I went to this urgent care for a sharp pain in my right shoulder. They immediately got me in and on…read moresome pain medicine! Very quick, very easy process! I will definitely be back anytime I need a doctor. Thank you for the amazing service!!!

Would not go here. Went here a week ago for an upper respiratory infection. A week later I'm not…read moreany better. I call up there today to see if they can do anything for me. I'm not looking for anything major maybe a slight discount? Spent $200 on my first visit and I'm not any better a week later. In fact, I feel worse I'm told I can come back in. But it will be a totally new visit. And the fact that I was there a week ago for the same thing will not matter. Find a different place to spend your money.

I had a CT scan and an MRI on 2-11-26. The center has a wonderful staff. They work hard to get the…read moreneeded images. I highly recommend this imaging center

I had to go in for an MRI and I had a great experience with the front desk and MRI tech. The…read moreenvironment was clean, calm and everyone was very personable. The location was convenient and easy to find as well.

This place rocks. I came in with shortness of breath and tachycardia and mild chest pain, I didn't…read moreeven sit down in the waiting room. They took me straight to a room had me hooked up to monitors and all that stuff just like in no time, staff was excellent very well informed. They were in constant touch with my Cardiologist, the doctor there came in three or four times to check on me. I can't see enough good things about it.

We have taken a beloved Family member to this hospital several times. We cannot express the…read moregratitude that we have for this team of Doctors, Nurses, Techs, all Assistants, all Staff members; and everyone associated with this hospital. They are incredible and have taken the best care of our family member. We are very thankful for each of them! This is a 5-star medical facility that our family highly recommends. Thank you all again.

I went there for an acute gallbladder issue. They ran a bunch of tests and determined it was an…read moreacutely distended gallbladder. They sent me home and told me to follow up with a surgeon?? I found a surgeon the next day who was upset that they didn't immediately send me to the ER. Because they did not, the gallbladder died before the surgery a couple of days later which caused further issues. Additionally, I asked four different people about checking in for insurance, etc. I was there for several hours before someone addressed this. As you can guess, I am getting numerous additional bills. I would NOT recommend this place for an emergency.

Poor front desk staff: We rushed our four-year-old son…read moreinto the ER for what we thought was a terrible asthma attack that had already be going on for 30mins. He had shortness of breath and alot of discomfort. As a scared mother I ran up to the front desk and said my son can't breathe we need help right away. The front desk woman paused, looked right me and rolled her eyes. As if to indicate I was being dramatic. She took her time getting our information down with alot of attitude and called in shortness of breath after a good 10mins. She was joking with the other staff in the background and had no professional or urgency. My son ended up being very sick and needed breathing support for several day afterwards. The carelessness continued when we found out his medications were not called in and he had to wait another day for medication he needed. I'm pissed but my child suffered. He deserved better care.

Amazing all around. Just went in today for the first time and turns out I had a yucky case of…read morestrep. They where AMAZING. From the front desk all the way to the back. I also had my 4yr old with me , we don't do iPads so he brings a backpack with toys with him and likes to talk, he can and will talk your ear off. Not one person seemed annoyed and even engaged with him! It made me so happy to see people genuinely care for not only me. But took the time to interact with my son. I felt very well taken care of today and have been talking about it all day. Would recommend to anyone. They gave me shots and made sure to get me on track to getting better asap. In which I already am! Cant say enough good things. Thank you thank you

Extremely disappointing and disrespectful experience…read more I would strongly caution other parents about this clinic based on my experience. I want to make it clear that the two female nurses who cared for my child were wonderful. They were kind, respectful, compassionate, and professional, and I genuinely appreciate the way they treated both me and my child. Unfortunately, my experience with the gentleman nurse who took over the shift was completely different. Rogelio was extremely rude, dismissive, and disrespectful toward me as a parent. I made a decision regarding a specific procedure for my child and clearly communicated that I did not consent to it. Rather than respectfully listening to my concerns and having a professional conversation with me, he became visibly frustrated and belittling toward my choices. I felt as though my concerns about my own child's health were being dismissed simply because I did not agree with him. There is a huge difference between educating a parent about a medical recommendation and making that parent feel talked down to or disrespected for having questions and making a decision. What made the situation even more frustrating was that his attitude changed only after I contacted my mother-in-law, who is a PA, and asked her to speak with him. Once another medical professional was involved in the conversation, his demeanor suddenly became much more respectful and cooperative. That honestly made the entire situation even more disappointing. I should not have needed to call another healthcare professional for my concerns to be taken seriously. Parents should feel comfortable advocating for their children without being belittled, intimidated, or treated as though their opinions don't matter. I was advocating for my child, and I expected to be treated with basic respect. I am grateful for the two female nurses who were genuinely kind and professional, but unfortunately, the experience with Rogelio completely overshadowed the positive care we received from them. I will not be returning my family to this clinic. I sincerely hope management takes this complaint seriously and addresses how parents are spoken to and treated when they have questions or make decisions regarding their child's care. No parent should have to feel disrespected or intimidated for advocating for their own child.

I had heard wonderful things about Breeze Urgent Cares, and I suggested that a friend go to this…read morelocation when she was having sudden onset shoulder pain. She was very upfront with the reason for her visit at the time of check-in and was charged $180 to be seen. They did NOTHING for her. She was told that they could not (or would not) write an order for a shoulder MRI. They suggested that she go to Direct Orthopedic Care instead. However, there was no refund of her payment. The front desk person should have been upfront that they do not do outside imaging referrals. Instead, they were too busy collecting her $180... Perhaps patient visits like this pay for the fancy lobby cappuccino machine? If you are experiencing any kind of muscular skeletal pain, don't bother wasting your time or money here...

Absolutely awful experience!!! Came in with no one on the…read morewaiting room, was asked if I knew my copay. No I didn't, tried looking but never assumed looking for that would keep my child who might have a broken from being seen. I took a work call while waiting which then I was told further delayed my child from being seen. And at least one other walk in went ahead of us. The gal at the desk was rude and didn't care one bit. Heard her speak on the phone to others and truly had no interest in being a helpful person. Appalled at the experience given we have paid the 206 every other time without incident.

The actual visit and test was fine, it's getting the results that's difficult. It took calls from…read moremy doctor's office and from me to get the results to the doctor. Solis failed to send the results to me. I called and requested the results, and was told they would send them that day. Three-plus weeks later, I had not received the results. I called again. Had to go through Solis' call center. Takes at least 20 minutes for them to connect me to Denton. Another 15 minutes for Denton to answer. Denton now claims I have to come in to sign paperwork (again) or print out a form from the Solis' website and send it to Solis before Solis will release my results to me. (Other labs have always sent me a copy via mail or email of my test results.) And the staff member I talked with thought it was humorous--actually laughed--that I was annoyed Solis had not sent my results. I won't use Solis again.

This was the best medical experience I've had in years! This was my first mammogram and I had no…read moreidea what to expect, but my experience with the office was outstanding. Everyone I dealt with was very kind, helpful and respectful. I couldn't have asked for a better staff to put my concerns at ease, especially Rebecca! The initial appointment process is not with the people in the office. I received an automated call and text a few days after the referral. The message directed for a call back or to schedule an appointment online. When going to the website, you have to choose your location and choose from 15 min increments for appointments.  I opted to call back, but it does route you to someone who makes appointments for all the locations. I do want to say the woman who scheduled me was very polite and patient, answered all my questions and made sure to tell me things I wouldn't know since it was my first time, such as not wearing any deodorant, perfume or lotion to the appointment.  The Rayzor Ranch location was booked until after the New Year, but she suggested this location because they had openings, including Saturdays! That was so convenient with my work schedule, but I think some of her info was outdated as she referred to this location as Denton Regional (correct address, but it's the Professional Building next to Medical City, Suite 211) and told me to be at least 15 minutes early to my 7:45am appointment. While they are open 7am-4:30pm on weekdays, they didn't even open until a few minutes before 7:45am on Saturday. These discrepancies didn't bother me, but I could see someone being upset/anxious because of it. The website doesn't have these discrepancies.  What I absolutely love is their system automatically reminds you of the appointment via text and email multiple times. My appointment was on a Saturday and I received those reminders the Monday and Friday of both that week and the week before. The reminders also give you the option to reschedule, so I was actually very comfortable making the next appointment during registration, because I knew I wouldn't have to keep track of the dates insurance would cover and rescheduling is so easy. While in the registration process, I heard several interesting things. One was they had some sort of translator that they were using on a phone call- fancy technology. Another, is that someone was paying out of pocket without insurance and it was $72, not bad compared to other medical procedures. Lyssa helped me with the fairly short registration process. There were only 2 slight delays and both had to do with my PCP not forwarding all my information with the referral. They need to scan a physical insurance card and if you are like me, with only a digital one, they will need to text you a link to upload it. The text didn't work after 3 times, but an email with the link worked just fine. The other part was the family medical history, I have a detailed sheet of my family medical history, but I didn't bring it with me because I thought it was sent from my PCP and this made me anxious that I wasn't prepared to go off my memory with only 1 cup of coffee as support. However, she assured me it was ok if I was unsure of ages etc and to just fill out what I could for breast and ovarian cancer. After I entered the 5th family member, she empathetically told me it was enough and that I clearly had a strong family history and should definitely keep up with the annual appointments. This was the opposite of any medical experience I've had in the last 2 years as I have been blown off by PCP's and insurance companies in an attempt to get testing suggested by my father's oncologist. Rebecca was also emphatic about me keeping up with my appointments because I have such a strong family history. I swear, these women made me feel so validated on this topic without any prompting- what a breath of fresh air! They walked me back to a very clean waiting room with multiple changing rooms and lockers to undress from the waist up and put on what is essentially a pancho in scrub form. You put your items in lockers with keys that have celebrity names (I got Lucille Ball) and take the key on a bracelet and wait in a chair. This process was impressively efficient and fast, I sat less than 90 seconds before Rebecca called me and walked me down the hallway to where the scans are done. She had a great beside manner and did a great job of explaining the entire process to me and putting me at ease. She was thorough and did one of the 4 scans again to ensure it was clear, asking me if I was okay and encouraging me throughout. The entire process was less than 10 minutes and completely painless and I felt comfortable and respected the entire time. She was a complete blessing.  After that, I was done and out as the registration process takes care of all scheduling/payment in advance. I received the results via email early Tuesday. I can't believe it was so easy!

It's nice to know you can go somewhere to have a quick check up, during flu season and get better…read moretreatment faster

Jekyll and Hyde…read more This is my second visit, the first one went perfect. Five stars. My second visit was way different. Basically a train wreck and a not so bright staff. Screwed up a couple things and the staff did not seem very knowledgeable. The obvious is their staff can vary quite a bit regarding a particular day.