Ernesto responded quickly with cost and availability. He arrived on time and diagnosed the problem…read moreimmediately (bad cartridges). He proceeded to procure the necessary parts and then installed them without any problems. Total time spent was 1 hour and 45 minutes (including time spent looking for the parts). He fixed the problem efficiently in a professional manner. The cost was not cheap but considering a job well done on the same day it was worth it.

he charges 450 to send a camera down weather it works or not and I said No he said "Sounds good to…read moreme" he cant even spell "Whether" . I could understand if a customer was screaming, which I wasnt, (You should still remain professional and take the high road) the way he spoke to me was very unfriendly like he didn't care and because I gave him a bad review my phone blew up.. seems like a narc excuse to rage on someone.. Check the pics.. do you want to be spoken to like this? I love how in his response he makes assumptions that I cant afford anything.. that should tell you what a jerk he is and NO I don't give All bad reviews. I am not going to allow disrespect either. Go look at the reviews that are not currently rec. There, you'll find the truth. The bottom line is.. if you havent done anything wrong you don't have a reason to defend yourself. BTW I wasn't having a bad day.. your assuming childish crap about that too. Call me some more names... go ahead.. no one will hire your sorry butt now. Stupid lol God forbid you hire this guy and he makes a mistake.. don't count on an apology if he is this defensive! I had a couple other guys come they were very sweet and helpful.

Found Water Heater SOS on Yelp when our tankless water heater stopped working, and I'm glad we did…read more They responded to our inquiry right away and had Andrew out to our house that same morning. Andrew was incredibly professional and thorough in diagnosing the problem. What really impressed us was how he took the time to explain exactly what had gone wrong and walked us through preventative maintenance tips to avoid future issues. It's rare to find a technician who genuinely wants to educate his customers rather than just fix and leave. My wife isn't easily impressed, but she made sure to tell me that if we need a plumber again, she hopes it's Andrew. We'll absolutely be using Water Heater SOS again if needed.

Called them and they came out same day. Fixed within the hour !…read moreGarbage disposal changed , working Cesar was absolutely amazing and thorough-explaining the entire process Would highly recommend!

HIGHLY RECOMMEND THIS COMPANY!…read more Garret, the owner, exceeded our expectations with his professionalism, communication, and genuine care for customer satisfaction. He immediately stepped in, listened carefully, and went above and beyond to make sure we felt valued as customers. It's rare to find a company that truly stands behind their service and treats people with kindness and integrity the way they did. That level of customer care says everything about this company. Thank you again, Garret, for your professionalism and outstanding service. We truly appreciate it and highly recommend this company!

Huge shoutout to Tyler K for the excellent HVAC service! From the moment he arrived, he was…read moreprofessional, friendly, and clearly knew his craft. He took the time to explain what was going on with our system in a way that was easy to understand, and he made sure everything was running perfectly before leaving. It's rare to find someone who combines technical expertise with such great customer care. If you ever need HVAC service, I highly recommend asking specifically for Tyler K. You'll be in great hands!

Excellent service. I had 3 toilets removed and new ones installed. Trenton show up as scheduled and…read moredid an excellent job. The job ran as smoothly as anyone could hope for. Will definitely be contacting them for any future plumbing jobs. BTW, Home Depot's delivery service (who I purchased the toilets from) was also excellent.

They came out did a job on a water pipe break. Was very professional and on time…read more Thank you! Ken

I reached out to Mr Water Heater for a water heater replacement and Sam got back to me same day…read morewith a quote and quickly worked me into his schedule. He didn't try to sell me on more than I needed. They were competitively priced without sacrificing on quality. Sam's work was top notch and efficient. I would highly recommend Mr Water Heater!

Thank goodness for Jason! He repaired my hot water heater when it quit working. I was only getting…read morefreezing cold water and one cold shower was miserable enough. Jason did the work like a champ. He was in and out in 30 minutes or so. It was awesome! He has competitive prices too! I'm really content with the work and how great everything turned out :) thank you!

Great customer service. They came out the next day and did an amazing job with our prv/shut off…read morevalve replacements. Reasonable prices, awesome service, couldn't be happier, Thank you!

We called Pierce Plumbing and they arrived within 30 minutes.!…read more Very fast and knowledgeable explained everything to me. This company is here to help the customer, and is very fair priced. I immediately got a business card and entered the number in my phone.

Alexis Garcia did an amazing job replacing my water heater. I am a single mom who just inherited my…read moremom home and we needed a new water heater asap. I called on a Friday and they had a new one for me Saturday. They even offered to come out same day to replace mine but I wasn't home in the evening. He informed me on everything new he installed to make sure everything is up to code! My mom did not have everything up to code before. Such a relief! Also my dad is across the country and we had an issue transferring money to my account to pay and Alexis was patient with me and waited and we ended up doing a payment over the phone. I couldn't be more happier with the over all service.

From the owner: Water Heaters Only, Inc is a full service water heater repair, replacement & installation company…read moreoffering residential, commercial and tankless water heater service. Founded in 1968, Water Heaters Only, Inc has specialized in water heaters for over half a century. Commitment to customer satisfaction, caring for our customers and keeping prices as low as possible has kept our valued customers returning, decade after decade. All our work is guaranteed & we back the warranty for the products we install including; residential gas & electric water heaters, tankless water heaters, commercial & hybrid water heaters. We are proud to have over 500,000 satisfied customers & will beat any competitors onsite written bid. Call 24 hours a day for same day service, lowest prices and quality customer service. We have specialists available nights, weekends & holidays, with no extra charge! Lowest Prices, Quick Service, Licensed & Insured Since 1968! Specializing in: Murrieta Water Heater Replacement | Murrieta Water Heater Installation | Hot Water Heaters | Tankless Water Heaters | Commercial Water Heater Replacements | Apartment Water Heaters | Restaurant Water Heaters | Murrieta Gas Water Heater Repair

Lets start with the phone call, Maria was exceptional with understanding what we needed. Was able…read moreto get an appt within hours. We loved the text showing a picture of who was showing up. Elijah was early, listened to the issues, then proceeded to explain everything going to be done. The price was very fair. Elijah had to go get parts, but returned fixed everything, cleaned up, showed us what was done and was such a nice, respectful young man. We do not enough words to thank this company, Your name says it all 5 star, but we give you a 100 % customer satisfaction. Will definitely mention you to any and all who ask for a reccomendation. Thank You, JA

I would like to take this opportunity to apologize to the entire staff at five star , plumbing for…read morethe bad review originally posted. After my original review , gabriel and his staff made my home a priority in order to make things right and they went above and beyond that Enrique, and the other gentlemen were very professional, very thorough and I couldn't ask Anything better.They were experts at turning my opinion completely around\nI still have plenty issues , but it's not their fault. Thank you.Honestly say that I trust them now and I understand everything more about my plumbing than ever before.Thank you, Enrique, thank you, Gabriel.By the way. Gabriel , you should make enrique a lead because he definitely knows his stuff so did his helper.. having said that,, thanks again for being professional.thanks again for standing by your word.And thanks for being a five star company

The plumber explained and showed me what was wrong and why it happened. Very polite and clean. I…read morewould definitely call them again if I needed a plumber. And I was even able to make a same day appointment.​

Victor was very professional, in spite of my griping, I was so upset with myself for doing…read moresuch a stupid thing, I dropped the toilet paper holder in the toilet, while flushing it, so please take it from me, make sure to put the lid down before you it a new roll on, it will save you a lot of money.. Thanks for having a listening ear Victor....

Best service in town. Showed up pretty quick. Professional. Definitely call them back.read more

Quick response and professional work. Called out at the end of the day and was able to get the…read moreproblem repaired and water back on. All within an hour of calling.