Wow!! As other reviewers state, Will Martin of Martin…read moreFamily HVAC, exceeds all expectations of a clean, stress free, ultra professional new all-in-one rooftop HVAC removal and installation! As with my other reviews, I may expect a lot. But you work hard for your $, so you deserve the best a company has to offer. Our HVAC of 32 years served us well, but it "was" time to replace. I personally performed most of all the other maintenance issues over the years for this unit, but needed a knowledgeable and consumer satisfaction goal driven company. I located this company, first by researching Rheem/Ruud HVAC systems, since that's what we had. Then I searched Google Maps for the address and what reviews were on Google. I contacted about 7 other companies, including "Costco referral". I received 9+/- estimates. Some were pretty high and a couple that seemed too low. Low bidders will cut corners to make a bigger profit. Seemed the "high" bidders are the ones with dedicated "sales agent" with a lot of overhead expenses, that YOU pay for. The self-employed, owner/operator that has their own name as the company name, really cares about customer satisfaction. IMO I asked my neighbors about their rooftop replacements, and saw the "finished" product, most all with local "companies". I got a better product!! My 45 years in the competitive grocery/home improvement industry allowed me to set guidelines for the company that I would contract with. I also checked for a active C-20 license. (https://www2.cslb.ca.gov/) The communication we had with text, phone and emails were so superior than other companies. I wondered if Will ever slept! The contract, was also detailed, from prep work to clean-up. Pictures of Will Martin's projects, before and after show the detail of his skill. Will has set the bar high for all the other competition to follow, should they choose. He is in a class of all his own!

We just moved into a new house. And the furnace would not light. I call Martin and he told me to…read moresend him a picture of my furnace. He replied back within second telling me how to fix this problem and did not even charge me the next day, he followed up to make sure that my needs were taken care of I always use this Martin because they were truly, honest and loyal to their customers.

Reached out to Val from VA Air Conditioning & Heating as a family friend recommended for HVAC…read moreneeds. Val was very prompt given the peak demand season and ongoing heat wave in Southern California. Appeciate the availability to have a technician sent out to diagnose a leak. Val was able to send Jesus (technician) the next day. Grateful there are no upsales and frills on what is needed to be done. Exceeded all expectation and fixed a clogged pipe in the secondary unit in the attic. Price was reasonable. Definitely recommend VA Air Conditioning & Heating for your HVAC needs. I had reached out to 2 HVAC contractors and they were less communicative on scheduling a visit after providing initial information.

I put out a request for evaporative cooler service estimates and received an abundance of responses…read morevia Yelp. VA AC & Heating were prompt but also very good communicators, asking me questions to help facilitate the project for both myself and their business. Everyone was very professional and clear. Their quotes for service and parts were all fair. The technician was top notch. I highly recommend them!

5 stars all the way! From my initial consult with Kash and the install with Henry and his crew,…read moreeverything went as smooth and professional as can be. This is a family owned business and I immediately recognized it; along with the pride and dedication to the quality of work/service they provide. I obtained 4 different bids but their pricing, warranty, and customer service set them apart. THEY'RE IN A LEAUGE OF THEIR OWN! I will strongly recommend them to all my friends and family in the area for any HVAC needs.

Thank you Hush Air Heating & Air Conditioning., I want to take a moment to do a shout out to my…read moretechnician Brian G. Excellent work, professional, on time, reliable, on time are all describing on how my encounter went with Hush., I have put your contact in my contact list as I know you guys are the ones to call for service on all of my properties. I am a very satisfied customer rating this company A+ service, satisfaction guaranteed. HR Rentals, LLC/Raul Cobian

They were great people. They came on time. The told what the issue was and repaired it. We other…read morecompanies telling us that the parts are no longer available and we need to replace the whole system. Even tho we had it replaced 7 years ago. Lou and his son were great and honest. Thank you Would recommend.

Overall, I highly recommend Lou's heating and Air for any HVAC needs. Their professionalism,…read moreexpertise, and commitment to customer satisfaction truly set them apart. I will definitely be using their services again in the future!

With most "trades", because of the specialization of the service, it's tough to find businesses…read morethat don't take advantage of their customers. This isn't the case with RASP HVAC because the service isn't being provided by a "company" but by the man himself. My brand new AC system installed by the home builder started with a leak that left us with issuing a warranty claim after the first year of operation. The warranty repair never sealed the leak and we ended up with a sweltering home in the middle of summer in just a couple years. I found RASP HVAC on Yelp a few years later and after taking to Joseph thought he might be able to find the leak. Even though he wasn't able to find the leak, Joseph went the extra mile to check every component in the system and even some that aren't so obvious or easily accessible. Knowing he couldn't find the leak, he gave me a discount on the recharge. Although I'll have to continue to deal with my home builder's sloppiness, Joseph's honesty and integrity is what sets him apart from all others in the HVAC industry.

Yet another amazing business found on yelp in the books! Let's be honest, anything HVAC related can…read morebe stressful because of the prices we hear. Heck, we had just recently received a 30k quote from another company sent by AHS- my Home Warranty- ServLegacy. They had recommended replacing everything, Hvac units, ductwork AND furnace- times TWO because of our dual units. They Advised to get everything replaced instead of repaired because just the individual repair would be a weeks possibly months long process?? Uhm ok??? So yes- I found myself searching all over Yelp for second opinions. Our service call thru our home warranty out the window - We figured that we might as well replace them seeing as they were going on 20 years old. Within minutes of my yelp search- I found RASP HVAC with all their glowing reviews. Joe the first of several to be able to come out and give me an estimate. I almost stopped the rest of the scheduled estimates after his visit. Why? He was refreshingly HONEST- he wondered why I wanted a quote for ductwork and furnace- because to him- Everything looked fine- and if it were him- he would just do the HVAC Units. WOW. Not to mention he came in at little over 1/3 of price we had been quoted. Everyone else who came out didn't come anywhere close to his pricing. It also was a neat fact that he had some insight into our need to relocate the new hvacs around the corner of our home due to our future pool building as he had his own recent experience to draw from. Overall, my husband and I were both pleased with our choice and how they turned out! Did I mention there are SUPER quiet compared to our last ones?!

We have had our new HVAC system for a little over 6 months and we are really happy about the…read moreoutcome. Professional staff and installation. Competitive pricing and independently owned. Had our first regularly scheduled service appointment today and it reminded me to give them a shout. Thank you Caribou Team!

Just had our new unit installed. It's been a long time coming. Our unit was over 50 years old and…read moredangerous. They had a big job to do--professional installation and staff. Ask for DJ and Josh.

Adam was extremely knowledgeable, professional, and punctual. I needed both AC units inspected for…read morea listing, and he handled everything efficiently and thoroughly. Communication was clear, the process was smooth, and the work was done in a timely manner. I appreciate his attention to detail and reliability, exactly what you want when working on a transaction. Highly recommend Air-Approved Heating and Air.

Of course my A/C decides not to work last Thursday at the beginning of a 5 day HEAT ADVISORY!!…read more I am fortunate that I bought a home warranty for issues just like this...and there's more! The warranty company assigned the repair to: Air - Approved (Heating & Air Conditioning) As you could imagine, this time of the year and during a heat advisory, all HVAC companies are up to their collective eyeballs in folks needing A/C units fixed. The folks at Air - Approved were on it from start to finish. They provided me a heads up, via email and text, that they had been assigned the job. After our phone conversation I also received an email and text confirming the appointment date and timeframe for when the technicians would arrive. I even got a reminder the day before service they'd becoming and a message informing me they were en route day of service. (Also, the message instructs you to ensure the system is turned off at least 4 hours before they show up which is important. They can't work on an "iced up" system and would have to reschedule. Yes, the system can literally freeze up.) I love this - communication and being kept informed is so import - Well done! The technicians showed up well within the designated appointment time window. I briefly explained what I had observed the A/C system doing and the technician knew exactly what the problem was. He isolated a capacitor that had gone bad and it was the culprit. They performed the repair quickly and were on to their next customer. I couldn't be happier as a customer. I love supporting small and local businesses. Air- Approved has proven themselves through performance and they are now on my "Approved" list of preferred companies to continue doing business with in the future. They were courtesy, efficient, timely, professional, reliable and they followed up after service. If you need HVAC help or you want to be proactive with a preseason preventative maintenance check, Air-Approved has your back!!

Our AC system stopped cooling properly, and Josh L. from Integrity Air came out to diagnose and…read morerepair the issue. He was professional, knowledgeable, and took the time to explain exactly what was going on with the system. Instead of trying to upsell unnecessary repairs, he focused on identifying the problem and getting everything working correctly. Josh arrived on time, was courteous throughout the visit, and made sure the system was running properly before leaving. It's hard to find technicians who are both honest and skilled, and Josh definitely fits that description. If you're looking for a trustworthy HVAC company, I highly recommend Integrity Air and especially Josh L. Thanks again for the great service and getting our AC back up and running!

Cannot be trusted for your actual repairs- and will then avoid you. Very unprofessional when…read moredealing with customer service. Situation: The company came out to my home on May 11th. The technician was here for some time until he "found the issue", but before he did, he tried to sell us on a new unit, stating it was recommended because our unit was not going to last much longer. Our home is only 13 years old, so we proceeded only to do the suggested repairs: a small leak which he taped up and added some freon, which cost $1,600. Exactly two weeks later our AC stopped working again. It was the same issues of the house not cooling, so I knew it had to be the same issue. They sent Adam out the same day. After analyzing the unit he stated, verbatim, that the previous tech "was not honest with us and performed a repair that basically didn't do anything to fix the issue". He even said it was like "filling up a tire with air that has a bunch of nails in it". Mind you, he also stated the first technician no longer works for them. Adam stated the leak was actually much bigger and not what the first tech had even touched. He said however, that our "only" solution was a new unit that would cost $16-18k. This whole process took about 10 minutes at the most, which made the first visit even more bizarre as the first tech was here for a couple of hours and was in and out of the attic, house, etc. At this point we were honest and let Adam know we were thinking about it and going to get a second opinion. We had a senior HVAC tech (who also specializes in commercial HVAC) come out a few days later. He told us a new unit is NOT necessary and FIXED our issue. He also stated that our unit looks good for another 15 years and was actually in great condition. My husband has been trying to get a refund and after 3 weeks, we are still being given the runaround, are being avoided, and have not been refunded. He requested the refund based on the fact that not only did they misdiagnose the issue the first time- but a second time, as again, we were told it was not repairable. My husband has talked to 4 different people all who say the same thing or offer a new "supervisor" to talk to. Yet we never get a call back and my husband just continues to contact them instead. 6/23 he called, and was then called back by Richard from a blocked number. He was very unprofessional and was telling my husband: "things don't work that way" and that they "have to meet in the middle" and that whatever my husband was stating was "here-say". This company not only falsely analyzed the issue once, but twice, as two different techs were not honest on two separate occasions. That, and I would have been conned out of $16-18k. Not to mention I've had to pay for proper repairs, now costing me more than double regardless. My AC is now working great with no issues after having another party repair it. I have pictures, video, and receipts of everything that was performed by my new tech to ensure that my machine was repairable despite what the company had said. I plan on taking the company to small claims court immediately, as no one has cared to resolve the issue and they refuse to have the owner call us. Had I seen a couple of other people here have had this issue also- I would have never used them! It's a shame we almost fell victim to a sales scheme.