I loved every part of my experience here! The entire staff, Dr. Mahaffey and everyone from the…read morebeginning to the end of my visit were so nice and welcoming. This is my first pregnancy and everyone was so calming when it came to my nervousness. The office itself is nice and clean, a little chilly in there but luckily I had a sweater with me. I had a little issue with my insurance but the front desk helped me through a process which helped me to still get seen. Overall 100% recommend!!!

Too bad I can't give 0 stars. Consider other options when visiting this clinic. My girlfriend went…read morehere due to extreme menstrual cramps/ovarian cysts. She was a bit late less than 10 minutes. Now the cause for being late was the pain and walking slow. I'm sure if you have had these issues you know how painful it can be. She was turned away by this rude nurse named Gina. Stating it is not that far of a walk. Talk about compassion here! Now I am a clinical supervisor and for this nurse to still be in the patient care business is beyond my understanding. I demand all my nurses/MA's to respect the patient and put them first, our practice would never dream of turning away a patient either walk in or with appointment. I guess this place has really low work standards. I just hope their Dr. standards are higher. I can't comment on that since she was not seen.

Wish I could give this place -0 stars. THE WORST PLACE EVER! If you have life saving prescriptions…read moreto fill, they will leave you to die. My fiancé is a type 1 diabetic and has been denied his insulin refill multiple times even though he has an appointment on the books. Good luck getting anyone actually useful on the phone. If my fiance dies from not being able to receive his insulin, IT WILL BE ON LONESTAR CIRLCE OF CARE!

The only positive thing was how fast I got an appointment. Other than that, the provider didn't…read moreseem fully trustworthy and made an inappropriate comment that I did not appreciate. I also didn't exactly feel comfortable with him. He did not seem concerned that I would not have a necessary prescription I was out of and promised he would the next day after lab results went through, which was a lie, as that has not taken place. Also, the people on the helpline were incompetent - the first one put my email in incorrectly so I never got the portal signup link. It has taken three additional calls (all with lots of wait time) and still the issue still needs to be resolved. I wouldn't come here again - the only reason I went was because they had an appt. fast.

I'm so glad a friend referred me to Meagan Wempe for HRT. I've been discussing the issues I was…read morehaving due to menopause and my gynecologist couldn't really help. Meagan met with me and went over a lot of information include HRT and how our bodies change due to menopause and it is something we need to handle. She ordered detailed labs and then met with me to go over the results in detail. Most doctors don't do that. They put a note in your portal saying your results are fine even though you see some out of range. I started HRT in December 2025 and what a big difference it has made in my life. Then I decided to have my pap smear with Meagan since she takes the time to go over all the information and find solutions. She also ordered additional labs. Then met with me for 30 minutes to go over the lab results. Due some of the results, she ordered more test to be sure all was ok and continue to monitor my thyroid results. I'm so happy that she goes over everything and if she has any concerns request more tests. My last results were not good as it relates to my iron. Right away she sent in a prescription, requested for me to take a certain vitamin and to refer me to a hematologist for possible iron infusions. Since I'm a pancreatic cancer survivor, I already had a hematologist, so the office sent over my results. Sure enough, he ordered for me to have the infusion. I've had low iron since I finished radiation which the doctors knew but all I got was to take iron supplements with no follow-up. It's only because Meagan took the time to review the results, order tests, that I feel I'm finally getting the treatment I need. I can't wait to start the infusion. Maybe I will feel so much better with not being as tired or dizzy. If you ever feel like there is something wrong and you aren't getting the care you deserve regarding your hormones or labs, then go see Meagan. I'm so thankful I was referred to this practice and to Meagan. Also all their staff is amazing whether in person or when I call.

Hands down the worst customer service I have ever experienced! Their office policy for certain new…read moreprescriptions is to pick up a hand written script from the office. Not a problem, drove to office and picked up the script. Once delivered, the pharmacist called for me to come pick up the script and ask the Dr. to re-write correctly. First I tried to send a message via the Healow app. Even though I'm an existing patient, the app told me I had not been granted permissions to send messages. I tried to call numerous times and no one answered the phone. This went on for two days until finally I was able to reach the office manager(Heather P) and explained the situation. She informed me the pharmacist is incorrect and I need to go back and "educate them" the script was written correctly. I relayed the pharmacists instructions that there were 3 flaws in the script which prevented them from filling due to legal regulations. Heather immediately became defensive and said I'm lucky to be a patient of theirs. I asked that she call the pharmacist to work out the issue. She emphatically refused to do so and threatened to cut me off as a patient if I caused them grief. (Mind you I'm just trying to get a script filled, I'm the customer not a doctor). I then spoke with the pharmacist and asked her to call the Trinity office. The next day, Heather called me and confirmed the script was written incorrectly and I would need to come pick up a new script. At no point did she offer an apology for the hassle or her rude demeanor the day prior. Reluctantly I again went to pick up the script from their office. Once delivered to the pharmacist she informed me now this time the incorrect medication was written for a completely different Rx. I would need to get yet again a new script from Trinity. I had the pharmacist call Trinity directly hoping to eliminate me as the middle man. The next day Heather left me a message saying this is becoming a nuisance and I need to make the script in hand work. "We won't be writing any more scripts for you so don't ask. Further more we are charging you for the time you have wasted on our end. Login to the portal and pay it before your next visit". I was pretty much speechless after this and chose to drop it and discontinue my business with Trinity. I followed my favorite physician to Trinity because she is an amazing provider. However, if Heather continues to run the office, they will be going out of business. I've never seen anyone so unhappy in their job.

Very disappointed, they scheduled me two times in my period time and I had to cancel…read more Today when I finely got my appointment after 15 minutes looking for a spot at the parking lot I got 10 minutes late and they didn't want to see me. Very sad. However Dr Mahaffey is an excellent doctor.

Dr Mahaffey delivered my daughter many years ago. He allowed me to labor naturally with minimal…read moreintervention. I love that he wears cowboy boots in the delivery room. Welcome to Texas!

Sorority Chapter Meeting....great facilities…read more Ascension Seton Williamson County offers advanced medical services. It is the first state-designated Level II Trauma Center in Williamson County and a Primary Plus Stroke Center, specializing in life-saving interventions for critical conditions. The hospital also touts being a Level II Neonatal Intensive Care Unit (NICU), a Center of Excellence for Bariatric Surgery, and specialized programs in cardiovascular, neurological, and orthopedic care. The meeting room housed 100+ sorority sisters comfortably. However, as the chapter continues to grow, we might outgrown the current space.

The doctor is not the problem... The billing team is. I had my baby there and received the fun…read moreitemized bill. First off, the financial lady in the beginning of my pregnancy said with my insurance, that I would not pay more than my copay. *I never believed this (too good to be true,) but why give all the new pregnant Mom's this financial meeting and the blue folder if you can't follow thru. My bill from the hospital has 5- $45 ibuprofen, $10.25 for Tylenol, $12.75 gabapentin...$315! That's crazy for over the counter medication. Also, I received a separate bill for my son with the incorrect spelling and a bill for myself with the wrong birthdate. Plus the many other separate bills that I "supposedly" wasn't going to get.

Loved my visit here. All of the staff, as well as Dr. Prendergas, were great! I came here after…read morehaving an unpleasant experience at another office and I can confidently say that I felt well taken care of and the doctor seemed to care about my concerns and what I had to say, instead of feeling like I was another patient to check off their list (which is hard to come by these days.) 10/10!

I went to the OB Gyn for the first time, for my first pap smear. Not pregnant, not trying to get…read morepregnant. Just doing a pap smear. I was early for my appt, and waited 45 minutes to be seen. The doctor spoke quickly with short words. I didn't feel like they really took time with me, I felt like they were in a rush. The process was rushed, and she did say what she was doing through it, but I still feel like I got herded like cattle. Is there a way to go to a gynecologist without the pregnancy part? That would make the visits less rushed for people who only need a gynecologist and have no plans of getting pregnant.

I fully regret my decision to come to this facility. Although the doctor was excellent, my…read moretreatments were miscoded by this facility, and what was supposed to be covered at 100% by insurance is still haunting me over a year later. BECAUSE THEY FAILED TO CODE MY IUD PROCEDURE AS PREVENTATIVE CARE, IM RECEIVING CHARGES IN ERROR. I had an expiring IUD replaced. I was charged: - A SURGERY FEE for them to pull the string and remove my existing IUD - $1074 for the new IUD (receive a monthly bill for this for the last year and they continue to threaten to send me to collections each time. Every month I have to make multiple phone calls to the pharmacy, the doctor office and to my insurance EACH MONTH FOR OVER A YEAR to protect my credit and ensure I'm not sent to collections) - pregnancy test I've wasted countless hours calling around their facility to find someone who will help. No one has record. No one has access. I've been transferred around no less than 100 times, sometimes with my insurance thankfully helping navigate - doesn't matter. This facility doesn't care. I've confirmed with my insurance multiple times that I should have paid for nothing since preventative care is covered at 100% by the plan I had. DO NOT GO HERE OR YOU WILL PAY OUT OF POCKET FOR THINGS THAT SHOULD BE FREE.

My daughter was seeing Dr. Cooper and when she ran out of medication, they refused to refill until…read moreshe was seen again. So I agreed to have her seen again and asked if they could give her a temporary refill until she could be seen. The staff gave me a hard time about it and said they would ask if that was possible. I never heard back, and when I went to the pharmacist about another drug I was having filled, THAT'S when the pharmacy told me it had been refilled. So today I realized that I forgot to write the appointment down and when I called and asked if they could give me the appointment time, the staff member puts me on hold and then comes back and informs me that since I am not my daughter or my daughters mother, I am not allowed to request information. When I countered with "But I made the appointment" I was told there was nothing they could do because it was policy. To which I countered again "Then why did you let me schedule the appointment if I am not allowed to have any information about the appointment?" Staff is not very helpful and from what my daughter tells me, Dr. Cooper is not very patient friendly.

Receptionist was rude and unfriendly. I waited 20 minutes past my appointment to ask why 6 people…read moregot taken to back before me. Receptionist said they were ready and you weren't??? Finally got called back but never saw md. Was in clinic an hour and left. MD called me and said she heard I left. No real apology kept saying there was some confusion. No, you didn't see me in a timely manor. I will find a more professional place where the patients are treated with respect. Would not recommend to anyone.

If I could rate him lower I would. I have my child but should have been under serious care. I…read moreshould have had maternal fetal medicine contacted and he talk to my psychiatrist on the regular. I relapsed shortly after giving birth and I was not under the right supervision I should have been. Should have been high risk due to bi-polar condition. But like I said I have my child and that is that. Actually worst experience of my and families life. Should have been high risk I stress this. He is delusional and didn't see me as needing care. I believe this man is discriminative and judged me on my race.

He is a very good Doctor!!!…read more My only complaint is that he is always overbooked. I called today July 15th and he does not have any availability until September. That's a 2 month wait to see him. I usually end up seeing his NP. I guess there are not enough OBGYN's in Round Rock??

Dr. Sherman took really great care of me during my pregnancy. When we had complications Dr. Sherman…read morewent out of his way to care me and my husband.

He is always late to his appointments. He rushes through your appointments. Made me (and my…read morehusband) feel very uncomfortable. I asked to switch providers and was told I needed his permission to see anyone else. Then he called me a week later giving me permission.. then when I asked for my medical record the front office hung up on me 4 times.. very unprofessional!!!