I had a hearing evaluation today with Abigail. Not only was…read moreAbigail very knowledgeable and generous in sharing her time and experience, she was incredibly responsive to adjusting my hearing aids based on the test results and updating my devices. Could not have been more satisfied.

Dr. Brian Fligor is THE GUY for musicians' in ear monitor impressions. I visited Brian for the…read morefirst time this September, and had a great experience getting the impressions done for a new pair of in ears.This is the 3rd pair of custom in ear monitors I've owned, and by far the best fit I've ever had, thanks to Dr. Fligor. I highly recommend Dr. Fligor to all of my musician colleagues, or anyone who needs ear impressions taken!

I went to their office located in a temporary employment agency in downtown Worcester. It was an…read moreempty office, with empty bookshelves, with a laptop and suitcase. Have traveling hearing aide salesman vibes. He did the exam which was not like any other hearing exam I've had. I didn't get a copy of my test or even explained my results. He insisted I needed new hearing aides even though my others are under 3 years old(because my insurance would cover them), we E though mine were too of the line oticon. I was set to pick them up on February 14th at 9am. I arrive at the office, after paying for parking and walking a good distance, only to get a call at 8:55am saying he wouldn't be able to make it because of a medical emergency. I get things happen, but you knew you needed to leave for the office well before 8:55 and that you weren't going to make it for 9am. I told them I no longer wanted to do business with them and to return my hearing aides so I could go to a new provider for them. They called me 6 times over the following week and I told them on 2 other occasions I did not want the hearing aides, yet they still have not done the return process almost 2 weeks later. I can't see another provider until they do so here I am waiting for something that should have been completed. I'm told it could take 2 more weeks. The whole thing was the strangest interactions I've ever had with a medical office.

STAY AWAY !!! Appt cancelled 4 times for my elderly mother. last time they canceled the morning of…read more No one answers the phone, customer service is terrible. Save yourself the frustration

Dr. Hadlock helped me with my Bells Palsy and is the most competent and caring doctor one could…read morehope for to deal with facial paralysis. My local doctor suggested sewing my eye shut as a response to my eye not closing but when I saw her, she put a tiny platinum weight into my eyelid to help it close. Talk about night and day treatment going from someone who does not know best practices to one who sets the standard for best practices! She has done a Cross Facial Nerve Graft and Grascillus Muscle Transfer as a response to my paralysis and helped me feel better as a person who could then communicate more effectively with the world around me. Every time I have been in her office she is teaching others how to serve patients and I used the word serve because when I go there I feel as if I am a very important person who is getting a queen's treatment. Her staff is amazing and helpful - Bailey helps with logistics when I'm flying there and Mara, the PT is outstanding as well! Thanks Dr. H!

I really liked going to Dr. Allison. She is very knowledgeable and unlike many doctors will sit and…read morelisten while you ask questions and will address all of them. She is great and I would definitely recommend her.

From the owner: Tufts Medical Center, a world-renowned academic medical center, has provided exceptional care…read moreacross New England for over two centuries. From our primary care to our level one trauma center to our leading heart transplant program and over 100 specialties and services, our clinicians deliver innovative, patient-centered care every day. Tufts Medical Center is the principal teaching hospital for Tufts University School of Medicine and a leading research institution, conducting game-changing medical and health policy research.

I had a similar bad experience with Dr. Tsao as someone else stated. On October 15th I paid $150.00…read morefor a consultation with Dr. Tsao for hair laser removal on my face. I was told during my consultation with Dr. Tsao that she would apply my consultation money to the procedure and that they had the equipment to do the laser treatment for my skin type. She said I should book an appointment, immediately. My scheduled appointment for 12/2/21 was cancelled on the day of the appointment and I was told that their equipment was broken and that they did not know when it would be working. After calling and speaking to someone from their office on numerous occasions for an update they still couldn't tell me when the equipment would be in. And to make matters worse, Dr. Tsao lied about applying my consultation to my procedure stating that she had never said that and that I misunderstood. So after getting the run around, I called and asked for a refund on my consultation payment. I spoke with the office manager and stated that I made the consult with the understanding that the office had the equipment to do the job and since they don't have the equipment I wanted my consultation payment refunded. However, the office refused to comply. I was cheated out of my money. So, I put a complaint out to the Attorney General's office and the State Health Care Depatment. MGH should be ashamed of their deceptive and fraudulent business.

No ethics. Just about the money! I was told that it was 600…read morefor the area. After 1 min. ( precisely: 15 seconds) skin rejuvenation was done? Hello? I just sat down! They manipulate! I was not given any written documents before-head. I asked the doctor why I wasn't treated the entire area as discussed and agreed. The doctor Matthew said if you pay another half previous money I asked for, I can do a little more ( indicating another 5 seconds of the area that was not treated) (which is different than what we agreed upon before) When I told the nurse all the reviews I read about people who have done this treatment takes 30 mins rather than 10 -15 seconds. The nurse just said this is an expert, if you want to do it a little more, you should book another appointment and there will not be appointments available for at least a few months. Then she changed her tone. This experience at the hospital shocked my view towards ethics in doctors. Then you will be told to pay. The receipt does not say any item- based details. It just listed that they swiped my card for this amount of money . There is a lot of corruption in the hospital dermatology department! Sooner or later these people who just chase the money and don't care about ethics will be in big trouble!

Amazing guy--- met him last week, explained everything so well! Was patient, made my wife and I…read morefeel safe. Just a great impression.

Dr. Zeitel was not able to help me but was extremely kind and thorough. He tells it like it is.read more