I went for a procedure at Melrose Wakefield on Wednesday... The staff was so helpful... from the…read moregentlemen at the information booth... to the women at the Surgical check in... I did not catch her name but she was amazing... I was in the wrong place and she took me to where I had to be on the fourth fl..... the women at the check in on the Fourth fl.... was also so friendly and Amazing... along with the nurses and staff that helped me... They all made a stressful day alot better....

would never recommend this hospital at all to anyone it is still the same as years ago nothing has…read morechanged from bad to good. It was a very bad experience for me. no body cares about you. all the nurses are never around the only time you see them is to only give you medications. they say they are to busy and can't answer your problems. And when I was discharged they just ok you can leave you are good to go home. And didn't give you any Transportation home either call someone ore take a bus to your house. And other people were older than they even want to help them get home. i would never never Take anyone to that Hospital ever ever it was in Very poor Condition like years ago and it hasn't changed. hood Luck stop Old Melrose Wakefield Field Hospital. Which Changed There Name to Tufts Medical my answer is a number 0 for a poor Hospital. Thank You

The worst so called medical care i ever encountered, actually took me close to 3 months to even get…read morean appointment. When I was seen this so called Doctor asked me a few questions, no physical exam, scribbled a script for PT. the physical therapy I went to would not accept the prescription because he did not fill out all the Info. What a waste of time. unfortunately I could not rate this a zero.

The most disgraceful phone experience I have ever had on a professional level. Their secretary,…read moreJasmine, refused to speak with me and proceeded to answer and hang up on my call over twenty times because I did in fact attempt to connect over twenty times as it was regarding to a legal matter with one of their patients. This patient will now have medical care delayed once again due to not being able to connect. Regardless of if you think the call is relevant you should never hang up on the caller without taking a message or attempting to transfer if you cannot assist because every call for this establishment is regarding someone else's pain. Who are you to decide that it's not worth your time? Disgusting.

my 12 yo granddaughter had a tooth pulled. she was very nervous but the staff went above and…read morebeyond to it her at ease. my granddaughter has severe social anxiety so the anesthesiologist had other staff leave the room and i was invited to stay while she went to sleep. my granddaughter was given the choice about using an IV or mask to go to sleep. the care and respect the entire staff showed us was amazing! thank you all for being so kind!!

Was referred here by my dentist. I am a very anxious type of patient when it comes to anything…read moredental right from the start I was totally at ease from the friendly receptionist to the dentist assistant. I left there totally feeling a little bit less anxious Thank you

Dr Casey is the best! Our three kids see Dr Casey for orthodontia (and related monitoring) and we…read morelove knowing that she is looking out for our kids. She and her staff are so patient and kind, ready to answer all my questions, and really make all of us feel comfortable.

Very difficult to work with. Gave her deposit, decided to go somewhere else and she wouldn't return…read moremost of the deposit.

I rarely review medical practitioners but Dr Schweier truly deserves a five star for his warm…read moreprofessional bedside manner, meticulous examination and very effective but gentle treatment of oral cavity as well as other dental issues. I can tell he has a 'patient first' mentality and is very honest in his assessment. He won't advise you treatments (especially costly ones) unless he feels you truly need it. I've had my fair share of dentists in three different states (NYC, GA, NC) but Dr. Schweier by far is the best. I can say this because (1) right before Labor Day, I woke up with severe tooth ache. I had no idea why. The clinic was able to see me that same day and Dr Schweier was able to quickly pinpoint the root cause after a thorough examination -- it turned out my tooth nerve had died and I needed a root canal. He had a strong sense of urgency and really wanted to make sure this gets addressed ASAP as more severe things can happen if the root canal treatment gets postponed. Keep in mind root canal is not a short process and I was nervous about going back home with a tooth ache and things getting worse. Even though he had a tight schedule, he was gracious enough to move things around and treated me right away! If he hadn't done that, my Labor Day weekend would've been miserable with the severe front tooth ache and I would be worried about infection. I really appreciate his sense of urgency and care for me! (2) I dread any form of cavity drilling and mentioned this to Dr. Schweier. In my experience, anesthesia never eliminated the pain and that nerve pinching discomfort from drilling. But today during my visit, Dr. Schweier and his assistant Joice were super gentle and made the drilling and cavity filling absolutely painless!!! To my surprise, this is a first for me! He joked he'll increase the anesthesia dosage but I'm sure his skilled techniques played a big role. He and Joice really make a great team and he treats his staff with respect which is great. (3)receptionists and assistants are very professional and nice. I also got my teeth cleaned here by the hygienist - she's very thorough and takes her time. I definitely recommend Dr. Schweier for anyone!

I cannot say enough good things about Melrose Family Dentistry - from the receptionists Erin and…read moreAmy, who have nothing but patience when I have to move my appts around due to work, to the OUTSTANDING teeth cleaning that I received from Kaitlyn (seriously they felt newly clean for a week!). Easy parking, adurable old house and state of the art equipment. What's not to love? If you're looking for a 5 star dental experience, look no further - Melrose Family Dentistry is the spot for you.

I had to get some dental work done before an upcoming surgery and Dr. Leno handled all my questions…read more& concerns in a friendly & professional manner. While in the chair i felt totally at ease in knowing i was in good hands. My dental problems were all addressed in under one hour. Amazing work Dr.Leno & staff. I Highly recommended Melrose Dental Group with Dr. Leno for all your dental needs! Thanks Doc.

Dr Leno explains all technical aspects of dental care, honors patient choice when possible, and is…read morewarm and empathetic. The office staff is highly competent as well.

The moment I walked into Shields I was treated with extremely friendly staff from the receptionists…read moredesk, to the pre op area. As soon as I was settled into pre op I was treated extremely well by a very friendly nursing staff to the time I go into OR greeted by extremely friendly doctors and anesthesiologists. Treated like a vip all the way and for minor procedures everyone here treats everybody with the utmost of care. Payment plans are extremely flexible even though it seems like a lot their service outweighs the cost of this facility . Definitely will consider these people again if the need arises ice again. Thank you everyone at Shields Surgical Center for a very positive and stress free experience.

I am addressing Chronic pain that is always met with the most caring/concerned and respect for me…read moreas a patient at the Clinic. The staff is wonderful, working in that environment is most often met with patients that are not on their best behavior, in pain who can be ? The staff always remains so optomistic. This is my second visit and the results are great. Dr. Lubrano is the best, concerned with making me feel better and he did.

I had a very concerning experience at Winchester Hospital when I brought my mother in with…read moreextremely high blood pressure (202/87). Upon arrival, they performed an EKG, X-rays, and blood work--but then left her sitting in the waiting room for over 8 hours without treatment or monitoring. Given her condition, this was alarming and felt unsafe. When we were finally brought to a room, we were seen by a nurse practitioner who, while polite, informed us we would not be seeing a physician as he had 12 years experience. After additional blood work, he returned and said she would be discharged if she could walk. A staff member walked her for approximately 10 seconds and cleared her. I specifically asked why she was being discharged with blood pressure still over 200, and was told she was "fine" and that her primary care doctor would need to manage it. This response was both dismissive and deeply concerning given the potential severity of hypertensive crisis. The lack of urgency, minimal evaluation before discharge, and dismissal of a dangerously high blood pressure reading left us feeling frustrated and worried for her safety. I would not expect this level of care--or lack thereof--from a hospital in a serious situation.

I have been going here since they first open and the staff is amazing ! They are extremely…read moreknowledgeable and beyond helpful. You can tell them what you're looking for and what you're not looking for and they can give you their recommendations. The quality of the product is always good and I have never had a problem. The staff really makes the experience great .

The usual people i love and have amazing customer service are always there, Mike was a big help…read morethis time not only patient but Super informative. The Ipad went funky and he was quick to help. Thank you Mike

Great practice, love Amy and other PA- haven't met doc but heard he's nice... staff super helpful…read moreand friendly.

The dermatologist didn't seem knowledgeable and her solution to everything is writing a…read moreprescription.