I loved every part of my experience here! The entire staff, Dr. Mahaffey and everyone from the…read morebeginning to the end of my visit were so nice and welcoming. This is my first pregnancy and everyone was so calming when it came to my nervousness. The office itself is nice and clean, a little chilly in there but luckily I had a sweater with me. I had a little issue with my insurance but the front desk helped me through a process which helped me to still get seen. Overall 100% recommend!!!

Too bad I can't give 0 stars. Consider other options when visiting this clinic. My girlfriend went…read morehere due to extreme menstrual cramps/ovarian cysts. She was a bit late less than 10 minutes. Now the cause for being late was the pain and walking slow. I'm sure if you have had these issues you know how painful it can be. She was turned away by this rude nurse named Gina. Stating it is not that far of a walk. Talk about compassion here! Now I am a clinical supervisor and for this nurse to still be in the patient care business is beyond my understanding. I demand all my nurses/MA's to respect the patient and put them first, our practice would never dream of turning away a patient either walk in or with appointment. I guess this place has really low work standards. I just hope their Dr. standards are higher. I can't comment on that since she was not seen.

OK, I understand. I have a representative/payee through SSDI who pays some of my required medical…read morebills. What I don't understand is as immediately follows: I overpaid a bill of $33.95 by $6.05 over (I paid the $33.95 bill to the amount of $40.00.) Instead, they (LSCC) sent me a bill for the amount I overpaid. I called to get their error corrected, and the lady I spoke with on the phone demanded that I must owe the "overage" (which I intentionally paid "over" to assure my bill was corrected. The lady I was talking with on the phone continually tried to make my overpayment fit into one of several possible scenarios where she could force the issue of making it look like I "must have 'owed' the 'overage' which I had intentionally paid to assure coverage of what they claimed I 'owed'." I got mad and demanded to speak with her manager. Her manager tried to repeat the same scenario in argument so I hung up on her. Then, my "representative/payee" from Family Elder Care, sent me an E-Mail a couple weeks later, corresponding with the LSCC Pharmacy, stating that I do not have any medications (prescriptions) on file. This is absolutely incorrect. I just went into my doctor's office to "pay" the "overage" which they said I "owe." They (the doctor's office) said I don't have any outstanding balance. Then, I stopped by the LSCC Pharmacy, and the formerly nice man, Corbin, my pharmacist, barked me down and told me to stop coming back to his pharmacy for a "hand out." I'm super sore sorry about my representative/payee's interference causing all this hoopla and quagmire. I guess Corbin is still perhaps still a nice guy--he's prob just looking out for the feelings of the unfortunate first lady who I spoke with on the phone, and maybe her boss.

Wish I could give this place -0 stars. THE WORST PLACE EVER! If you have life saving prescriptions…read moreto fill, they will leave you to die. My fiancé is a type 1 diabetic and has been denied his insulin refill multiple times even though he has an appointment on the books. Good luck getting anyone actually useful on the phone. If my fiance dies from not being able to receive his insulin, IT WILL BE ON LONESTAR CIRLCE OF CARE!

I'm so glad a friend referred me to Meagan Wempe for HRT. I've been discussing the issues I was…read morehaving due to menopause and my gynecologist couldn't really help. Meagan met with me and went over a lot of information include HRT and how our bodies change due to menopause and it is something we need to handle. She ordered detailed labs and then met with me to go over the results in detail. Most doctors don't do that. They put a note in your portal saying your results are fine even though you see some out of range. I started HRT in December 2025 and what a big difference it has made in my life. Then I decided to have my pap smear with Meagan since she takes the time to go over all the information and find solutions. She also ordered additional labs. Then met with me for 30 minutes to go over the lab results. Due some of the results, she ordered more test to be sure all was ok and continue to monitor my thyroid results. I'm so happy that she goes over everything and if she has any concerns request more tests. My last results were not good as it relates to my iron. Right away she sent in a prescription, requested for me to take a certain vitamin and to refer me to a hematologist for possible iron infusions. Since I'm a pancreatic cancer survivor, I already had a hematologist, so the office sent over my results. Sure enough, he ordered for me to have the infusion. I've had low iron since I finished radiation which the doctors knew but all I got was to take iron supplements with no follow-up. It's only because Meagan took the time to review the results, order tests, that I feel I'm finally getting the treatment I need. I can't wait to start the infusion. Maybe I will feel so much better with not being as tired or dizzy. If you ever feel like there is something wrong and you aren't getting the care you deserve regarding your hormones or labs, then go see Meagan. I'm so thankful I was referred to this practice and to Meagan. Also all their staff is amazing whether in person or when I call.

I don't recommend this clinic because of the owner and the office management - NOT the doctors. The…read morearrogance and righteous stance on being a "private clinic" has NO ROOM FOR YOU IN THE REALM OF HEALING. You should be ashamed of yourself. If you are new in America and are trying to understand the medical system without insurance it can be tough, I get it because we need guidance and they don't provide this - instead the owner became very personal and decided that my care is too complicated for them - seizures post trauma broken bones coma blind in one eye and bipolar will not be welcome at Trinity Balanced Family Healthcare. if you are healthy and are a Texan to some degree - you may do well here. I have to stick up for my community in Epilepsy Foundation.com because we deserve compassion, patience and mindful care - this takes experience and the owner and CEO are too weak, emotional and incompetent to care for the sick and my experience will be reported to HHSC - as the owner Alicia stated" this is a private clinic and I have the right to refuse you for an appointment". Thank you for listening. God Bless

Very disappointed, they scheduled me two times in my period time and I had to cancel…read more Today when I finely got my appointment after 15 minutes looking for a spot at the parking lot I got 10 minutes late and they didn't want to see me. Very sad. However Dr Mahaffey is an excellent doctor.

Dr Mahaffey delivered my daughter many years ago. He allowed me to labor naturally with minimal…read moreintervention. I love that he wears cowboy boots in the delivery room. Welcome to Texas!

Cannot thank this hospital enough for their care. Even if they cannot root out every illness, they…read moremade it a point to treat me and my family members with dignity. Medical abuse against the marginalized groups runs rampant in Texas. So, This hospital and its care is a diamond in the rough and included in our family's emergency plan.

On September 8, 2026 at 6:09 PM, I received a voicemail from Tyler, a nurse at Ascension Seton…read moreWilliamson's ER. He stated that the ER had found my inhalers wrapped in some sheets and that they would be left at the ER front desk for me to pick up. The voicemail did not mention that the inhalers would be discarded after seven days or give me any deadline for collecting them. I do not have a car, so I was unable to return to the hospital immediately. When I came to the ER on September 18 to retrieve them, staff could not locate them. The missing items were my prescription albuterol sulfate inhaler and a Primatene Mist inhaler purchased over the counter from Walmart. These medications are important because I have severe asthma and they are expensive for me to replace. The charge nurse told me that medications are thrown away after seven days and said it was my fault for not picking them up sooner. I explained that I do not have transportation and that the voicemail never informed me of this policy or deadline. I asked for the situation to be documented, but she told me that no incident report would be filed, said she could not help me and walked away while I was still trying to address the issue. I understand that the hospital may have a policy regarding unclaimed medication. However, I was specifically notified that my inhalers had been found and would be waiting for me. I was never told that they would be discarded within seven days. I am also concerned about the dismissive way I was treated when I tried to resolve the matter. I am requesting: 1. An investigation into what happened to both inhalers and the date they were discarded. 2. A written copy of the hospital's policy concerning found medications and personal belongings. 3. A written response to this grievance. 4. Assistance replacing or reimbursing me for the albuterol sulfate and Primatene Mist inhalers. 5. A review of how the charge nurse handled my concern and refused to document it. I have saved the voicemail and screenshot showing the date, time, callback number and transcript. Please contact me regarding how Ascension Seton Williamson plans to resolve this matter.

Im sorry, but my time is just as important as a Dr's time. All 3 visits--you freeze your butt…read moreoff--the office is sooo cold and the music is way too loud--every time Ive gone here--I've waited 45 minutes to an hour to see the doctor. Im glad I read the other reviews --will never go here again! When I asked about my concerns---I was pushed to see Dr's wife in a private practice and does not accept insurance but for $900 she could see me. Laughable--this is what I have insurance for, and I pay for my insurance through work! This will be the last time I see a male Dr--the ego---seriously!

Loved my visit here. All of the staff, as well as Dr. Prendergas, were great! I came here after…read morehaving an unpleasant experience at another office and I can confidently say that I felt well taken care of and the doctor seemed to care about my concerns and what I had to say, instead of feeling like I was another patient to check off their list (which is hard to come by these days.) 10/10!

I fully regret my decision to come to this facility. Although the doctor was excellent, my…read moretreatments were miscoded by this facility, and what was supposed to be covered at 100% by insurance is still haunting me over a year later. BECAUSE THEY FAILED TO CODE MY IUD PROCEDURE AS PREVENTATIVE CARE, IM RECEIVING CHARGES IN ERROR. I had an expiring IUD replaced. I was charged: - A SURGERY FEE for them to pull the string and remove my existing IUD - $1074 for the new IUD (receive a monthly bill for this for the last year and they continue to threaten to send me to collections each time. Every month I have to make multiple phone calls to the pharmacy, the doctor office and to my insurance EACH MONTH FOR OVER A YEAR to protect my credit and ensure I'm not sent to collections) - pregnancy test I've wasted countless hours calling around their facility to find someone who will help. No one has record. No one has access. I've been transferred around no less than 100 times, sometimes with my insurance thankfully helping navigate - doesn't matter. This facility doesn't care. I've confirmed with my insurance multiple times that I should have paid for nothing since preventative care is covered at 100% by the plan I had. DO NOT GO HERE OR YOU WILL PAY OUT OF POCKET FOR THINGS THAT SHOULD BE FREE.

My daughter was seeing Dr. Cooper and when she ran out of medication, they refused to refill until…read moreshe was seen again. So I agreed to have her seen again and asked if they could give her a temporary refill until she could be seen. The staff gave me a hard time about it and said they would ask if that was possible. I never heard back, and when I went to the pharmacist about another drug I was having filled, THAT'S when the pharmacy told me it had been refilled. So today I realized that I forgot to write the appointment down and when I called and asked if they could give me the appointment time, the staff member puts me on hold and then comes back and informs me that since I am not my daughter or my daughters mother, I am not allowed to request information. When I countered with "But I made the appointment" I was told there was nothing they could do because it was policy. To which I countered again "Then why did you let me schedule the appointment if I am not allowed to have any information about the appointment?" Staff is not very helpful and from what my daughter tells me, Dr. Cooper is not very patient friendly.

Receptionist was rude and unfriendly. I waited 20 minutes past my appointment to ask why 6 people…read moregot taken to back before me. Receptionist said they were ready and you weren't??? Finally got called back but never saw md. Was in clinic an hour and left. MD called me and said she heard I left. No real apology kept saying there was some confusion. No, you didn't see me in a timely manor. I will find a more professional place where the patients are treated with respect. Would not recommend to anyone.

If I could rate him lower I would. I have my child but should have been under serious care. I…read moreshould have had maternal fetal medicine contacted and he talk to my psychiatrist on the regular. I relapsed shortly after giving birth and I was not under the right supervision I should have been. Should have been high risk due to bi-polar condition. But like I said I have my child and that is that. Actually worst experience of my and families life. Should have been high risk I stress this. He is delusional and didn't see me as needing care. I believe this man is discriminative and judged me on my race.

He is a very good Doctor!!!…read more My only complaint is that he is always overbooked. I called today July 15th and he does not have any availability until September. That's a 2 month wait to see him. I usually end up seeing his NP. I guess there are not enough OBGYN's in Round Rock??

Dr. Sherman took really great care of me during my pregnancy. When we had complications Dr. Sherman…read morewent out of his way to care me and my husband.

He is always late to his appointments. He rushes through your appointments. Made me (and my…read morehusband) feel very uncomfortable. I asked to switch providers and was told I needed his permission to see anyone else. Then he called me a week later giving me permission.. then when I asked for my medical record the front office hung up on me 4 times.. very unprofessional!!!