This review is long overdue. I've been meaning to write it for quite some time, but life gets busy…read moreand I kept putting it off. After the level of service I've received from Edgar and his team, though, I felt like they deserved the recognition. I've now had two experiences with this company, and both have been outstanding. The first time, my AC wasn't performing the way it should after another HVAC technician had replaced my blower motor. The system was running, but it just wasn't moving enough air throughout my two-story home. Something still didn't seem right. That's when I called Edgar. He came out, took a look, and within minutes identified the issue. He told me, "It's your motor. It's not blowing strong enough." He explained that he could tell right away because the airflow wasn't what it should be, especially for a two-story house. He said I should really be able to hear and feel the air moving much stronger than it was. What really impressed me was his honesty and professionalism. After diagnosing the problem, I asked him what I owed him for coming out. To my surprise, he told me not to worry about it and didn't charge me anything. I ended up contacting the previous HVAC technician, explaining what Edgar had found, and requested a refund for the motor. I then purchased the same motor that originally came with my system and installed it myself. Sure enough, the moment I installed it, the airflow improved immediately and the system started performing the way it should. Edgar was absolutely right. The second time I reached out, I was having an issue with my AC condensate pump and drain line. I wasn't able to get an immediate appointment because they were booked up, but the technician I spoke with was still incredibly helpful over the phone. He took the time to answer my questions and point me in the right direction. Following his advice, I disconnected the hoses and used my shop vac to clear out the drain line. It turned out the problem wasn't even the condensate pump at all. Once I cleared the line, everything started working properly again, saving me from replacing a part that didn't need to be replaced. Both experiences showed me that this company genuinely cares about helping people, not just selling repairs. Everyone I've dealt with has been professional, knowledgeable, honest, and willing to go the extra mile. As someone who works in the trades myself, I really appreciate companies that operate with integrity. Edgar and his team have absolutely earned my business going forward, and I highly recommend them to anyone looking for trustworthy HVAC service.

Excellent experience with Edgar's Air Conditioning. They were thorough, knowledgeable, and quickly…read moreidentified the real issue. After another company came out multiple times and tried to sell me a full unit replacement, these guys correctly diagnosed it as just a faulty switch. Honest, professional, and saved me a lot of money. Highly recommend.

Our AC system stopped cooling properly, and Josh L. from Integrity Air came out to diagnose and…read morerepair the issue. He was professional, knowledgeable, and took the time to explain exactly what was going on with the system. Instead of trying to upsell unnecessary repairs, he focused on identifying the problem and getting everything working correctly. Josh arrived on time, was courteous throughout the visit, and made sure the system was running properly before leaving. It's hard to find technicians who are both honest and skilled, and Josh definitely fits that description. If you're looking for a trustworthy HVAC company, I highly recommend Integrity Air and especially Josh L. Thanks again for the great service and getting our AC back up and running!

Cannot be trusted for your actual repairs- and will then avoid you. Very unprofessional when…read moredealing with customer service. Situation: The company came out to my home on May 11th. The technician was here for some time until he "found the issue", but before he did, he tried to sell us on a new unit, stating it was recommended because our unit was not going to last much longer. Our home is only 13 years old, so we proceeded only to do the suggested repairs: a small leak which he taped up and added some freon, which cost $1,600. Exactly two weeks later our AC stopped working again. It was the same issues of the house not cooling, so I knew it had to be the same issue. They sent Adam out the same day. After analyzing the unit he stated, verbatim, that the previous tech "was not honest with us and performed a repair that basically didn't do anything to fix the issue". He even said it was like "filling up a tire with air that has a bunch of nails in it". Mind you, he also stated the first technician no longer works for them. Adam stated the leak was actually much bigger and not what the first tech had even touched. He said however, that our "only" solution was a new unit that would cost $16-18k. This whole process took about 10 minutes at the most, which made the first visit even more bizarre as the first tech was here for a couple of hours and was in and out of the attic, house, etc. At this point we were honest and let Adam know we were thinking about it and going to get a second opinion. We had a senior HVAC tech (who also specializes in commercial HVAC) come out a few days later. He told us a new unit is NOT necessary and FIXED our issue. He also stated that our unit looks good for another 15 years and was actually in great condition. My husband has been trying to get a refund and after 3 weeks, we are still being given the runaround, are being avoided, and have not been refunded. He requested the refund based on the fact that not only did they misdiagnose the issue the first time- but a second time, as again, we were told it was not repairable. My husband has talked to 4 different people all who say the same thing or offer a new "supervisor" to talk to. Yet we never get a call back and my husband just continues to contact them instead. 6/23 he called, and was then called back by Richard from a blocked number. He was very unprofessional and was telling my husband: "things don't work that way" and that they "have to meet in the middle" and that whatever my husband was stating was "here-say". This company not only falsely analyzed the issue once, but twice, as two different techs were not honest on two separate occasions. That, and I would have been conned out of $16-18k. Not to mention I've had to pay for proper repairs, now costing me more than double regardless. My AC is now working great with no issues after having another party repair it. I have pictures, video, and receipts of everything that was performed by my new tech to ensure that my machine was repairable despite what the company had said. I plan on taking the company to small claims court immediately, as no one has cared to resolve the issue and they refuse to have the owner call us. Had I seen a couple of other people here have had this issue also- I would have never used them! It's a shame we almost fell victim to a sales scheme.

A+++ I highly recommend using J & M Air Conditioning & Heating company, they provided timely…read moreprofessional service. I can't say enough about the integrity of this company, they went above and beyond to take care of the special circumstances of my elderly disabled parents. The J & M team are AMAZING...BIG shout out to Heather for being so incredibly professional, kind and compassionate while handling my customer service request :)

I contacted this company to inspect a persistent musty odor coming through my HVAC system when it…read morerains. The salesperson who came out told me my ducts were "ripped" and needed full replacement, quoting nearly $6,000. He stated this was the only solution to resolve the smell. After I explained that I could not afford that, he then strongly pushed a $1,300 air purifier as something I "really should" purchase. Feeling uneasy, I sought a second opinion from an independent duct specialist and shared the same photos. I was told the ducts are intact and that the outer layer condition does not impact airflow or cause odor. I was also advised that a rain-related musty smell is more consistent with a moisture issue, such as a roof or pipe leak -- not duct failure. This experience was extremely stressful. Being presented with a costly, urgent repair and then upsold an air purifier -- only to later learn the ducts may not be the issue at all -- left me feeling misled. I would strongly encourage others to seek a second opinion before agreeing to major HVAC duct replacements.

Advanced hit the mark. They arrived on time and quickly diagnosed my AC problem. They knew what…read morethey were doing, methodologically moving from one process to another until they found and corrected the air flow problem in my system in the attic. Even though I was apprehensive about this, not once did I feel they were trying to up-sell me some BS diagnosis, straight shooters, highly recommend! In and out in less than an hour, awesome! As for the chick complaining about the part she found on Amazon for $15, get over it, do you really want to run the risk of installing some high voltage part yourself and getting electrocuted, or have a professional do the job, these guys have to make money too, they have overhead and profit to make, get over yourself!!! I would def hire Advanced again, no BS, just quality work, get what you pay for! So pleased with their service and pricing!

They are scammers. Take advantage of seniors …read more They came at night twice. I could not see what he was doing. Told me that the unit was titled and needed to level. Could not see what he did. Next day I went to see if it was level and it was still titled. Call office did not get back. Call the home service insurance and they did not get involved( which I cancelled after this matter) I lost $200

Our air conditioner stopped working, so we called J & I Heating & Air Conditioning. They came out…read morethe same day and fixed the issue quickly. Juan was very friendly and informative, sharing tips on how to keep the system in good shape. I also appreciate that he picked up a return air filter for our hallway, as ours needed replacing. I highly recommend J & I Heating & Air Conditioning.

Just moved into a new place and originally requested duct cleaning, but the ducts were in poor…read morecondition and couldn't be cleaned without damage. After discussing options, I decided to install minisplit units instead. Juan and his team located the equipment and installed everything the next day, one main unit in the living room and one in each bedroom. Very professional, installation looks great, and the system works perfectly. It's been a month now and I'm really happy with it. Highly recommend.

Turned on my AC for the first time of the year the other day. AC was not blowing cold air, swapped…read moreout the capacitor myself and got it working, however it wasn't blowing cold air very well. Called Anthony up and he serviced the AC Unit and addressed a few things for my setup. He was extremely knowledgeable and passionate for his craft. Prices were reasonable and I couldn't have had a better experience. He works real quickly, accurately and has great attention to detail. Look no further if you're in the Hemet/Perris/Menifee/Idyllwild areas. This is your guy.

Very Reliable, amazing quick service 100% recommend his services…read more Very professional as well

A/C not running properly. Called and had service within 2 hours. Third time we've used this Co in…read morethe last 10 years. Always prompt and friendly.

Bought a smart thermostat, but my handyman would not install it. Suggested I contact an HVAC…read moreprofessional. Dunham & Son advertise that they installed thermostats, so I called and he came over the same day and installed. Only took about 15 minutes for installation and setup on an app. Great service.

We had an issue with the drains in our bathroom, so Hernan came out to service them and did an…read moreawesome job. He was very friendly, professional, and worked quickly to resolve the issue; he gave a thorough explanation of what he was going to do, and I appreciate that he didn't try to upsell or pressure us for any additional services. It was a five-star experience going with All City Plumbing--thank you, Hernan!

From the very first phone call, I had a great experience with All City Plumbing. I spoke with…read moreJazmine, who was friendly, professional, and took the time to listen as I explained that the floorboards in our main bedroom were wet and we were worried we had a slab leak. She scheduled us for the first available appointment at 8:00 a.m. the very next morning. Our technician, Alexis, arrived on time and was incredibly respectful and professional. He walked through the issue with my brother and father, performed a thorough assessment, and clearly explained exactly what was causing the problem. After a brief conversation with my brother, it was obvious that Alexis and All City Plumbing were the company we wanted to trust with the repair. Alexis was extremely knowledgeable and took the time to explain everything he was doing. He even showed us, using a camera scope, that our pipes were clear and free of tree roots. That gave us tremendous peace of mind and ended up saving us a lot of money by avoiding unnecessary work. The quality of service, honesty, and professionalism were outstanding. On top of that, the work is backed by a one-year warranty, which gives us even more confidence in the repair. We will absolutely be calling All City Plumbing again for any future plumbing needs. Highly recommend!

We had an appointment for a maintenance check on our AC and decided to get a new unit. Mike came…read moreand was professional, friendly and explained everything to us. They returned a couple days later and performed the installation. We would recommend AQS for your needs.

They advertised free in-person estimates on Facebook; but when I called to set up an appointment,…read moreand they learned that I wanted an estimate to repair my existing system instead of an estimate to REPLACE it, they told me there'd be a $99 charge to come out. After complaining that their advertising was false as to "FREE" estimates I eventually went ahead and made an appointment for them to come out. Roughly 2-hours later I received the following text message "Thank you Anthony for reaching out! However, Johnson Valley is outside of our service area. Thank you and have a good day." Seriously?? If I don't buy a new system, suddenly I'm outside their service area? I called their number that I found on Facebook, and their own AI assistant CONFIRMED that they DO service that area. I asked to speak to a person; explained the entire situation and then the lady told me that the AI assistant was wrong. UNBELIEVABLE!!! Watch out for these people as all they want to do is upsell people what they do not want or need and failure to agree to a replacement visit will likely end with "we don't service your area" or some other lame excuse. All this did was waste a day and set me back in terms of getting my system fixed. Bad business practices like this ... NOT COOL! Look elsewhere for more honest reputable companies that do not blatantly lie to their prospective customers or falsely advertise free estimates. Good Luck if you decide to deal with AQS Heating And Air out of Hemet, CA.