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    Premier 1 Plumbing & Heating

    3.0 (2 reviews)
    Open Open 24 hours

    Services - Premier 1 Plumbing & Heating

    Drain repair

    Gas line installation

    Gas line repair

    13 More Services

    Hot water recirculation pump installation

    Hot water recirculation pump repair

    HVAC installation or replacement

    HVAC system repair

    HVAC system maintenance

    Plumbing inspection

    Plumbing installation or replacement

    Plumbing repair

    Sewer installation

    Sewer repair

    Water heater installation

    Water heater repair

    Water pipe repair

    Premier 1 Plumbing & Heating Photos

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    Recommended Reviews - Premier 1 Plumbing & Heating

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    10 months ago

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    4 years ago

    Owner called to set up a project. Day of the project came, no one showed up, no one called.

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    Grossman Plumbing & Heating - My new gas water heater!!!

    Grossman Plumbing & Heating

    (44 reviews)

    First, loved the way they checked on what the issue could be through messages with the pictures…read more Instant feedback on the estimate cost. Second, loved the time they took and the way they cleaned up. It was quick and the result was awesome and professional. Third, although had a tiny leaking issue, they came right back next day in the morning and fixed it quickly. Last, I was worried that I would get some feedback regarding to like "it will be hard to do etc, so the estimate price will need to be adjusted. But turned out I worried too much! They went with the estimate they provided in the beginning, worked on the job without a single complain, and provided fast response and help after service. There was nothing I could complain!! They are awesome! It was a A+++ business with them. I'm just so glad that I was able to find a professional plumber that I could trust for my house.

    I have a single family house. My plumber for many decades has retired; therefore I need to find a…read moresuccessor. I tried Grossman due to good Yelp reviews & a friend in Mahwah recommended them. I met with Grossman to swap out a toilet & the water controls in a shower (non-emergency service call). Matt came to my house to provide an estimate. We scheduled a time for him to return a few days later (11/2020). They came and they did a good job. There were no economic surprises. They cleaned up their mess and everything works fine. I've attached a picture of his neat workmanship of the shower cartridge (hidden behind the wall). IMO, he did a good job & I will be using Grossman again.

    Clarkstown Heating & Air Conditioning - Clarkstown Heating & Air Conditioning technician servicing a heating system

    Clarkstown Heating & Air Conditioning

    (51 reviews)

    A heating and AC check up has been on my task list for the better part of 1 year. It quickly moved…read moreto the top when my AC stopped working, because dealing with 90+ degree temperatures is no joke. I decided to call Clarkstown Heating & Air Conditioning based on two things: Seeing their trucks driving around Rockland County all the time, and positive online reviews stressing their professionalism, promptness, and honesty. It was a pleasure scheduling, from the polite office staff, to the confirmation call that my tech was on the way, to the actual appointment with my technician Randolph. Randolph, an energetic and polite young man, greeted me with a firm handshake, and friendly smile. He confirmed the job scope, and price, and got to work and diagnosed the problem, and immediately solved it! He also gave me a tutorial, based on the questions I was asking, on how to use my existing system more efficiently, how best to set each thermometer, and when and how to change air filters if / when I wanted to do it myself. I'm satisfied with my service, and hope my 2nd appointment later this week (for a separate issue) goes as well. I was charged $109.00 + tax for the AC Diagnostic Check.

    This USED to be a reputable company. I've exclusively used them for big ticket items, whole house…read morecentral AC, generator, etc. Unfortunately, the rumors are true since being bought out. I called for an easy problem that I thoroughly researched first and knew what I wanted. Ended up with 3 leaks that I didn't have prior to them coming and a broken relay switch that was working fine. After 5 visits and $3,000 wasted, my "new problems" were still not fixed and they want another $1k before continuing to work.

    Paramus Plumbing & Mechanical

    Paramus Plumbing & Mechanical

    (68 reviews)

    This is an unfortunate update following my 5-star review a few years back. I tried to really like…read moreParamus Plumbing and root for them, but after the latest incident, I really have to speak up because what I'm about to describe has happened repeatedly before. I was trying to get a service call out on the AC they installed in 2016, and 5 days later and 3 leaving messages later, they have not had a technician contact me. What is the point of being in a Service industry if your first line of service - communication - is so atrocious? I remember when Brett told me that it's hard to get back to customers in time because he had no receptionist back then and I had given you every benefit of the doubt. Now with an 800 number, multiple technicians, and a receptionist(s), what is the excuse now? And what is the point of receptionist if all they do is to tell me that "they left a message with the technicians, there's nothing more they can do"? I called last Saturday and spoke to a young lady who told me (when I asked her to look up my information) that she "has no access to any information (due to working from a different location a la COVID-19) and that all she can do is to leave a message with one of the technicians" Okay, understandable as long as someone calls back, I thought. Then on Monday an older lady did call back saying they got someone nearby and are trying to work something out so I happily told her to have the guy call me first so I can arrange with the tenant. No calls. I called again on Tuesday and Briana picked up (I think the same lady from Saturday) and I told her my frustration. She just said she can leave a message with them again. There was no apology, no 'Oh I see you called last week, we'll make sure to get back to you this time', no follow up, nothing. And of course, I didn't hear a squeak back from them. So now it's Thursday and I feel foolish for having tried to give Paramus Plumbing a chance to repair their own job. I understand it's AC season and everyone might be busy running around. But what is the point of voicemails and receptionists if you simply cannot be reached or even bother calling back if you're too busy? If they're busy with "big commercial jobs" like Brett told me about back then, then perhaps switch strategy and exit the residential business altogether. If they're still in it, they need to do better and call customers back whether they can or can't do the job. It's basic decency they can afford their customers. They do a good job though not without errors, but be prepared for atrocious communication if you choose Paramus plumbing & mechanical. I went with someone else who was so much more responsive and guess I'll see how good Brett's work was.

    Brett, and his staff of pros at Paramus Plumbing have done many jobs for me at my home and they've…read morealways come through. They're excellent workers, knowledgeable and dependable. My wife and I recommend them highly for any of your plumbing and HVA

    Premier 1 Plumbing & Heating - plumbing - Updated May 2026

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