Again Preferred Automotive came to the rescue. They got my 2012 Forester working like brand new. I've been a long time customer, it is great to have shop that you can trust. read more

I went to Preferred Automotive in Hollywood, over a year ago because my Jeep Grand Cherokee had a coolant leak. Frank, the owner, advised me that I needed a new water pump, belt, and pulley, which I authorized. They did a great job, and their prices were very reasonable. This week, my water pump started leaking again. I called Preferred Automotive and spoke with Frank about the situation. He was great and asked if I could bring it in that same day so he could take a look, which I did. After inspecting it, he confirmed that the water pump was leaking. Without any hesitation or issues, he told me to bring it back and that he would take care of it at no charge. What more can I say? Preferred Automotive is one of the most reputable, friendly, and honest repair shops I have ever dealt with. Their shop was originally recommended to me, and now I am happy to recommend them to anyone reading this review. read more

I trust Preferred Automotive. Frank and his team have never made me wonder if they're recommending something I don't really need. They're not open on weekends, but the peace of mind of dealing with good people is worth working within their schedule. read more

Do not mistake his politeness with fairness and honesty. Heater hose with 3 quick connects quote me 1 hr or less. Parts store price 59.00 his up charge price 150.00.after I question him on price he dropped it to 115.00.still over 100 percent up charge. 1 gallon antifreeze part store price 15.00. His up charge price 40.00. Total price for job over $400.00. That's over twice the cost for parts over 100 percent mark up. He installed a water pump l. Parts store price $90.00 his price $180.00 over a 100 percent up charge. lucky I had a lifetime warranty from autozone. Heater hose an water pump that I supplied. Over $900.00 his total for part less then 100.00. I think he knew I was from out of town an took advantage of it. I question him on part prices an he says all shops does it. I understand that but over twice the cost of parts.a the water pump he said was bad was coolant bypass o-ring. This is for future customers get a price of parts unless you do not mind paying over 100 percent up charge on parts. an a timeframe in writing. You been warned. read more

Yeah buddy before me talking about his Audi is full of it. First off you bought a used Audi, that tells me all I need to know about your life choices. Obviously buying a used Audi is the only thing worse than buying a new Audi. The oil change cost 1000$ for those garbage cars if they quoted you 1000 for engine work they gave you a break. Anyway I been using this place for years, for my car and my wife car. They are honest and reinforced never charged or even suggested charging me a penny more for anything extra our cars didn't need. This was my old mechanic's mechanic and they never let me down once. Next time you have a used audi save yourself time and money and drive it over a bridge lol broke boy. Just looked again thats not even coolant that's transmission fluid in the pic LMAO read more

I purchased an Audi, I brought the car here three times ever. The first time I paid for some things that needed to be fixed apparently, including the AC, spent 2K with the AC included and it didn't work two weeks later. I bring the car in for an issue that was causing the car to overheat, and give me a quote of 1K, I originally didn't want to do it because it was such a high price and I wanted to see what it was not working. So I decided to pay 1K and I get the car done, I bring it home and don't drive at all that day, and when I wake up in the morning to use the car the next day coolant was everywhere on my driveway as I backed up, so of course I brought the car back to your trusty old preferred auto motive, and of course the man here is trying to charge me for more things on my car when he should have originally fixed everything and told me everything that needed to be done, so I find it very funny that I spend that type of money for the car not to function the next day. I do not recommend bringing your car here to be fixed at all. This illiterate mechanic should not be working, it is beyond me that I spend hard earned money like that just for nothing to be done, the work does not speak for itself at this rundown establishment. Never again in my life, ever read more

Preferred Automotive - Gave these people $1000 just to do nothing, This mechanic is poor and ready to scam. - Auto Repair Near Me - Hollywood, Florida

Honestly they are the best. They are kind, friendly, and hardworking. My family has been taking our cars to them for years and they have always been good to us. read more

I am from Pennsylvania... My brother told me to bring my car to preferred automotive... This is the third time I've had to send someone to the shop... And every single time they do an excellent job and always for less than the other guy. I promise you will not be disappointed! Truly honest and full of integrity. Simply the best! read more

Another positive review! Thus was my second dropping off my old land rover discovery. Frank was quick to diagnose issue explained it in detail and repair was made quickly! Very professional. no heming or hawing , just gets job done! Being a single dad of two its difficult being with out my rover! Frank and crew got it back to me quickly and fixed correctly ! Thank you all! read more

Frank and his team have it all, Great service, prices and customer service!! They are always accommodating and provide honest and excellent work. I live 45 minutes away and come here happily knowing I will not be gypped. In the waiting room awaits the most innocent dog named Missy. What a delight! read more

Preferred Automotive - Missy is a lovely angel who greets you as you enter the establishment. - Auto Repair Near Me - Hollywood, Florida

Professional and honest! I am from out of town and needed a knowledgeable mechanic on high performance Audis to inspect a car before I purchased it. Frank, Barbara and Danny were very nice and professional, helped coordinate the inspection and most importantly saved me from lots of problems! I would definitely use them again. read more

Once in awhile you meet a business owner who knows good business. They're polite have integrity and appreciate their customers. Frank is one of those people. And on top of that, he is a member of the Chamber of Commerce and I like that since I am too. Franks got my business! read more

Joey is the best tuner- provided excellent advice to get My M4 running optimally and backs his work! Go To this Car Guy! Dana

I have trusted Preferred for years. They are honest, explain things in detail won't try to sell you on work you don't need. They have a comfortable waiting room and everyone is friendly and professional. read more

I had a great experience with Frank and his team, even on the phone they were patient, helpful, honest and were willing to find me ways to save some money on repair costs. When I brought my car to him in person, he explained everything professionally and with detail regarding my mechanical issues. Good mechanics are hard to come by, and even for a first timer with Preferred, they took great care of me and my car, making me feel like I have a friend in the business. Highly Recommended. read more

I have been going to Preferred Automotive for many many years. Frank is honest and always takes GREAT care of myself and my family. I refer all my friends there as well. His staff is friendly and helpful as well. No matter what the problem is he always will fix it and NEVER try to up sell you anything that is not needed. YOU ROCK FRANK! :) read more

Thank you Frank and Preferred Automotive for a great service repair. Professional service and quality repair. They know what they are truly doing. Trustworthy family business. read more

My husband and I are new to the area, so finding a mechanic in a new town is not exactly my favorite chore. :( I called at around 9:30 to report the problem, I asked approx. how long it would take. The owner Frank was very nice and honest and told me he really could not quote me a time without an appropriate diagnosis. The car was shaking and shifting as if the transmission was slipping. :( So I brought the car in around 10:45am and was out by noon. As a woman, I DREAD going to a mechanic. Seems they are always trying to up sell you on EVERYTHING. Frank was totally honest and didn't try and con me into new brakes or whatever a lot of mechanics do. He was honest, great with prices and time estimate. He explained exactly what was going on and the price for parts, labor and time it would take to fix, prior to fixing. (Ended up being a bad coil that was short firing. Simple replacement.) The waiting area was very nice and comfortable. They have the SWEETEST pup, Missy who greets you with kisses as you walk in the door. :) It's a very family friendly environment. I felt like I was taking the car to a family member's shop. They made you feel comfortable from the moment you walk in the door. Could not be more pleased with my experience, the price and time efficiency. Thank you. :) read more

It's unusual to find an honest automotive shop. Frank the owner is the exception to that. Totally honest and trustworthy. I've been going there for over a year now without having to worry. read more