Dollar Hobbyz LLC are the worst. They want an 80% restocking fee if the package was opened. How can…read moreyou tell if something is wrong with the product if you cannot open it. Plus they want me to pay the freight. The product was not completed in the manufacturing process and they want me to pay the freight and pay an 80% restocking fee. After several hours learning of this I am still shaking my head. Is there not a law that protects the consumer? Is the consumer just supposed to roll over and take this? A concerned customer... Tom M.

DO NOT BUY ANYTHING FROM THIS GROUP!! I have been learning…read morethe rc world recently because of my grandsons interests. I found an entry level rc car online for a decent price. (Real hobby rc can get into thousands of dollars) because I wasn't going to spend a lot of money on his first car. So I ordered and paid for the car. It ships in a reasonable time frame. And even though it's mostly toy grade, it's a very good, fun entry level car. The problem is, they sent me a returned car. All the package zip ties were cut and the car just bounced around in the open box. It also had one bent and one broken wheel. As if they opened it to swap parts for someone else and just put it back on the shelf. Even that wasn't that big of a deal. The big problem, I had emailed them several times to give them a chance to make it right and there was NO response. I was willing to just get two wheels and maybe a discount on another car. Yes, I was going to buy another one. But nope, nothing at all! Even after I threatened to reverse the charge. Crickets.. So all in all, if your buying cheap rc, they got nothing for you. Lesson learned. The money I spent fixing the toy rc, could have paid retail locally for a better car.

If you build model trains then you know about this place. It's basically the oldest of the old…read moreschool hobby stores. It has pretty much all the stuff you might find in the Walthers catalog for the last several decades. It's the best place to get details in person because they have an entire wall full of them.

Hands down THE best store in the twin cities for plastic model kits, tools, and supplies. Nothing…read moreelse is even close. I'm not a model train guy, but am equally astounded by their selection and all of the supplies and accessories they stock for that hobby. Their selection of new kits is very deep and very well organized. The vintage kit selection is varied and reasonably priced. And bargains can be found in the back room if you know what you're doing. Staff is uniformly friendly; I am always greeted when I arrive. If I have a question or need help, it's always fast and efficient. if I just want to wander around and window shop, they don't seem to have a problem with that. This place is a real gem. A throwback to a time when shops like this dotted the twin cities. I haven't seen a shop like this since I used to shop at the old Moeller hobby shop in Robbinsdale. On the rare occasion I need something they don't stock, I will buy online. For everything else, there's no other shop anywhere who gets my business. This place is an absolute treasure.

Customer service is great, pricing is fair and you can certainly find some bargains. Nearly every…read morehobby is covered... we come here for sci-fi models! They also have a rewards program so you earn points for every dollar you spend.

I'm incredibly disappointed and honestly heartbroken over an experience I recently had with Hub…read moreHobby regarding my Traxxas T-Maxx/X-Maxx RC truck. I dropped the truck off for repair, and while I understood repairs can sometimes take a while, the process took a very long time. Eventually, I received one phone call letting me know the repair had been completed. Unfortunately, after 90 days of not picking it up, I later learned that the truck had been surrendered. What's hardest for me to understand is that I never received a second phone call, voicemail, warning, or any kind of notice that my truck was about to be surrendered. Not one. What makes this especially frustrating is that over the years I've received numerous phone calls from the store over much smaller things -- special-ordered parts, minor items, and other routine pickups. So it's difficult for me to understand why there wasn't more effort made to contact me over something worth nearly $2,000 and carrying so much personal value. This hobby store means a lot to me personally. My late father used to take me there when I was younger, and some of my best memories with him came from spending time there together. These days, I love bringing my own two children there and sharing the same hobby with them. That's why this situation feels so devastating. It wasn't just an RC truck to me. It represented years of memories, time, money, and something meaningful I shared across generations of my family. I understand businesses have policies, and I'm not trying to attack anyone personally. I just truly wish more effort had been made before permanently surrendering something that clearly meant so much to a longtime customer. I still hope there's some way this situation can be made right.

If you like planes/model rockets/and other gizmos this is your kind of place…read more Honestly I just came here to buy some Cyanoacrylate. There have more variations than you can shake a stick at (and probably the sticks to shake if I cared to have one). It comes in various formulations and viscosities. There are also a variety of applicators to assist you. I whistfully glanced at the model rockets as I left - some things you just grow out of as you age - but you still miss.

I'm honestly torn writing this because this place has been a part of my life for as long as I can…read moreremember. I've been going to this hobby store since the 1980s when I was just a kid, going there with my late father. It was one of those places that helped build a lifelong love for RC cars and the hobby itself. Now, decades later, I genuinely enjoy taking my own children there and sharing that same experience with them. It's something really special to me and my family. That's why this situation has been so hard. I dropped off an RC truck for repair and expected it might take some time. What I didn't expect was how long it actually took -- months and months passed while I waited. Eventually, when I called to check on it, I was told the truck had already been surrendered after 90 days. That news was absolutely heartbreaking. This wasn't just a piece of equipment to me. It was something I had invested a lot into and something tied to years of enjoyment in this hobby. I understand that businesses have policies, and I don't doubt they have rules in place, but learning about it only after the fact made the loss feel even worse. What makes this especially difficult is that I truly love this store. It's been part of my life story from childhood to now as a parent. I honestly can't imagine not going there anymore, and that's what makes this situation so emotionally complicated for me. I'm not posting this to attack anyone. I'm just really torn and hurt by how this played out, and I wish there had been more communication before it reached that point.

Had to run in there for a problem with my phone I had just purchased a couple days before…read more Although they didn't know how to fix the problem he definitely tried. Thankfully a Radio Shack customer came in and knew how to fix it because he works at a sprint store. But every time I go into this store, they always have great customer service! I love Radio Shack !

It's now more than a year and i still don't have my pre-order!!! nor do they have any idea as to…read morewhen i'll get my order!!! do not order from them if you want to actually get your item or your money back!!!

I bought collector graded figures, but the boxes are actually damaged. I notified customer service…read moreand they don't want to help.

Amazing staff and service. Comics are cheaper than others. Board games are great and easy to find…read more Wonderful community. I love this store and plan on coming again. Magic cards are dirt cheap and so are the booster packs. Id recommend this store to all fellow gamers.

Wonderful owners! Very helpful. Many games, common and hard to find. Figurines, books, and toys…read morealso sold here. You can play games of all kinds here at the tables set up. Pick to try any game from a giant shelf in the corner. Fantastic place to shop!

Bought a blade 180qx HD rtf quad. Video camera did not work so I went back, they told me to try a…read morenew memory card and if that did not work contact the manufacturer. They did not seem to concerned with resolving my issue. I called the manufacturer which asked for a photo copy of my reciept that's when I noticed that the receipt was dated 2002, WTF ! Kind of fishy but the manufacturer sent out a new camera. The new camera arrived and also did not work. I give up. I learned my lesson. I should have done some research because this is a common issue with this quad. Sorry I cannot recommend the blade 180qx or KK hobby.

I completely agree that the train department is severely lacking. It's very obvious that this is a…read moreRC store, specifically RC airplanes.

I spend 85% of my Saturdays at the Battleground Cafe. It's a great place to play games whether…read moreyou're a CCG player, face-to-face RPG player, or face-to-face miniatures gamer. It's possibly the best location geographically within the Twin Cities. The owners have recently expanded the game space to include the old dry cleaners behind the store ... more tables for the miniatures gamers ... yay! The staff are very helpful. There's a plethora of new games inventory, including dice, paints, and other do-dads that any gamer needs or wants. There's an amazing selection of snacks, drinks, and ice cream at a reasonable price. The Cafe Menu is also very good and priced well. Sadly, I will be leaving this part of my life behind, moving out of state. I will miss the friends and acquaintances I've made, and people I meet whenever I'm here. Lastly, this place has become a home away from home every Saturday I'm in the store. Thanks Mike, Craig, and BGC Staffers.

Truly a tabletop gamer's fantasy shop come true. Definitely the largest assortment of figurines…read moreI've seen of any gaming store around--but it's not like I'm consistently on the lookout for them. The place is HUGE and was decently busy when I stopped in. It definitely was busier a few hours later when k drove by again. I would say it definitely feels spacious but it also feels cold and not incredibly welcoming but I guess I don't need it to be or expect it to be.