Worst Dental office ever they ruined my teeth gave me two unnecessary root canals every cleaning he…read morewould say I had a cavity next cleaning he said I had no cavities, mind you I never filled the one I supposedly had last cleaning. I had two crowns that never fit and came loose. One of the crowns fit so poorly that bacteria built up and decay caused me to have to pull the tooth I only knew that there was a probable when I had such tooth pain and my whole jam blew up. I never wrIte bad reviews but I only think it fair that no one else should loose a tooth because these creedy people just want your money and will perform any procedure that brings them money. Oh by the way he though I'd let him do an implant. I would never ever recommend this Dental office. Please try someone else even if you have to pay out of pocket it will save you a lot of agony in the long run.

Beware of the dental hygienist named Swan!! It was a nightmare and I'm very good about being…read morepleasant and taking things as they come but waiting for almost 45mins after my scheduled appointment time (when I was 10mins early to fill out new patient forms) I had to ask twice when I would be seen the visit kept getting worse, I finally for called and I encountered the most rudest person ever "Swan" he was so rude, very rough and I swear he should never be allowed to practice this profession again! To top it off the actual dentist breezed in never telling me his name and took all but 2mins to look at my teeth and proceed to tell me I needed a fill in for a tiny cavity! I think they wanted insurance money, I'm a teeth freak and no way was I getting work done there! Lucky I called a dentist right in the same plaza and made my appointment with them! Don't go here don't even entertain the idea of going through this hellish experience. Oh did I forget to mention days after my mouth was still sore and my teeth were so fragile! It was worst then a punch to the mouth that you might deserve but this horrible experience I would never wish on anyone.

"I highly recommend this office to everyone , I was in desperate need to find a good dentist office…read morethat would extract my infected tooth that was causing so many problems for me. I had a root canal years ago at a different dentist office and my cap had falling off less than a year of getting it. After being so discouraged I chose to ignore going to the dentist and just been dealing with my dead tooth that was left from the root canal. I recently had to go to the emergency room because it became infected and the pain was unbearable!!!. I went to the emergency room on a Sunday evening for pain management and they said I needed to get to a dentist asap to get this issue taken care of asap. After calling a bunch of dentists offices I had came across elite dental and they got me in the very next day with no hesitation!!!I was in and out less than 30 minutes and I had nothing but a wonderful experience with both the dentist assistant and the dr himself , front end staff was very pleasant too. I'm Excited to say this will always be my first choice for a dentist office and happy to finally find a dentist office that I can say I won't ever hesitate to go back and get my regular checkups.. very happy customer!!! 5 stars all the way"

The office is clean and aesthetically lovely. Staff is always pleasant and does a wonderful job…read morewith cleanings and procedures. They communicate clearly about what's happening and checks in during the process. We look forward to upcoming visits and recommend them as a family dental team.

Me and my husband moved into the area and tried them out. We both noticed they were extremely rough…read morewhen cleaning. Within a few hours one of his teeth broke. He went back immediately and they said he would have to pay a full amount of hundreds of dollars for get it fixed! For myself I got a few cavities filled, the next day I was flossing and a piece of my tooth broke off! I knew they would try do the same to me so I am looking for a new office. I have never had issues with my teeth like that and just the fact that this has happened to both of us within the same week is concerning. Please beware. I will be going to a new dental office and filing complaints. I'm sure there are many more issues not being heard. They should not be able to continue with this type of malpractice.

Dr. Jay Mestel is the best! I've been seeing him for years now and he is wonderful. Everything from…read morecleanings to cosmetic dentistry - he does it all! Very skilled and efficient. This year Dr. Mestel did a set a set of porcelain veneers and they look amazing. Before, I was embarrassed to smile. Now it's about all I do. Thank you Dr. Mestel!

I had my first appointment with Dental Arts of Cromwell this week, and it couldn't have gone…read morebetter. Dr. Palluotto, Jasmine, and Hira made the entire visit comfortable, friendly, and professional, and scheduling my appointment was easy. I'm grateful they're part of my insurance network and look forward to continuing my care with them.

Hira is an excellent dental assistant who is always attentive and puts her patients at ease. She…read moregets to know each and every person she encounters and is very experienced in what she does. She truly treats every patient like family and is a pleasure to see at Dental Arts of Cromwell! The whole team at this office is wonderful and I highly recommend going here for your dental needs!

Everyone on the staff is so kind and welcoming. Nicole is wonderful! Quality of care is always top…read morenotch

This was our third visit to this dentist office and I can confidently say I'm glad we found this…read moreoffice. The dental hygienists as well as the dentists here are very friendly and have been great with my kids. There is even a tv in each exam room to keep the children occupied if the visit makes them a little nervous or bored. This office is pretty big and quite modern. Everything is clean and spacious and I just really feel welcome when we come here. This is a great place to come if you are the type, like me, who hates or is scared of the dentist definitely recommend this dentist to anyone who needs work done or just a simple cleaning.

My husband and I started coming here when we lived in Cromwell just over 15 years ago. We still…read morecome here today even though we have moved to Hebron. We are patients of Dr. Massoumi's and all of the staff is great. My husband requires some special consideration and they have always been accommodating. Highly recommended!

Always professional and attentive to their patient…read more Office/rooms are clean, organized and with the latest equipment. Totally recommend.

This is a very nice dental office. I had a cleaning in the Cromwell office by a very gentle…read morehygienist and an exam the following day in the Berlin office. They fit me in as an accommodation which is why I had to go to both offices. The staff at both offices were very nice and professional. It was one of the most thorough cleaning visits and I would recommend this practice to friends. The decor and cleanliness was also very impressive.

From the owner: Advanced Dental Of Cromwell is the leading provider of dental services in the Cromwell community…read more Our mission is to help you achieve and maintain a beautiful smile, and more, for years to come.

Liz is awesome. Does a great job cleaning. Very friendly. Dentist is awesome also. I love how they…read moregreet you by name as soon as you walk in the door.

New owner (Dentist) is not reparable. I signed a two cleaning agreement for over $300. Went to…read morethe first one under old owner (Dr Zing great guy) everything was find. Did not schedule second cleaning until recently (after I got fully vaccinated for Covin 19) New owner James McGrath DMD said I did not get both cleaning within 1 year and forfeited my second cleaning. Yes I did mention the world wide pandemic, lock-downs, CDC warning not to do any elected medical procedure (teeth cleaning) But he still refused to provide the service I paid for.

The staff is excellent. They are very professional, knowledgeable and courteous. The office…read moreenvironment, on a whole, exudes warmth and friendliness. I'm very pleased with my service.

staff and Dr are amazing making sure you feel ok. very professional…read more I recently moved to a different town but I continue to go to the same dentist for his high quality of service.