you want a professional job from a local establishment you cannot go wrong taking your vehicle here for detailing.