A Root Canal... That I'd Actually Go Back For? Yes!…read more
I never thought I'd be writing a positive review about a root canal, but here we are. I had some urgent dental work done by my regular dentist in Longmeadow, MA, who found a cavity under a crown that required removal and ultimately a root canal. Unfortunately, I'm recently retired and, like many in that boat, have little to no dental coverage. UnitedHealthcare offered no help, so I knew I was looking at an out-of-pocket expense--and I wasn't thrilled.
I spent the better part of an afternoon calling around to various endodontists, explaining that my dentist had already diagnosed the issue and I just needed the procedure. But many insisted on separate consultation visits and couldn't see me for another 2-3 weeks. Meanwhile, I was in serious pain with an exposed tooth.
Then I called Dr. Christopher Carrington's office in Hartford, which was a little farther than I hoped to travel--but it turned out to be the best decision I could've made. The office staff was professional and understanding. Despite having no insurance, they were transparent about the costs and, best of all, they fit me in the very next day.
From the moment I walked in, Dr. Carrington put me at ease. He welcomed me warmly, explained every step of what was about to happen, and made the environment far less intimidating with a great sense of humor. (I actually had to ask if he was the doctor--he was that personable.)
While there was some trial-and-error in dialing in the right amount of Novocaine (he didn't skimp on comfort once he got it right!), the rest of the procedure went incredibly smoothly. He worked with efficiency and care, explaining everything as he went. My tooth, it turns out, was more complicated than average--three roots with twists and turns--but he handled it expertly.
No one ever wants to get a root canal, but if you do need one, I genuinely cannot recommend Dr. Carrington highly enough. He took a stressful, painful situation and turned it into something manageable--almost pleasant, believe it or not.
Thank you, Dr. Carrington and team--you've earned my respect, and if needed, I'll be back (hopefully not too soon!).