Called for service as Inlost hot water. I have a Crown Boiler that gives a code which said I needed…read morea new Flue sensor. Tech comes, hangs out a while, says I need a new flue sensor AND a barnd new external condensate pump (with tubing) Repairs 1600 dollars. After I picked my jaw up from the floor, I asked the owner if my estimate could delineate parts vs labor. He then proceeds to double talk me about "there is alot more involved than parts and labor" umm wat? He continues on that he has to buy gas, pay for insurance, 401k, workmans comp, a warehouse. Basically giving me the "no man in the house hustle". I call a competitor, independent diagnosis of flue sensor, gets part (that was like 100 bucks) and I have hot water again. Concerned about the condensate pump Smith said I needed, I asked the honest repair man and he laughed because IT WASN'T EVEN A PART OF MY SYSTEM anymore and had been bypassed. So instead of 1600 dollars, I paid 500 dollars. I know that at the end of the day Smith would have restored my hot water, but he was absolutely taking advantage of me. As a single parent, every dollar counts and 1100 dollars is a big deal for us. He was absolutely ready to take food off my table. So in closing, the five star rating is probably because most people dont know their ass from their elbow and blindly trust that a company isnt out to soak you. This is your fair warning. If you do call them, save yourself money and get a second opinion like I did. ​

Stay away from them! Incompetent workers. Matt (owner) showed up 1 time…read moreand 1 more, when we had problems. Never answers phone. Never on time. We had a free 1 time app. for maintenance at beginning of this season after new expensive system was installed. Never showed up. Today, after numerous calls, Jennifer (his sister), promised Matt will stop by to see our concerns. Never happened! Not even a call. While installing the system different workers came each time. Some didn't speak any English. Bad, bad, bad!

They fixed my air conditioner and two months later it wasn't working again. It broke again in less…read morethan 2 months and they charged me again. Update: friendly on the phone. Explained their side of things and worked with us on the price of the services for something we thought was fair.

I should have known better when the last time they serviced my furnace I smelled gas for months…read more Finally called O and R and they said the bolts on the furnace were not screwed in properly and that the gas smell was coming from the furnace. Regrettable I hired them to install a new furnace this year. They never bothered to tell me that the new huge furnace did not fit into the space. Installed it and blocked my access to my back basement. Said they would take care of it. That was months ago. Still waiting...... new furnace 10,000$ not working. Stay away from this shoddy company!!!!!

A heating and AC check up has been on my task list for the better part of 1 year. It quickly moved…read moreto the top when my AC stopped working, because dealing with 90+ degree temperatures is no joke. I decided to call Clarkstown Heating & Air Conditioning based on two things: Seeing their trucks driving around Rockland County all the time, and positive online reviews stressing their professionalism, promptness, and honesty. It was a pleasure scheduling, from the polite office staff, to the confirmation call that my tech was on the way, to the actual appointment with my technician Randolph. Randolph, an energetic and polite young man, greeted me with a firm handshake, and friendly smile. He confirmed the job scope, and price, and got to work and diagnosed the problem, and immediately solved it! He also gave me a tutorial, based on the questions I was asking, on how to use my existing system more efficiently, how best to set each thermometer, and when and how to change air filters if / when I wanted to do it myself. I'm satisfied with my service, and hope my 2nd appointment later this week (for a separate issue) goes as well. I was charged $109.00 + tax for the AC Diagnostic Check.

Buyer Beware: Outrageous Pricing for Basic Repairs I am…read moreincredibly disappointed with Clarkstown Heating & Air Conditioning. My AC capacitor went out on a hot Friday, and I contacted them looking for a prompt repair. While the technician who arrived was professional, the billing was completely predatory. They charged me $685 plus tax to replace a single dual capacitor. This is a basic 30-minute job, and the high-end universal part they used costs under $100 retail. The standard market rate for this repair in Rockland County tops out around $350 to $450. Charging nearly $700 for a simple part swap is an extreme, unconscionable markup. There are plenty of honest, local HVAC professionals in our area who charge fair market rates. I will never use this company again, and I strongly advise other Rockland County homeowners to look elsewhere unless you want to be severely overcharged.

John has provided nothing but the highest quality service. He's repaired our heating system and…read morefixed a variety of plumbing issues for us. He's fast to respond and always does a thorough job for a fair price. Highly recommend!

Quality work and honest pricing from a reliable professional. What else can you ask for? John is…read moremy go to in NY.

Five stars because that what Mr. Nolan and his team really deserve. My hot water heater had went on…read morea Saturday at 1100 am. I called Prestige, left a message, and within 10 minutes received a callback stating he was on his way. Took a look at it called his supplier and called me back with a price. Installation, removal, cleanup was all a breeze. Tarps everywhere to protect my floors, professional crew also. Even when I had a problem with Kevin showed up on a Sunday to make sure everything was working fine. Top notch company.

Called for a leaking main drainage line in my basement. Fast and efficient workmanship. Very…read morereasonable price. I would definitely recommend prestige plummeting.

Oh the horror of coming home to a hot, hot, hot house! My air conditioning system was not working…read more I called what I thought to be my faithful heating and a.c company only to learn their salesperson did not advise that when replacing the air handler 18 months ago, the condenser should have been replaced along with it. The new law is both must match. To make a long story short, there was no way I was ripping out a practically new air handler. And old faithful was uncertain if they could locate a compatible condenser. A client recommended Hofmeister to the rescue. From the moment I called, I knew I was in capable hands. Nancy, who answered the phone is nothing short of fantastic. Knowledgeable, calm and efficient. Sean, the air conditioning maestro is amazing. Nancy was able to locate a compatible condenser within 2 hours. Sean came to thoroughly check my entire air conditioning system for compatibility. Where do you get service like this today? You don't. Unless of course you call Hofmeister. If you are reading this review and need heating, plumbing or a.c. service...your search is over! Lucky You! Be sure and ask for Sean! You won't be sorry!!

great work - snaked out my drain and came over the same hour I called and charged extremely fair…read more In today's economy its tough calling a plumber but Hofmeister makes it easy!

Should be no stars…read more This business has suddenly gone dark. They did some work for us and all went well. We called to have them replace a toilet. They came and measured and said it needed to be ordered. Weeks later I called, was told they were moving and toilet was probably at old location. They never called back and did not return several phone calls.

I had Scott come in last week looked at pipes told me he would see me tues at 230 he never showed…read moreup .and he had an attitude.

I had a crack in the main water line in my house. Sasso Plumbing were recommended. I called them…read moreand they were here the next day. They assessed the problem, told me what needed to be done and quoted me a very reasonable price. They showed up as promised, worked fast, worked clean, and explained everything as they went. I would recommend them to anyone who needs extensive plumbing work done to their home.

I called Sasso Plumbing after I had two other plumbers come and try to fix the shower. Mike and his…read moreteam were honest, reliable, trustworthy, and very professional. I recommend them highly. Mike is a straight shooter and will tell you exactly what is needed along with a fair and reasonable estimate. Mike has been in business for 40 years plus; his company is licensed and respected in Rockland County.