I dropped off my Bulova watch to have the battery changed and 45 minutes later it was ready and…read moreshined up looking new. Great family owned location with great service and reasonable prices. Skip the chain jeweler shops.

From the owner: Family run Jewelry business in Forest Lake Minnesota for over 50 years. Custom made jewelry,…read morejewelry repair and a large selection of earrings, pendents, engagement rings and much more.

A critical part broke on the metal frame of my glasses. I wasn't ready for new glasses and I had to…read moreget them fixed before leaving town. My eye ware provider couldn't help so I checked local jewelry stores. Most local jewelry stores couldn't help. One wanted $75 for this "rush job". Joel B Sherburne Jewelery was fantastic. They realized my situation and understood that I need my glasses. I dropped them off for a few hours and they charged me $30 - much less than a new pair of glasses. The repair was excellent and the service was top notch!!! It's hard to find quality service but they exceeded my expectations.

I am NORMALLY the type of person that likes to Promote Small Businesses, HOWEVER, I think I have to…read morePASS on supporting THIS business!!! I went in for a VERY easy clasp fix on a Pearl Necklace. I was treated VERY RUDELY by an older gentleman (Not Joel, the Owner) but an employee. I LOVED giving White Bear Jewelers MY BUSINESS ( Again promoting "Small Business") BUT I think I would PREFER A CHAIN JEWELER over this business WHICH, SPEAKS A LOT!!!

Alex did an amazing job on a cross necklace I had made in memory of my Mother. I would highly…read morerecommend.

Centennial Jewelers is great!…read more Centennial Jewelers is located in a building with various offices and requires appointments. Typically, they only have one customer/group of customers inside and there is a little waiting area outside. My husband's parents and sister-in-law all got their rings from Centennial Jewelers. When husband got my engagement ring from Centennial as well, it felt extra special. My husband's experience went smoothly while he was designing my custom ring through pickup. He was able To work with Alex to figure out what style, stone, and shape was right for us. I was able to get my engagement ring re-sized for free shortly after the proposal since I thought my finger was larger than it was. I'm pretty sure there is free re-sizing for life. The ring itself is absolutely gorgeous and fairly priced-especially for a custom piece. We were so impressed that we went back to create a matching custom wedding band for my husband. The communication was great. Alex walked us through the process and ensured that he'd call us with updated pricing before he began anything. My husband's ring ended up being absolutely gorgeous and a very reasonable price. As if that wasn't enough, my husband took his mother's diamond from her ring and had Centennial created a pendant for a wedding gift. I highly recommend Centennial. They do excellent work.

Yua Xiong assisted my now husband and I with our wedding ring. She was patient, knowledgeable, and…read moreprofessional. I cannot ask for a better associate. We were shopping around and she did not pressure us but provided us all the information we need to know as we continue to shop. We did end up coming back for my ring, not just because it was my dream ring but because Yua left a mark in our hearts. She was amazing. Helzberg is blessed to have her represent your company. I always look for her when I stop by.

I had a very pleasant experience at Helzberg Diamonds…read more Based on a friend's referral, I went to Helzberg to get the batteries replaced on 2 vintage Movado dress watches. As a result, I made a couple of trips here. The staff were always super nice and professional. And each trip, I had fun looking at all of the current models of Movados (and other brands of watches). The contemporary Movado watches are pretty cool. And the Helzberg prices all seem to be fair and in-line with what I'd expect. I had one minor glitch. It was supposed to take one week for battery replacement but it ended up being four weeks. But they gave me a call to let me know. And actually, I suspected this might happen. I happened to know that Movado watches have a unique design where standard case closer tools don't work on them. So they usually need to be mailed off to a specialist in another state. Thanks, Helzberg, for the friendly service and the great communication! -Daddy Maxx Retro

I cannot recommend White Bear Lake Jewelers enough, especially their master jeweler, Ben. I wanted…read moreto upgrade my center stone, but because my ring has a unique two-sided tension mount, multiple other jewelers told me it was impossible without destroying the ring. Ben was the only one who found a way. He removed the original tension setting entirely to create a blank canvas, then molded and recreated a brand-new tension setting from scratch specifically designed for my new stone. He managed to do this while keeping the rest of my original ring exactly the same. The result is so seamless that it doesn't look like a modification; it looks like the ring was originally designed this way from day one. Because my ring is over 20 years old with numerous side diamonds, Ben performed a full inspection and caught several issues I hadn't noticed. He secured loose stones and corrected a faulty previous repair, fine-tuning the piece until it was objectively a brand-new ring. Ben was also a great partner in sourcing my diamond. I was very particular about the specific grading specs I wanted, which made it challenging to stay within my budget. He navigated the search and found the perfect stone. If you have a complex vision or a sentimental piece that needs expert care, go see Ben. He exceeded all my expectations.

I've had a couple repairs and resizing done here. Service is friendly, they're fast, and they're…read morereasonably priced. Most recently, I broke a necklace chain and needed the link repaired. I brought it to a well known retail jeweler in Maplewood by the mall that was close to my home. The quote was in the HUNDREDS of dollars, about 3/4 the cost of the necklace and the repair would be three weeks. I snatched my busted necklace and ran out of there and straight to White Bear Jewelers. Not only was the price reasonable, they estimated one week for the repair, but surprisingly they called me same day. They repaired it early. I'll never go anywhere else.

In anticipation of my upcoming wedding, my mother surprised me with a pendant that my bio dad got…read morefor her when they were dating. We went to Gerster's to find a chain that worked with the pendant that I could wear with my wedding dress. The lady we worked with was fantastic and actually pulled the one we ended up buying first - she had us try a couple to make sure we had the preferred length and thickness. The price was fair and she cleaned the pendant (and our other jewelry we had on) for free as well as set the pendant on the chain and put it in a complimentary box for us. My mom even had the jeweler check her bracelet as well which they did complimentary! My family has gone here for years and I have memories of my first boyfriend getting me a necklace here. Small town business, high quality pieces and phenomenal staff

I've brought multiple items to Gerster Jewelers for repair and I've experienced nothing but…read moreexceptional service. I appreciate the time and care that they take on my items each time I bring them in and never feel like they are overpricing for their services. I'm happy that I found a small business locally to support and have encouraged many of my neighbors and friends to visit here for their jewelry or repair needs.

Brian was very pleasant to work with. He created a masterpiece of an engagement ring that everyone…read moreloves. Highly recommended.

I've know the owners since when they ran the Kay Jewelers at Northtown Mall in Blaine, MN. They've…read morealways been so sweet to me even during some of my rough times but we're there during my best times too. Wish I lived closer (I'm in Central Florida now). You can't go wrong making an investment of a lifetime here!

Top notch customer service, very wonderful and helpful young lady. Alyssa helped us with all of our…read morequestions and rang us up quickly and efficiently. Amazing worker!!

Well I usually buy a lot of clothes shoes jewelry but wow I fell like I won't buy here anymore I…read morewent in there to get a tile of my watch and they said that they couldn't because I didn't buy it from them understand it's protocolé but still it's just a tile I was going to get some jewelry for my wife for Mother's Day but this kohl's ruined my day I'm disappointed I will buy clothes somewhere else that is just petty saying i didn't buy it there I was going to pay for whatever the cost was It sucks no reply's needed thanks and goodbye