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    Preferred RV

    2.3 (6 reviews)
    Closed 8:00 am - 6:00 pm
    Updated 3 months ago

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    Tyler's Mobile Boat & Rv Service

    Tyler's Mobile Boat & Rv Service

    1.0
    (1 review)

    I rarely leave reviews, but this one needs to be said -- this was one of the most unprofessional,…read moremisleading, and frustrating experiences I've ever had with any service provider. I booked a boat repair appointment and clearly explained the issue over the phone. I was told confidently, "Yes, we handle this type of repair all the time." They explained the pricing as follows: $75 deposit to confirm the visit, and a $175 flat fee for the first diagnostic hour -- which would only be charged if no repair was done. If a repair proceeded, that $175 would be fully applied to the repair cost. I paid the deposit and scheduled the visit in good faith. At the appointment, the mechanic -- Tyler, who also identified himself as the co-owner and said his father Jeff was his partner -- showed up clearly inexperienced. Per his own words, he had been fired on the spot from his previous mechanic job. He had no idea how to diagnose the issue. Instead, he fumbled around, calling friends and his dad, and flipping through the manual. This, after I was assured over the phone that they were qualified for this exact issue. When I asked what was going on, Tyler admitted: "I can't figure it out. I'll refund you the $75 because I can't fix it." But he didn't just fail -- he left my boat in worse condition than when he arrived, with tampered and potentially damaged electrical systems. I'm now considering legal action for financial loss and emotional stress. Then came the final insult: they sent me a $750 invoice -- despite Tyler's clear promise not to charge me and to refund the deposit. I followed up and spoke with him again. He told me he'd "have accounting reach out to fix it," but no one ever followed up. After more ignored calls, I finally reached someone by phone -- whom I believe was Jeff, based on what Tyler told me (that Jeff is his father and co-owner). That person told me they would take me to court if I didn't pay. This company misrepresented their capabilities, broke their word, possibly damaged my boat, and tried to bill me for hundreds of dollars after delivering no legitimate service. Stay far away from this business. What I experienced wasn't just incompetence -- it was deceptive, disorganized, and potentially predatory.

    From the owner: Utah's Premier Mobile Boat Maintenance and RV Repair Service. *For Models Newer Than 1998 & 19+…read morefeet* We make maintaining your Boat and RV convenient. From check engine lights, oil changes, summarizations, and impeller changes to full tune ups, or even detailing and upholstery repairs, we've got you covered. **HERE’S WHAT DON’T DO: 1.Work on models older than 1998 or shorter than 19ft. 2.Any carburetor adjustments. 3.RV Black tank repairs or sanitation systems. 4.Full roof reseals or complete roof replacements. 5.Any Dry-rotted wood or subfloor replacements. 6.Full engine replacements or cracked blocks. 7.Work on any Diesel or 2-Stroke motors. 8.Major electrical re-wiring. 9.RV Slide-out removals, realignments, or structural work. 10. Fiberglass or siding repairs. 11.Frame welding or structural repairs. 12. ANY Work on your truck or tow vehicle. 13.And Most Importantly, **We Don’t Work On Anything You've Already Disassembled & Don't Know How To Reassemble.

    General RV Center

    General RV Center

    3.3
    (7 reviews)

    CAN'T RECOMMEND SOUTH WEBER GENERAL RV HIGHLY ENOUGH!…read more My husband and I were looking to trade in our 8 year old Eclipse Attitude for a Grand Design Momentum. We initially worked with Ron in sales, who was incredibly knowledgable about the GD line. Our first visit, we looked at a brand new unit, and decided we didn't love the interior. A few weeks later, a 2022 came in to their lot and we contacted Ron to see it. It was missing a generator, and that was a bit of a speed bump for us. The Sales Manager, Brock, jumped in to help. He secured us a brand new generator, and had it installed. He went above and beyond for us to keep our business, and get us into the GD we wanted! They also gave us a value on our trade in that we were happy about, and went out of their way yet again to meet us at a price point that made us happy! Grier in finance was SUCH a joy to work with - he made the transaction not only simple and seamless but FUN!! Even with a couple of hiccups along the way, the entire team we worked with was kind, patient, understanding, and treated us like friends more than customers. Ellie and Monica were always communicating with us, and were both SO sweet and kind. Our tech who gave us the rundown on our new unit, Kaden, was SO full of information, tips, tricks, and we genuinely enjoyed our time with him as he walked us through the unit before we took it home. He was VERY thorough, covered every detail, answered every question, and did it with patience and kindness every step of the way. It was clear he was not letting us take it home until he ensured that every single thing worked perfectly! To the team at General RV in South Weber, THANK YOU. You made this experience one my husband and I will never forget, and we will continue to recommend this place to every single friend and family member in the market for a new or used RV. CHEERS!!!!

    We are extremely disappointed with General RV. We purchased a brand-new RV with defective heating…read moreand electrical systems. Despite numerous attempts to have these issues repaired or replaced, the problems persist. At this point, the RV appears to be a lemon, as they have been unable to resolve the defects. Parts continue to be ordered and replaced, but the repeated repair attempts have been unsuccessful, leaving us with an unusable RV and no clear resolution.

    Preferred RV - rvrepair - Updated August 2026

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