There customer service was get i was unprepared and not ready but they treated me like a human…read morebeing and not a sloppy unprepared person i respect that greatly they tried everything they could to help and because they helped me when I just didn't have the mental capacity to now im looking forward to our appointment haven't had treatment like that in awhile

We went there for SHRINE appointment. The lady took our appointment was very nice and very helpful…read more We got all the information we need for our retirement insurance choices. Hope they continue to offer the service without getting cut by the latest WH administration. The services are vital for the seniors

My mother-in-law was released from the hospital and my wife was unable to take the time from work…read moreto take care of her 24/7. After looking into several agencies it was nice to find one that had reasonable rates. The two care givers that came to her house were pleasant, caring and and very helpfull. They got her lunch, made sure she took her medicine along with helping her with some of the household chores.

From the owner: Northeast In Home Care provides the necessary help to meet all the daily needs of homebound…read moreindividuals. Whether it's a friendly visitor for supervision, or assistance with hands-on personal care, a trained professional will formulate a care plan through consultation with the physician, client and family. Our Home Companions, Certified Personal Assistants, Personal Care Aides, 24-Hour Care, Live-ins, Daily Care and Overnights are available to you 24 hours a day, 365 days a year.

We have used Adams Healthcare to supplement my father's caretaking as he is a fall risk and…read morerequires 24/7. I have found that the caretakers through Adam's are very respectful of the client and they family. They provide the level of communication you desire - if you want to get updates daily or every few hours, they will accomodate. We also had a direct contact who would share when a new caretaker was joining the team or if there was someone who had a conflict and someone new was filling in. I didn't have to worry that my father had safe coverage and that he was receiving a high quality of care. They also worked well with my father's memory care facility and with the hospice nurses. There are a lot of moving parts sometimes that can make communication and coordination complex, but Adams is very proactive and accomodating.

We have been using Adams Healthcare and Staffing 24/7 since May. The agency employs only the…read morebest. They are very respectful of the client as well as the client's family. My husband is a fall risk so he needs constant care. Adam's agency is outstanding.

Beware, although the staff was great and helpful in Wilmington NC the billing department continues…read moreto bill me for CPAP equipment that I only had for two week, it was not a good fit for me so I returned the CPAP machine in early November. two months later , January I receive a bill for unexplained reason, and realized they charged this to my debt card, with out my authorization I called and explained I returned the CPAP and had documentation of the return in Nov. the only explanation I received was this was a cancelation fee. I put a block on my card.

customer for CPAP supplies do not use this company! I was referred to them by my dr 2025 with…read morenever having to pay out-of-pocket for supplies as I had met my deductible and out-of-pocket fully but suddenly March 2026 I get billed $346 out of the blue with no notification no mail correspondence and no text or email correspondence to let me know this was happening. I ended the relationship with them end October when I changed insurance and that was the last of supplies that I got. I specifically told them on the phone do not charge my credit card and delete it as they would not accept any orders from my dr further and kept deleting them. My dr sent the order to another company that was perfectly willing to do business with me. Customer service is a nightmare and unintelligent and I could not get anyone to talk to That could help me with why I got billed in March 2026 for supplies that I never received. Do not do business with this company. They require you to give them your credit card number so that if your medical insurance doesn't cover billing, they will randomly charge you But for the year of 2025 I was never charged a dime as I had paid my full deductible and out-of-pocket expenses and suddenly in March 2026 they randomly bill me $324. The most I could get from the answering service was they quarterly But if that's the case December ended quarterly and March should not apply and I received nothing from them. Do yourself a favor and do not deal with these people at all. They are a rip off company!

I am an Attorney and most of my practice is dealing with the elderly. I benefit by their wisdom,…read morebut I am troubled by what I see in their inherent weaknesses of old age ( mental, physical, etc..) and what uncaring or even worse, unscrupulous people/companies can do under the disguise of elder services. There is only one company that has not only my loyalty, but my full faith and confidence when dealing with, helping, trusting, caring for and even loving old people with dignity and respect..... and that's Joanne MacInnis and her crew at Aberdeen. Take a bow team, this is my review .....

I am so grateful for Aberdeen's diligent and thorough care for my 96-year-old cousin, especially…read moreduring a health crisis over this past weekend. Ordinarily an Aberdeen caregiver is scheduled to be with my cousin just a few mornings per week, and there was no one on duty last Friday when some visiting neighbors became concerned that she was unwell and phoned Aberdeen for help. The Aberdeen Case Manager, Diana Shepherd, promptly rushed over to my cousin's house to check and take care of her. Diana then stayed with my cousin until she could arrange for Aberdeen caregivers to stay with her 24/7 until the health crisis passed. I appreciate that it was not easy to find caregivers on such short notice, and am grateful to those kind caregivers who rearranged their schedules during this busy holiday season just to be with my cousin. I live four hours away, so having this dedicated team in place means the world to me, and gives me great peace of mind. I cannot say enough good things about Aberdeen, and Diana and her wonderful caregivers!

My husband is new to Apria, and needed a cpap machine. Somehow his order was lost, and after…read morespeaking with someone at Apria, they rushed his order to make sure he received his machine as quickly as possible. The people I spoke with were polite and really cared about his situation. He received his cpap within 48 hours after speaking with them.

If there was less then one I would use that. I was disconnected 4 times to say I'm upset is an…read moreunderstatement. Nobody spoke English they all sounded Indian rudest customer service people ever. They kept trying to have me call a California number which I already had. They told me my zip code could not start with a 0. It's 01906. Every person was worse than the last. I know Indian labor must be cheap but at what end? I finally got an English speaking person and the problem was handled in 2 minutes. BEWARE

FirstLight was a life saver for me! I found them by accident while scrolling on FaceBook on a…read moreparticularly hard caregiving day. At my wit's end, their appeal to caring for the caregiver immediately caught my attention! I filled out the questionnaire and got a quick response from the owner who completely understood my circumstance and knew he could help. And that's just what happened. Within days, FirstLight had identified someone who might be a good fit and she was. Then the pandemic hit and having someone to watch my loved one when I couldn't was invaluable. Unfortunately, that person changed careers and it did take some time to find another good fit, but that new fit was extraordinary. All through the months I worked with FirstLight, they were accessible by phone and definitely on the job in terms of questions or concerns. They are a small agency, which I like, but it can take a bit to find just the right person and for them to be available to a new client. Communication between the alternate caregiver, who was experienced in elder care and familiar with hospice, was direct and consistent. Both Admin and Ownership were always on the other end of the phone. It was a pleasure to find FirstLight, even so late in our journey but they made the final few months easier. Highly recommended!

We have had two short experiences with FirstLight this year, in February and in October/November of…read more2020. Director Girish Lahoty personally handled the application for help for my elderly parents. I am extremely impressed with the kind and professional interaction with my parents who were resistant to support . I also was extremely happy with the quality of the help provided, provided even in these COVID-19 times. Our experience couldn't have been better, and if we need FirstLight again we won't hesitate to apply. I have a masters in nursing and find the FirstLight company to be top notch. Susanna P. RN MSN